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Konami Moving & Storage


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US DOT #2914575

Konami Moving & Storage authority

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(818) 993-2170


(818) 993-2170

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17206 Saticoy St # 310

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Customers Reviews


20 Reviews

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Johnny Espina

Feb. 23, 2022, 12:38 a.m.

Great service! The guys were fast efficient and on time for the pick up end and the delivery end.

Elsa Valle

Feb. 23, 2022, 12:41 a.m.

I was really nervous about using a mover due to all the bad reviews and horror stories I've read online, but at the end of the day I'm really glad I chose to use this company. They got right to work and worked 7 hours straight. Packed everything loaded it onto the truck and were able to deliver everything in 3 days. Amazing service and recommend them to everybody that needs a mover.

Ashley Hertzog

Feb. 23, 2022, 12:41 a.m.

To add to my review below..they also use the name Executive Moving and Storage. Do not use. Read below.


Feb. 23, 2022, 12:41 a.m.

Not even one star rating-This place Konami is absolutely horrible, stay away!! These are all of your valuable items in your house, don't let any moving company "move" them, do it yourself, so you know where and how your things are.They LIE about EVERY single thing. They showed up 1 day and 7 hours late. The quote is $1,000 more than original quote given on the phone. Its impossible to estimate how many boxes you will end up with so be prepared to pay a lot more. They told me on the phone 7 to 10 days for delivery, I asked just business days the said No weekends count. Then when they arrived and loaded up everything (its too late to change your plan at this point) they tell you the price increase AND that it will take 14 days to deliver. Also I was lied to about my things being moved several times from truck to truck, they originally said this would not happen, Then when they were about to leave they said yes our things would be moved several times from truck to truck-that obviously increases the chance of damage to our items. The moving truck I was told was headed south towards hurricane Harvey -we were moving north 2,000 miles. So, 14 days pass, I call to see where our things are and the lady tells me Legally we have 30 BUISNESS days, I was so pissed I just hung up, we still have not received our things they are still in Texas and Konami could not tell me where my things were or when I would get them. Please save yourself -in the end move things yourself it ends up being same price-this place needs to be reported to BBB


Feb. 23, 2022, 12:42 a.m.

They are dangerous. Stay away. The cost is 1000 to 1500$ more than estimated price. It takes more than a month to receive your items. They move it from truck to truck. I am absolutely fool to chose them.


Feb. 23, 2022, 12:41 a.m.

What you pay is what you get. First of all beware about sales person. They promise everything thing but in reality nothing is met. Konami moving is a just a moving sales company, but behind the scenes, moving is handled by multiple companies. None of the promise the sales person said didn't happen. Items came after a month and missing several items. When called customer service they are so rude, unpolite,..... You can never experience a worst customer service like this. PLEASE DO NOT GO WITH THESE GUYS. I'VE EXPERIENCED THE WORST AND NEVER WANTED TO ANOTHER VICTIM. STAYS AWAY FROM THEM.

Hanna Advelna

Feb. 23, 2022, 12:41 a.m.

Before choosing a moving company, my friends and colleagues advised me to extend my leave because the move will leave me exhausted. I had to follow my gut and in the end of the day I did not extend the leave. I am truly happy to have followed my gut. Thankfully, the moving company I hired, Epic Moving Systems took care of the entire move, ensuring that there was no hassle during the move. They also made sure that it was timely and highly efficient. I had a refreshing experience in the move. Since I had a lot of stuff to move in this move, I thought I would need a storage unit. I was glad to hear that the cost of storage unit has greatly reduced but interestingly, I never needed them in the end of the day because the moving company had everything needed to perfectly convey my stuff to the destination. Move size: 2 Bedroom Home


Feb. 23, 2022, 12:41 a.m.

Nobody ever wants to miss the excitement and joy of the racing season, I am not exempted but unluckily for me I had to make an urgent move during this season. I needed a dedicated moving company that would handle the move seamlessly and fast so that I can have time to enjoy myself with my friends. Epic Moving Systems was the perfect option for me. In fact, they made my move a great success. My move was seamless and very fast such that I did not miss anything in the season. I had time to put my home in order before the event began and I was able to enjoy it all with my friends. More than anything else, I needed a very efficient and well organized moving company to handle my job. This made me to search everywhere online for the best movers and I got them. Epic Moving Systems is the moving company everyone would want. From the packing of my stuff to the moving and even the unpacking everything was well organized. Thank you for the job you did. Move size: 3 Bedroom Home

Melissa Rice

Feb. 23, 2022, 12:42 a.m.

