man standing with a contract at the background

A moving claim around the U.S. accept first-time moving company claims applications for the United States Department of Transport requirements. Moving companies that accept claims forms applications after the move is completed offer products and services for loss and damage claims and if not satisfied a consumer has the right to file a Mover arbitration application.


A moving claim around the U.S. accept first-time moving company claims applications for the United States Department of Transport requirements. Moving companies that accept claims forms applications after the move is completed offer products and services for loss and damage claims and if not satisfied a consumer has the right to file a Mover arbitration application.

man standing with a moving contract at the background

"Please fill out this form carefully providing as much information as you can, the more information you provide, the easier it will be to process your claim and you can expect faster response time from the moving company you used."

Company Name


Company email

Company Phone Number


$ You Are Claiming

Reason for Claim

Customer Name

Job No. (Find This Number At Top Of Bill Of Lading)



Pickup address

Destination address

We are not a claim company, we provide you the proper tools to file a claim, said filling of a claim remains in your hands after you are given all the proper tools which we provide with all rights reserved. I hereby understand this and waive any legal action against Moving Authority Enterprise Corp for my future use of said tools

This field is required.

First-Time Moving Claims Guide

Step 1: Start Early - Gather Documents

Apply for your movers damage claim has to be done after the completion of your move. First-time applicants, who may ask can I sue moving company for damages. The U.S. State Department Transportation has made movers hold a mandatory arbitration program so you must allow a claim form to be processed. This explained is what you'll need to do first before you sue.

  • Moving Claim Application form for moving claim company process (unsigned) This should explain payment claim meaning and process.
  • Proof of movers identity document and a photo of the moving damage.
  • Proof of moving companies documents and a photocopy or scanned of the front and back.
  • Mover must let you know what company there Arbitration Program is.
  • Arbitration fees
  • Apply for Arbitration

Step 2: Prepare Your Application Package

The most common question is are movers responsible for damage? Yes, to learn how to understand a moving claim process and what documents you need.

  1. Complete your MOVING COMPANY DAMGE CLAIM FORM on this website page
  2. Print your completed application. DO NOT SIGN YOUR APPLICATION. After completed you could forward to mover directly if they are not in our system
  3. Have a photo taken supporting claim.
  4. Photocopy or scan your proof of bill of lading and U.S. moving company documents.
  5. Look at all that damage & Calculate all my damage and your fees
    • Moving Authority accept credit cards, checks, and money orders for Moving Authority acceptance fees.
    • Moving companies arbitration fees should be emailed with your application. You can pay with a personal, certified, cashier's, traveler's check, or money order, payable to "Moving Authority"
Get Started On Your Application

Step 3: Schedule an Appointment

Moving Authority offer moving claims package services have set hours, and you'll need to schedule an appointment:

  1. Go to Schedule an Appointment.
  2. Choose the service you need, along with the full name who needs appointment
  3. You can search for appointments by location or date. If you search by location, you'll then be asked to choose a date and time; if you search by date, you'll then need to choose a location and time
  4. After you choose your appointment location and time, provide your contact information, and agree to the Terms and Conditions.
  5. Click Review Appointment, then confirm your appointment.

If you need to modify or cancel your appointment, click the Manage Appointments tab and enter your confirmation number and email address or phone number.

Moving Arbitration Fees

First-time arbitration applications have two types of basic fees, the application acceptance fee and the application processing fee. Arbitration fees for faster processing are extra.

Application Acceptance Fees – Moving Authority Service

Pay acceptance fees in person at You may pay by check or money order, payable to "Moving Authority," debit card, or credit card.

  • $95.00 – Moving Authority acceptance fee
  • $15.00 – Moving Authority photo fee (if needed)

Application Processing Fees – Department of State

Arbitration Department payment is sent with your application package. Arbitration Department fees are paid separately from USPS fees.

  • State Department Fees Arbitration Department fees vary. Calculate arbitration fees online.
  • State Department Payment Methods NOTE: You may not pay Arbitration Department fees with credit or debit cards. You may pay with:
    • Personal, certified, cashiers, or traveler's check, payable to "Moving Authority."
    • Money order payable to "Moving Authority." You may purchase a money order at the Post Office with a debit card.

Renew a Arbitration program

Step 1: Apply Early

  • Arbitration programs are valid for 1 year and may be renewed by mail
  • New companies may not be renewed by mail.
  • Many States require that arbitration programs for movers be valid for at least 6 months after you close a company. Renew your arbitration in plenty of time for those past moves.

