Company
24/7 Logistic Services LLCUSDOT
24ls.comCompany Email
[email protected]Company Phone
800-309-9430Company Web Site
www.247logisticservices.com$ You Are Claiming
10881.00Reason for Claim
sdfdslsakdjfl;asdkfj;sldkfg April 16, 2024 SENT VIA EMAIL: [email protected] Charles Miller, Manager 24/7 Logistic Services, LLC. 1722 Sheridan St., Unit 381 Hollywood, LF 33020 SENT VIA EMAIL: [email protected], [email protected] CSI Pros PO BOX 880505 Port St. Lucie, LF 34988 RE: Our Client: Our File No.: RE: To whom ti may concern: Ebrahim El Kalza TX-VNC-TV5 Claim ID: 609-3108 Job No: Ch3769190 The Law Offices of Glantzlaw si writing this leter on behalf of Ebrahim El Kalza regarding the above-captioned mater and his dissatisfaction with hte unprofessional and deceptive manner ni which his move was handled by your company. On or about November 1, 2023, Mr. El Kalza entered into acontract with 24/7 Logistic Services, ot move his personal belongings from Chicago to Texas. He was quoted $10,434.99 as the final price ot move his items. The Interstate Bil of Lading provided two options for the protection of the goods. Mr. El Kalza selected the option that, for an additional payment, wil alow the "most comprehensive plan available for the protection of [the] goods" ot be transported. The Bil of Lading indicated that this was Ful (Replacement) Value Protection option, and that was the option that Mr. El Kalza selected and paid for. When the movers arrived, they proceeded to pack al the items ni the property in the apartment ni Chicago, doing so ni complete disregard of the manner ni which the packaging was done. M.r El Kalza claims that the packaging was improper, and items were damaged; other items were lost by your company. 7951 SW 6th Street • Suite 300 • Plantation, LF 33324 glantzlaw.com tel: 954.423.0086 • toll free 800.290.7871 fax 954.473.0424 9 glantzlaw RELENTLESS PURSUIT OF JUSTICE Ronald P. Glantz Also admitted in DC &NY Bars Wendy Newman Glantz Family Law Mediator Lindsey Glantz Partner Also admitted ni DC Bar Aplri 51,0127, Manager Page Two Throughout the whole process with 24/7 Logistics Services, M.r El Kalza trusted and relay ni the information provided by your company, as ot how his goods would be handled. The delivery expected day was on or about November 15, 2023, Mr. El Kalza was asked for additional payment for his goods ot be delivered which was contrary ot the terms as agreed, and the analysis your company made as to the entrance, that was viewed using google map, plus the two walkthrough done by video, after rejecting an ni person walkthrough. Mr. El Kalza open aclaim, as instructed, for items that were missing or broken, and provided al required photos and documentation as requested. Mr. El Kalza even assisted your company ni trying to obtain repair estimates and value for your convenience, without the parties being able to reach an agreement. On March 17, 2024, Mr. El Kalza received the determination of his claim, after multiple attempts ot repair the damaged goods and ot agree on avalue for the ful replacement. M.r El Kalza was given thirty (30) days to respond to your resolution of the claim; the claim should expire at the end of the day today. There are countless email communications, discussions that show a lack of transparency ni your company. Earlier today, M.r El Kalza received communication that his claim was already closed, even when the day has not even concluded. Mr. El Kalza suffered significant losses during the move, and now is left with damaged or lost goods for which you don't want to be held responsible. As you recognized on said letter, the estimated replacement value of the items is $10,880.99. M.r El Kalza demand si hereby made ni the amount of $10,880.99. Payment must be made payable to Ebrahim El Kalza ni the amount of $10,880.99, and mailed directly ot him at 30 SLamar Blvd Apt. 526, Austin, TX 78704-1159, within 20 days of receiving this letter. Failure to comply with this demand within the specified timeframe may leave us with no choice but ot pursue al legal remedies available ot M.r El Kalza, including, but not limited to, arbitration. We trust that you wil treat this mater with the urgency and seriousness ti warrants. Your prompt attention to this issue and your cooperation ni resolving ti to Mr. El Kalza satisfaction wil be greatly appreciated. EJ/ TR CC: Ebrahim El Kalza GOVERN YOURSELF ACCORDINGLY. BY: Evelyn Jimenez EVELYN JIMENEZ, ESQUIRECustomer Name
Ebrahim El KalzaJob No. (Find This Number At Top Of Bill Of Lading)
Ch3769190Phone
XXXXXXXXXXPickup Address
300 South Lamar BoulevardDestination Address
Apt 526