Absolutely the most worst company I have ever dealt with in my life. They canceled my pickup twice. Once with a message left on my phone 14 hours before loading and a second time with no phone call at all, just didn't show up. The sales person made all kinds of promises and a great sales pitch and then when the movers finally showed up 6 days late I was told that none of what was promised to me was included in the move. They also tried to double the quote that was given to me. They showed up in a small moving truck that was already half full and did not have the room to put my things in the truck. After 3 hours of fighting with them I told them to get out of my house. DO NOT CALL THIS COMPANY FOR ANYTHING. THEY ARE CROOKS AND THEY SHOULD BE PUT OUT OF BUSINESS. VERY RUDE AND NOT PROFESSIONAL AT ALL.

Ashley Hertzog

Feb. 23, 2022, 12:42 a.m.

Filing a police report for theft, a complaint to DOT and BBB. First they were late picking up my items. Then my stuff sat in a warehouse for a month. They do not own their own trucks so they wait for a rig to come through. They say 7 to 10 days for delivery but its actually 30. When it finally arrived, I was missing so much. I got only part of my bed, so its useless. Somehow they lost my king mattress, a bed rail, a nightstand, two boxes, my childs bike. How do you lose a king mattress? They said it had been left behind in the city of origin and they would get the items to me on the next shipment. It never came and they stopped communicating. Also my first bid was $1200 but after it was all said and done I paid $1950. They collect payment before they will unload so you cannot do anything about missing or broken items. They will only take cash or money order at delivery so you cannot dispute the charge regardless of what is missing. And now I have to go buy a new bed, etc. anyway. What a waste. The owners are Angelo Perez and John Espina. They also use the name Konami Moving and Storage. Do not use them! All I can say is karma is a bitch to you both.

Caroly Simpkins

Feb. 23, 2022, 12:42 a.m.

Recently I moved from LA to Renton to be close to my father. I had to move on short notice and Konami had me out of my old house and into my apartment in just over a week. No other company I spoke with was able to accommodate.

Caroly Simpkins

Feb. 23, 2022, 12:42 a.m.

I had to make a quick move to Renton to be near my father and the only company I spoke with able to do this was Konami. The phone salesperson helped me itemize my belongings quickly and made the hectic move a bit easier on me. The other reviews I read on them said the sales people were great but I thought the moving team was great too. It didn't have a whole lot of things but they were kind and professional to me. Maybe it's a hit or miss. I really thought they were five star worthy.

Caroly Simpkins

Feb. 23, 2022, 12:42 a.m.

I had to make a quick move to Renton to be near my father and the only company I spoke with able to do this was Konami. The phone salesperson helped me itemize my belongings quickly and made the hectic move a bit easier on me. The other reviews I read on them said the sales people were great, but I thought the moving team was great too. It didn't have a whole lot of things, but they were kind and professional to me. Maybe it's a hit or miss. I really thought they were five-star worthy.

William Sorrell

Feb. 23, 2022, 12:42 a.m.

Konami was quite impressive in their overall moving service. From my original home in Scottsdale, AZ all the way to Washington DC it was perfect. The women I spoke to during my initial assessment was Cheryl. I spoke to her off and on through out a month. She was very patient, kind and very knowledgeable. She said she has been a moving analyst for 15 years and the way she evaluated my inventory I would believe her. Without even stepping foot in my home she was exactly correct on my size of items and the amount to move right over the phone, also some face-time. The moving team she dispatched handled my items with care and were easy to talk to. The team the delivered my items were professional as well. They even have someone call you to check on how the move went. I told them A+ and to look for my positive review online.

Andre Minasian

Feb. 23, 2022, 12:42 a.m.

My move to Los Angeles went smoothly. They picked me up in Hackensack, NJ within a couple days of me calling them. It was a rush job and they delivered. I received my items in LA about 2 weeks after they picked up my furniture. It was a small move but it went perfectly. The women I talked to was great as well. She was meticulous tallying my things to go on the truck.

Nathan Horton

Feb. 23, 2022, 12:43 a.m.

I can only say avoid these people at all costs. Many of the items were broken when delivered. The dispatcher was unresponsive to multiple requests as to when the items would be delivered and the price was jacked up several thousands of dollars above the initial quote.

Linda Soudek

Feb. 23, 2022, 12:43 a.m.

