I hired the services of Us Van Line after searching online and reading some reviews. We called the customer service and asked for a quote given the specifics of the house size, number of boxes and furniture. We settled to a very affordable price and scheduled the move. The moving team was very courteous and polite and removed their shoes in both properties to protect the floor when requested. Everything was accounted for and it was delivered in perfect condition. I would certainly use their services again and recommend them to my friends and family.
These guys are awesome! Professional, kind, and fair! Hard to find that combination in any service company today. The team was professional and courteous throughout the entire movie. The pricing is reasonable and clear, with no hidden fees. Communication through email was always handled quickly.
DO NOT USE THIS COMPANY
If i could give ZERO stars i would. This company is shady. My husband who served in the US Army for 20 years and served 3 Iraq tours was treated like trash. Im located in houston and will follow him shortly to PA. My husband just retired from the military taking a job in PA from killeen tx. When the truck came to the house it wasnt big enough to hold all his stuff(mind you its just a 3bedroom house with only his stuff. Not alot of stuff) they had him sign a contract before hand then once his stuff didnt fit they made another contract saying its going to cost him $2500 than what was originally told. He was on a time schedule with starting his new job and just paid. Because the truck was too small he had to leave several large items behind. So why did they charge more when he couldnt take his stuff? The delivery was just as bad. They didnt show when they said they would, then the 18 wheeler couldnt fit down his road. So now he had to rent a uhaul. The driver bought his 18yr old son qith him who was all of 80lbs soaking wet. So my husband had to help these guys move his stuff from an 18wheeler to a uhaul truck and help move his own stuff. The trucker said to be honest im not even suppose to help you unload this to your uhaul? Over $4000 paying them then renting his own uhaul and moving his stuff?? Makes me sick to my stomach. I guarantee they havent heard the last from us! DO NOT USE THIS COMPANY
Hired an interstate move. The coordinator was very professional and courteous. They rescheduled moving dates to accommodate a family emergency. Great personalities and made the whole ordeal enjoyable.
The crew did wonderful job getting my mother moved to Senior Living. We were on a tight time restraint with Senior Living hours and they were able to accommodate. Thank you from the Joyce Family!!!
These guys are extremely professional, well-organized and friendly. On our moving day, they arrived 10 minutes earlier and started packing everything right away. They promised to be very careful with the stuff that I said was very fragile and delivered everything without dropping and breaking anything.
HORRIBLE COMPANY FROM THE TOP DOWN, MOVERS AND THEIVES AND THE COMPANY WILL NOT RESOLVE MY CLAIM!!!
All I truly needed to move was my studio loft from Atlanta to Gilbert AZ.. Doing a reversal home. I just had a room set and a few boxes and Presto was sensibly estimated, I saw some different costs that were close yet the organizations didnt appear to be excessively solid.
DID PACKING AND MOVE WAS A FAIR PRICE AND WAS DON PROPERLY. WILL USE NEXT TIME.
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These guys were absolutely awesome! I have never seen anyone move that fast they were just phenomenal. No damages whatsoever which is surprising for me because I have so many glass pieces of art and furniture. I would definitely recommend them and will use again in the future. Thank You!
I have had the opportunity to work with several moving companies, these guys are by far the best team! They were professional, helpful and very positive despite a difficult move. The entire team worked with our staff on the move and never had a grunt or a grumble about any difficult aspect of the move. I would not hesitate to recommend Condor Moving Systems -- you will not go wrong with this professional and excellent company! Thank you so very much Condor -- you really are the best!
The delivery men John, Narry, and Jarvis were absolutely amazing at bringing in our household effects as well as putting together the items that needed assembling. They even asked if there were other things that they needed to help us set up or assemble. I hope if bonuses are given, that these men get one because they were great and very professional at their job.
Please do not use this moving service. They were 5 hours late for pickup. They should have around between 6-9am in the morning but arrived past 1 am instead. We had to drive across country the same day with three kids and a dog so time was of essence to us. Once the movers arrived, the boss supposedly calculates all of your boxes, furniture, etc. We had more boxes than expected so we knew our move would cost a tad bit more than the quote. However, the mover calculated our move to cost double the original quote. I couldn't figure out how it was possible until I realized, all too late, that they overcharged us for the cubic feet. The mover charged 4.5 cubic feet for all of our boxes rather than charging for their actual cubic feet! Some boxes were x-small, small and medium. So, the cubic feet should have corresponded.
At pickup, the mover gave me an ultimatum: either pay double the original quote or pay him $300 cash under the table and he will give me a base (label) rate for the move.
Of course, we were stressed out with the kids and the movers were so late. We really needed to get on the road and the mover took advantage of that. We withdrew $300 cash and gave it to him so that he would charge us a base rate. The mover acted like he was giving us a special deal and his intent was to take advantage of us.
Our delivery took longer than 21 days to arrive.
Upon delivery, our TV stand was broken and Versace china set had a few plates broken. Our other furniture was scratched up a bit. You have to fill out a claim form that is very lengthy and time consuming, difficult process if any of your items are broken or damaged.
I emailed and called the moving company several times concerning the ultimatum that was given to us. One representative, named Carmen, told me in e-mail that if I send her back some sort of proof that her company would cut us a check for the loss. The only proof I had was the withdrawal receipt corresponding to day and time of move. This proof wasn't enough for Fine Line Relocation.
This morning, I left a voicemail because its hard to get someone on the phone first try. I did receive a call back. The rep. verbatim said, " Who in their right mind would pay cash under the table and not call our office instead to report the incident?" She then continued to insult my intelligence in a similar matter in a loud tone and voice. I hung up.
Please, save yourself the trouble and deal with another company. The original estimate might sound good but once the drivers arrive to pick up your move, you have to be really experienced in moves and know what you are doing in order to not be taken advantage of.