Greater Dayton Moving & Storage

Kimmie K.

Feb. 23, 2022, 12:40 a.m.

I had their administration in Apr. 2013. I was moving from a two bed rooms well-suited to a town house. Huge numbers of my furniture were harmed and scratched however I didn't gripe (since things could happen when you are moving...) When they broke a substantial outfitted mirror, they let me know that they will supplant it. I needed to call their office the following week and somebody really came and lifted it up. (That was a first day of May) When I got back to two weeks after the fact (subsequent to leaving my name and telephone # numerous times) and called them once more, they at last let me know that, they will drop it off by end of that week. Be that as it may, NO MIRROR or a PHONE CALL from them!!! Subsequent to understanding that it doesn't take that long to supplant a mirror, I realized that they were essentially being shady... I called over and over leaving my number and name...and this time, they were just acting moronic. Saying no one comprehends what is going on and they have to investigate my account...blah blah. (That was start of this current week.) I had it! I made a last call and let them know that I will record a police report for harming and taking one of my furniture (since I never got it back). A fellow at long last CALLED BACK surprisingly and said it will be prepared by next Tuesday. Just to make sure that he's not lying this time, I requested glass repair shop telephone number and he cannot. When I let him know (in extremely decent way) that he needs to prepare his laborers better so that a circumstance like this won't happen once more, he began shouting on the telephone and faulting others. How insolent to a client!!! Poor administration, poor administration, and poor client administration! I won't prescribe this business. Try not to squander your cash, time, and vitality managing Greater Dayton moving and capacity!!!

Tanela Hicks

Feb. 23, 2022, 12:44 a.m.

Review and Compliant By Tanela Hicks, Trotwood Ohio I would like to first lay out some context facts before I provide my review of Greater Dayton Moving and Storage. I hired this company approximately a month ago. I called to confirm twice and ask basic logistically questions. The move was a basic but large family move, 4 bedrooms, and garage. The service was booked for Saturday 06/27/2020. I hired a 3 team moving crew. The booked time was 8 am-10 am. The company was booked solely because of the great service they provided to my grandmother during her move over 4 months ago. These are the facts. The full complaint is listed on the BBB website. In short. They never showed up on 06/27/2020. They showed up a day late! Unprofessional and not managed properly. Please get a backup plan for your staff.