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Max, Jr. and Travis are the best, so much in fact that I'm using them again this weekend for another upcoming move. They are hardworking and perfectionist, which is important if you value your stuff like I do. The price is reasonable and they are legit, friendly guys. I am super impresses and would love to book them again in future.
Nightmare experience. Horrible. I have to write a review because the experience was so poor. Over charged, 5 hours late, lost items and then demanded more money. Long story short, they charge a deposit which should get credited to the total hourly bill. Instead, they showed up 5 hours late, making every excuse in the book rather than just owning up to the fact that they made a scheduling error on their end (saying they have me for Sat 5/31, when 5/31 is on a Friday, my moving day, when I am left waiting). The movers themselves were friendly, but lost many items in transit, and then demanded the full payment in cash without deducting the deposit I had given. No discount for being late. No discount for lost items. And would not provide cash receipt so that I could maintain records and possibly dispute. After calling the office and trying to file a complaint and hopeful recovery of horrible service, I was given the run around with no conclusion. Thus, just a horrible service. DO NOT USE.
I did so much research to choose a moving company by making sure they had good reviews and running background checks. I ended up choosing big bens because of the "good" reviews and I even compromised paying more than other companies we were quoted. I would give 0 stars if possible. I had a horrible experience with Big Ben's Moving and Storage. I booked my move a few months earlier and we gave the dimensions to all of the furniture to the sales representative over the phone. He told us most likely we would get our stuff in 5 days. On the day they were coming to pick up my items, I was told that the movers would come between a 4-hour window. They were four hours late AFTER the suggested window of time. I also had added a stop prior to this and when I called they were confused and said that they didn't have another stop even though I was sent the new contract with the stop in it. After they packed all our stuff they said the amount of space we had compared to how much we were quoted was $700 extra!!!!!!!!!!!!! $700! We had to pay way more than what we were quoted because the sales rep miscalculated my move so much... I just took the hit from that figuring it would be okay because I would get my items on time. I was so wrong. After a week, I still had not heard from them. I would call, "customer service" they just tell me the same thing about how they do not have any updates because dispatch had not said anything. I had already passed the "estimated delivery time of 4-21 days" and I still did not receive any updates except that my stuff was sitting in a storage unit in a different state. My move was 1600 miles which is on the lower end of the range they gave me (1501-3300 miles) so it was ridiculous that it took so long. After three weeks I finally got my stuff. Other than taking such a long time to get my items, they completely damaged one of my filing cabinets and I ended up having to fix it with tape. Big Ben's Moving and Storage is a horrible moving company. Do not use!!!
Value ***WARNING*** this company is a fraud! It has been 24 days (and counting) since this company took my belongings!! They will NOT return calls or emails after your stuff are picked up. I have filed a complaint with the BBB, FMCSA and will pursue legal actions.
They were efficient, professional and packed that moving truck so well! They wrapped all my art with blankets and a glass cabinet with cardboard, blankets and tape. Everything was very well protected. I'd hire them again for my next move!
Best quality movers was fast, friendly and professional. They made quick work of my move and took care to not damage any of my items, even repackaging things to make sure they were secure. I highly recommend them for your next move!
Great service, friendly guys. Would use Shleppers again without thinking twice. They took apart a big heavy structure and then put it together in the new place. They are very careful, your stuff is their stuff. They are also very respectful.
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This is the most unscrupulous company I have had to do business with. Good luck getting your items on time and forget about being reimbursed for an approved insurance claim with them. We have filed complaints with the DOT and CA Insurance commission. This place should not be in business!!!
Calstate moving helped me move over the weekend, and they were wonderful. Movers showed up on time and worked efficiently to get me moved into my new apartment in the rain up a set of stairs. Thanks so much for making a stressful move a little easier!
These folks did a great job moving our belongings from the apartment and storage unit back to our home. They were very careful and nothing was damaged or scratched. They showed up on time , in fact 10 minutes early and were ready, highly recommend Herems Moving and Storage!!
I used them twice in two weeks. They were very friendly. They always asked if there was anything else they could do, and they did not mind any requests I mad. They were just very helpful.
This company should be closed, this company is full of con artist. We asked to move a whole house, they brought a small truck for a one bedroom apartment. The drivers came days after the agreed upon day. If you read reviews, it is not just my experience do not try to save money! DO NOT USE THIS HORRIBLE COMPANY.
I hired Peak Van Lines to take care of my out of state move for me based off of a recommendation from a friend and it turns out they did not disappoint. By far the easiest move of my life. So I give them my full recommendation as well.
Unfortunately, I had an extremely different experience than the seemingly other fake reviews. Broken furniture, horrific communication, overcharged and didn't show up when I finally connected with the driver. One short example but I could provide many... I had a spot reserved for the truck on the day the drive said they would arrive, they didn't show, came the next day and charged me an additional $175 for long carry (the truck ended up right in front of my place). I paid the fee even though it should have been $75 at worst, the driver was going to just hold my stuff hostage. I strongly recommend looking elsewhere.
Pomona is approximately 27 miles (43 km) east of downtown Los Angeles , 25 miles (40 km) north of Santa Ana , 31 miles (50 km) west of Riverside , and 37 miles (60 km) west of San Bernardino .
Pomona is bordered by the cities of San Dimas on the northwest, La Verne and Claremont on the north, Montclair and Chino on the east, Chino Hills and Diamond Bar on the south, and Walnut , South San Jose Hills , and Industry on the southwest. The Los Angeles/San Bernardino county line forms most of the city's southern and eastern boundaries.
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