My son hired Konami to move his belongings from Waco, Tx. to Brooklyn, NY. They loaded his things on May 15, 2019 and we requested a delivery date of May 24 in Brooklyn. Employees of Konami assured my son the 24th would be no problem for delivery. He called on the 23rd to see what time his items would be delivered so we could plan accordingly. No answer from the office, the driver, the person who loaded his things, NOBODY. He left messages with everyone and NO ONE returned our calls. Needless to say, his things WERE NOT delivered on May 24 as promised, and we heard NOTHING from anybody until FIVE days later when someone called and said delivery would take place Friday, May 31. No delivery on May 31. My son called all day and no one would return his calls. Finally that evening I called the number listed on the website and reached someone in customer service in Las Vegas. When I explained the situation, she informed me that Konami's Texas operations had closed as of April, they had no record of my son's name or move, and that this wasn't even their job. WHAT???? After paying over $1000 to KONAMI MOVING and having my son's belongings picked up by movers from KONAMI MOVING and put into a truck that says "KONAMI MOVING" on the side of it, I don't know what's going on, but it sounds like there may be a scam going on here! As of today, June 1, 2019, my son is in Brooklyn STILL waiting for his belongings that were promised on May 24. After talking with customer service in Las Vegas, I called every number we have for Konami, including the driver, the supervisor, and the person whom we originally talked to in Waco, got none of them to answer, left messages, and as of 24 hours later, have received no call backs. This company's lies have cost us A LOT in both time and money and I DO NOT appreciate it.


Feb. 23, 2022, 12:43 a.m.

A couple of the things wouldn't have been that big of a deal, but they started adding up real quick! Our pickup date got pushed back. Multiple miscommunications on their end about timing. They don't answer the phone number(s) they provide for you. They originally told us that "weight wasn't an issue and to utilize space" so we filled our coolers and safe and cabinets with stuff, but were told upon arrival that everything had to be removed and repacked in boxes, which changed how much space we needed and our stuff wouldn't fit on their truck anymore. They wouldn't load suitcases or duffel bags with stuff in it. (I guess I can understand that, but COMMUNICATION IS KEY!!!) My husband had to remove all our items off the truck by himself and they drove away without any further communication. I have tried calling and emailing over the past couple of days to no avail. I guess I'm saving myself the headache of working with a company that isn't trustworthy, but I'm not sure that's worth the $509 deposit they charged me!! When you're packing up your beloved belongings and moving them cross country, you want to find a company you can trust with your stuff. They are NOT that company. They may quote you a cheaper price than competitors up front, but I promise you the headache and the lies and the extra fees they try to sneak in there will add up quicker than you think!! The driver also told us they legally have 30 days to deliver your stuff. Keep that in mind!

Jon Rains

Feb. 23, 2022, 12:44 a.m.

Konami is the worst. They take your money, make you sign a binding agreement and don't perform on their end. Looking for others who were screwed and would like to join a class action lawsuit.


Feb. 23, 2022, 12:48 a.m.

This is the most unscrupulous company I have had to do business with. Good luck getting your items on time and forget about being reimbursed for an approved insurance claim with them. We have filed complaints with the DOT and CA Insurance commission. This place should not be in business!!!


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  • A moving company, removalist, or van line are all companies that help people as well as other businesses to move their goods from one place to another. With many inclusive services for relocation like packing, loading, moving, unloading, unpacking and arranging of items can all be taken care of for you. Some services may include cleaning the place and have warehousing facilities.
  • According to the U.S. Census Bureau, 40 million United States citizens have moved annually over the last decade. Of those people who have moved in the United States, 84.5% of them have moved within their own state, 12.5% have moved to another state, and 2.3% have moved to another country.
  • In the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items to be moved and the distance it will go. Cost is also based on how quickly the items are to be moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.
  • Many people are familiar with this type of moving, using truck rental services, or borrowing similar hardware, is known as DIY moving. Whoever is renting a truck or trailer large enough to carry their household goods may obtain moving equipment if necessary. Equipment may be items such as dollies, furniture pads, and cargo belts to protect furniture and to ease the moving process.
  • As most people have experienced, moving does involve having the appropriate materials. Some materials you might find at home or may be more resourceful to save money while others may choose to pay for everything. Either way materials such as boxes, paper, tape, and bubble wrap with which to pack box-able and/or protect fragile household goods. It is also used to consolidate the carrying and stacking on moving day. Self-service moving companies offer another viable option. It involves the person moving buying a space on one or more trailers or shipping containers. These containers are then professionally driven to the new location.
  • There many reasons for moving, each one with a unique and specific reason as to why. Relocation services, employee relocation, or workforce mobility can create a range of processes. This process of transferring employees, their families, and/or entire departments of a business to a new location can be difficult. Like some types of employee benefits, these matters are dealt with by human resources specialists within a corporation.