Company

Trans United Van Lines

USDOT

2957263

Company Email

[email protected]

Company Phone

(833) 800-4977

Company Web Site

http://transunitedvanlines.com/

$ You Are Claiming

5500.00

Reason for Claim

I paid $858 deposit and $1386 on the day items were picked up in Richmond, Virginia 09/08/2018 to move to Aurora, Colorado. The driver that was contracted by Trans United charged me an additional $700 above the binding contract price when he picked up the things. After weeks went by with no updates I began calling and finally was able to ascertain that, Frank Redding (the "dispatcher") had placed my things in a storage facility in Fort Mill, SC. I immediately flew into SC, called the police, and was able to gain control of my things. I had to pay a locksmith $100 to remove the lock from the storage unit. I am requesting a full refund, reimbursement for airfair, hotel, and car rental to recover my belongings. The truck rental and movers cost me another $2900 for which I am seeking reimbursement as well.

Customer Name

Sharrell Alexander

Job No. (Find This Number At Top Of Bill Of Lading)

T5126681

Phone

XXXXXXXXXX

Email

XXXXXXXXXX

Pickup Address

1124 Hollister Ave Richmond, Virginia 23224

Destination Address

Aurora, Colorado 80013