Customer Satisfaction

How Your Movers Answer the Phone Is More Important Than You Think

You wouldn’t think so, but something as simple as answering the phone can reveal several different things about your moving company. Ideally, you want movers that will answer every call promptly, politely, and professionally. You will want to hear someone answer with the name of the company and, is possible, a nice greeting.

After all, moving companies are businesses, and businesses run on profits. If a moving company wants to make a profit from your move, they will do all they can to treat you cordially and with respect. If someone answers the phone sounding impatient or rude, that’s a clear sign that your business is better taken elsewhere.

If your moving company doesn’t answer the phone by saying the name of the company, this is a bad sign. Many scammers often pose as moving companies by give their customers their personal cell phone numbers. If this is the case, then you’re probably not dealing with a legitimate company, and you should switch movers immediately.

What’s most telling is when your moving company doesn’t answer the phone at all. This is the top scam of rogue movers: a “moving company” with unbelievably low rates sets up a deal with a customer, then disappears with all of his or her things after they’re loaded onto the truck. There are ways to protect yourself from this happening to you, but above all, pay close attention to this little clues when your movers answer the phone.

3 Things (Besides Packing) to Prep Your House For Moving

We all equate the moving process with what feels like endless packing. And yes, packing does take up most of your time in the month leading up to the move, but what else can you do to make the process smoother? Check out these three little-known tips.

Create a menu. If you’ve got a lot of food, you know that you’ll need to eat it or throw it out before the move your refrigerator. Additionally, it may seem impossible to cook it all when your kitchen supplies are steadily going into boxes. This is where your menu comes in. Make sure to plan in detail exactly what you’ll make in order to maximize the things you need to get rid of, and have the kitchen supplies to make it.

Find some charities. In the event that you have some nonperishable food items you won’t eat before the big move, food banks and other charities can use those as a donation. Also, if you have old clothes or any kind of items that you no longer want, charities are the best places to drop those off. It’s in your best interest to find some reputable charities in your area who can take all your unwanted junk well before the move.

Ask around for free moving boxes. Moving supplies are expensive, and rightfully so: they hold all your worldly possessions, and the last thing you want is for a box to break and all its contents to spill out onto the ground. But what if I told you that you could get durable boxes from local business? A few weeks before you begin packing, ask around at grocery stores, liquor stores, and university campuses for boxes that will get the job done.

Did You Know

QuestionThe Motor Carrier Act, passed by Congress in 1935, replace the code of competition.The authorization the Interstate Commerce Commission (ICC) place was to regulate the trucking industry. Since then the ICC has been long abolished,however, it did quite a lot during its time.Based on the recommendations given by the ICC, Congress enacted the first hours of services regulation in 1938. This limited driving hours of truck and bus drivers.In 1941, the ICC reported that inconsistent weight limitation imposed by the states cause problems to effective interstate truck commerce.

QuestionA business route (occasionally city route) in the United States and Canada is a short special route connected to a parent numbered highway at its beginning, then routed through the central business district of a nearby city or town, and finally reconnecting with the same parent numbered highway again at its end.

QuestionWith the onset of trucking culture, truck drivers often became portrayed as protagonists in popular media.Author Shane Hamilton, who wrote "Trucking Country: The Road to America's Wal-Mart Economy", focuses on truck driving.He explores the history of trucking and while connecting it development in the trucking industry.It is important to note, as Hamilton discusses the trucking industry and how it helps the so-called big-box stores dominate the U.S. marketplace. Hamiltoncertainlytakes an interesting perspectivehistoricallyspeaking.

QuestionIn order toload or unloadbotsand other cargo to and from a trailer, trailer winchesare designedfor this purpose. They consist of a ratchet mechanism and cable. The handle on the ratchet mechanism is then turned to tighten or loosen the tension on the winch cable. Trailer winches vary, some are manual while othersare motorized. Trailer winches are mosttypicallyfound on the front of the trailer by towing an A-frame.

QuestionThere are various versions of a moving scam, but itbasicallybegins with a prospective client. Then the client starts to contact a moving company to request a cost estimate. In today's market, unfortunately, this often happens online or via phone calls. Soessentiallya customer is contacting them for a quote when the moving company may not have a license. These moving sales people are salesman prone to quoting sometimes low.Even though usually reasonable prices with no room for the movers to provide a quality service if it is a broker.

QuestionWords have always had a different meaning or havebeen usedinterchangeablywith others across all cultures.In the United States, Canada, and the Philippines the word "truck" ismostlyreserved for larger vehicles.Although in Australia, New Zealand, and South Africa, the word "truck" is generally reserved for large vehicles. In Australia and New Zealand, a pickup truck is usually called a ute, short for "utility". While over in South Africa it is called a bakkie (Afrikaans: "small open container").The United Kingdom, India, Malaysia, Singapore, Ireland, and Hong Kong use the "lorry" instead of truck, but only for medium and heavy types.