Step 2: Movers Check Your Renewal Eligibility

  • In your current name (name changes are explained on Change moving company name)
  • Issued within the last 1 years
  • Undamaged other than normal "wear and tear"
  • Submitted with your renewal application

Step 3: Prepare Your Application Claim Package

  1. Complete your Moving Claim Application on the website.
  2. Print and sign your American claims services form.
  3. Have photos taken loss and damage claims.
  4. Calculate your Arbitration fees if applicable"
  5. What insurance did you purchase 60cents per pound per article or full value protection. This information is more than an insurance claim form because it determines what agreement was between you and the moving company.
  6. Collect your most recent Bill of lading, completed and signed. Renewal fees, and name change documents, if needed because you need to be a csi pro when putting all the information down
    • The application need to state if you purchased household goods insurance.
    • Support moving claims on net via email. The more information the better.

7. Address the mover to the location license for your moving clam. See moving claim form above.

Address the mover to the location license for your moving clam. See moving claim form above.

Step 4: Email Your Claim Application

  • Place your Email with Delivery Confirmation
  • Place Movers Email
  • A Mover normally has time restrictions to (reply to you)

Follow Your Moving Claims Application Progress

U.S.D.O.T State Department Website
  • Department of Transportation Website
  • Ask questions about Moving Tariff
  • Enroll in Moving Authority Membership Program
  • Get Help Being compliant
Did You Know

Question In 1895 Karl Benz designed and built the first truck in history by using the internal combustion engine. Later that year some of Benz's trucks gave into modernization and went on to become the first bus by the Netphener. This would be the first motor bus company in history. Hardly a year later, in 1986, another internal combustion engine truck was built by a man named Gottlieb Daimler. As people began to catch on, other companies, such as Peugeot, Renault, and Bussing, also built their own versions. In 1899, the first truck in the United States was built by Autocar and was available with two optional horsepower motors, 5 or 8.

Question As most people have experienced, moving does involve having the appropriate materials. Some materials you might find at home or may be more resourceful to save money while others may choose to pay for everything. Either way materials such as boxes, paper, tape, and bubble wrap with which to pack box-able and/or protect fragile household goods. It is also used to consolidate the carrying and stacking on moving day. Self-service moving companies offer another viable option. It involves the person moving buying a space on one or more trailers or shipping containers. These containers are then professionally driven to the new location.

Question During the latter part of the 20th century, we saw a decline of the trucking culture. Coinciding with this decline was a decline of the image of truck drivers, as they became negatively stigmatized. As a result of such negativity, it makes sense that truck drivers were frequently portrayed as the "bad guy(s)" in movies.

Question All cars must pass some sort of emission check, such as a smog check to ensure safety. Similarly, trucks are subject to noise emission requirement, which is emanating from the U.S. Noise Control Act. This was intended to protect the public from noise health side effects. The loud noise is due to the way trucks contribute disproportionately to roadway noise. This is primarily due to the elevated stacks and intense tire and aerodynamic noise characteristics.

Question The year 1611 marked an important time for trucks, as that is when the word originated. The usage of "truck" referred to the small strong wheels on ships' cannon carriages. Further extending its usage in 1771, it came to refer to carts for carrying heavy loads. In 1916 it became shortened, calling it a "motor truck". While since the 1930's its expanded application goes as far as to say "motor-powered load carrier".

Question AMSA wanted to help consumers avoid untrustworthy or illegitimate movers. In January 2008, AMSA created the ProMover certification program for its members. As a member, you must have federal interstate operating authority. Members are also required to pass an annual criminal back check, be licensed by the FMCSA, and agree to abide by ethical standards. This would include honesty in advertising and in business transaction with customers. Each must also sign a contract committing to adhere to applicable Surface Transportation Board and FMCSA regulations. AMSA also takes into consideration and examines ownership. They are very strict, registration with state corporation commissions. This means that the mover must maintain at least a satisfactory rating with the Better Business Bureau (BBB). As one can imagine, those that pass are authorized to display the ProMove logo on the websites and in marketing materials. However, those that fail will be expelled from the program (and AMSA) if they cannot correct discrepancies during probation.

Question A business route (occasionally city route) in the United States and Canada is a short special route connected to a parent numbered highway at its beginning, then routed through the central business district of a nearby city or town, and finally reconnecting with the same parent numbered highway again at its end.

Question In some states, a business route is designated by adding the letter "B" after the number instead of placing a "Business" sign above it. For example, Arkansas signs US business route 71 as "US 71B". On some route shields and road signs, the word "business" is shortened to just "BUS". This abbreviation is rare and usually avoided to prevent confusion with bus routes.

Question “Writer-director James Mottern said he was influenced by nuanced, beloved movies of the 1970s such as "The Last Detail" and "Five Easy Pieces." Mottern said his female trucker character began with a woman he saw at a Southern California truck stop — a "beautiful woman, bleach blonde ... skin tanned to leather walked like a Teamster, blue eyes.” - Paul Brownfield

Question The Federal Motor Carrier Safety Administration (FMCSA) is an agency within the United States Department of Transportation. The purpose of the FMCSA is to regulate safety within the trucking and moving industry in the United States. The FMCSA enforces safety precautions that reduce crashes, injuries, and fatalities involving large trucks and buses.

