Customer Satisfaction
Garland is located at 32°54′26″N 96°38′7″W / 32.90722°N 96.63528°W / 32.90722; -96.63528 (32.907325, -96.635197). According to the United States Census Bureau , the city has a total area of 57.1 square miles (147.9 km²), all land.
Did You Know

QuestionIn 2009, the book 'Trucking Country: The Road to America's Walmart Economy' debuted, written by author Shane Hamilton. This novel explores the interesting history of trucking and connects certain developments.Particularly how such development in the trucking industry have helped the so-called big-box stored. Examples of these would include Walmart or Target, they dominate the retail sector of the U.S. economy. Yet, Hamilton connects historical and present-day evidence that connects such correlations.

Question“Country music scholar Bill Malone has gone so far as to say that trucking songs account for the largest component of work songs in the country music catalog. For a style of music that has, since its commercial inception in the 1920s, drawn attention to the coal man, the steel drivin’ man, the railroad worker, and the cowboy, this certainly speaks volumes about the cultural attraction of the trucker in the American popular consciousness.” — Shane Hamilton

QuestionThe interstate moving industry in the United States maintains regulation by the FMCSA, which is part of the USDOT.With only a small staff (fewer than 20 people) available to patrol hundreds of moving companies, enforcement is difficult.As a result of such a small staff, there arein many cases, no regulations that qualify moving companies as 'reliable'. Without this guarantee, it is difficult to a consumer to make a choice. Although, moving companies can provide and often display a DOT license.

Question“Writer-director James Mottern said he was influenced by nuanced, beloved movies of the 1970s such as "The Last Detail" and "Five Easy Pieces." Mottern said his female trucker character began with a woman he saw at a Southern California truck stop — a "beautiful woman, bleach blonde ... skin tanned to leather walked like a Teamster, blue eyes.” - Paul Brownfield

QuestionAs of January 1, 2000, the Federal Motor Carrier Safety Administration (FMCSA)was establishedas its own separate administration within the U.S. Department of Transportation. This came about under the "Motor Carrier Safety Improvement Act of 1999".The FMCSAis basedin Washington, D.C., employing more than 1,000 people throughout all 50 States, including in the District of Columbia.Their staff dedicates themselves to the improvement of safety among commercial motor vehicles (CMV) and to saving lives.


Implemented in 2014, the National Registry, requires all Medical Examiners (ME) who conduct physical examinations and issue medical certifications for interstate CMV drivers to complete training on FMCSA’s physical qualification standards, must pass a certification test. This is to demonstrate competence through periodic training and testing. CMV drivers whose medical certifications expire must use MEs on the National Registry for their examinations.

FMCSA has reached its goal of at least 40,000 certified MEs signing onto the registry. All this means is that drivers or movers can now find certified medical examiners throughout the country who can perform their medical exam. FMCSA is preparing to issue a follow-on “National Registry 2” rule stating new requirements. In this case, MEs are to submit medical certificate information on a daily basis. These daily updates are sent to the FMCSA, which will then be sent to the states electronically. This process will dramatically decrease the chance of drivers falsifying medical cards.