Question DOT officers of each state are generally in charge of the enforcement of the Hours of Service (HOS). These are sometimes checked when CMVs pass through weigh stations. Drivers found to be in violation of the HOS can be forced to stop driving for a certain period of time. This, in turn, may negatively affect the motor carrier's safety rating. Requests to change the HOS are a source of debate. Unfortunately, many surveys indicate drivers routinely get away with violating the HOS. Such facts have started yet another debate on whether motor carriers should be required to us EOBRs in their vehicles. Relying on paper-based log books does not always seem to enforce the HOS law put in place for the safety of everyone.

Question The word cargo is in reference to particular goods that are generally used for commercial gain. Cargo transportation is generally meant to mean by ship, boat, or plane. However, the term now applies to all types of freight, now including goods carried by train, van, or truck. This term is now used in the case of goods in the cold-chain, as perishable inventory is always cargo in transport towards its final homeEven when it is held in climate-controlled facilities, it is important to remember perishable goods or inventory have a short life.

Question The Federal Highway Administration (FHWA) is a division of the USDOT specializing in highway transportation. The agency's major influential activities are generally separated into two different "programs". The first is the Federal-aid Highway Program. This provides financial aid to support the construction, maintenance, and operation of the U.S. highway network. The second program, the Federal Lands Highway Program, shares a similar name with different intentions. The purpose of this program is to improve transportation involving Federal and Tribal lands. They also focus on preserving "national treasures" for the historic and beatific enjoyment for all.

Question Business routes generally follow the original routing of the numbered route through a city or town. Beginning in the 1930s and lasting thru the 1970s was an era marking a peak in large-scale highway construction in the United States. U.S. Highways and Interstates were typically built in particular phases. Their first phase of development began with the numbered route carrying traffic through the center of a city or town. The second phase involved the construction of bypasses around the central business districts of the towns they began. As bypass construction continued, original parts of routes that had once passed straight thru a city would often become a "business route".

Question The feature film "Joy Ride" premiered in 2001, portraying the story of two college-age brothers who by a CB radio while taking a road trip. Although the plot seems lighthearted, it takes a quick turn after one of the brothers attempts a prank on an unknown truck driver. They soon find out the dangerous intentions of this killer driver, who is set on getting his revenge. Seven years later in 2008 the sequel "Joy Ride 2: Dead Ahead" came out on DVD only. Similar to its predecessor, the plot involves another murdering truck driver, a.k.a "Rusty Nail". He essentially plays psychological mind games with a young couple on a road trip.


The year of 1977 marked the release of the infamous Smokey and the Bandit. It went on to be the third highest grossing film that year, following tough competitors like Star Wars and Close Encounters of the Third Kind. Burt Reynolds plays the protagonist, or "The Bandit", who escorts "The Snowman" in order to deliver bootleg beer. Reynolds once stated he envisioned trucking as a "hedonistic joyride entirely devoid from economic reality"
Another action film in 1977 also focused on truck drivers, as was the trend it seems. Breaker! Breaker! starring infamous Chuck Norris also focused on truck drivers. They were also displaying movie posters with the catch phrase "... he's got a CB radio and a hundred friends who just might get mad!"

Question The decade of the 70's in the United States was a memorable one, especially for the notion of truck driving. This seemed to dramatically increase popularity among trucker culture. Throughout this era, and even in today's society, truck drivers are romanticized as modern-day cowboys and outlaws. These stereotypes were due to their use of Citizens Band (CB) radios to swap information with other drivers. Information regarding the locations of police officers and transportation authorities. The general public took an interest in the truckers 'way of life' as well. Both drivers and the public took interest in plaid shirts, trucker hats, CB radios, and CB slang.

Question Smoke and the Bandit was released in 1977, becoming the third-highest grossing movie. Following only behind Star Wars Episode IV and Close Encounter of the Third Kind, all three movies making an impact on popular culture. Conveniently, during that same year, CB Bears debuted as well. The Saturday morning cartoon features mystery-solving bears who communicate by CB radio. As the 1970's decade began to end and the 80's broke through, the trucking phenomenon had wade. With the rise of cellular phone technology, the CB radio was no longer popular with passenger vehicles, but, truck drivers still use it today.

Question The American Moving & Storage Association (AMSA) is a non-profit trade association. AMSA represents members of the professional moving industry primarily based in the United States. The association consists of approximately 4,000 members. They consist of van lines, their agents, independent movers, forwarders, and industry suppliers. However, AMSA does not represent the self-storage industry.