max
Feb. 23, 2022, 12:38 a.m.
excellent experience.
Julie Shaffer
Feb. 23, 2022, 12:43 a.m.
CROOKS! Moved from Michigan to Florida, only delivered part of what they
picked up now they've disconneted all their phone numbers! Was Cross Country Movers, changed name to Hermes. SCAM! SCAM! SCAM !
Evelyn
Feb. 23, 2022, 12:44 a.m.
Just used this company yesterday. Victor and Alex were very courteous and professional. They did a great job overall and got me moved relatively quickly. I will say to try to take a morning appointment because they had an am job and didn't get to me until 5pm. The move lasted until 10pm. Everyone was exhausted at the end! Thanks Victor and Alex!
Evelyn
Feb. 23, 2022, 12:44 a.m.
Just used this company yesterday. Victor and Alex were very courteous and professional. They did a great job overall and got me moved relatively quickly. I will say to try to take a morning appointment because they had an am job and didn't get to me until 5pm. The move lasted until 10pm. Everyone was exhausted at the end! Thanks Victor and Alex!
Matt Streich
Feb. 23, 2022, 12:44 a.m.
An awful company, requested my stuff to be delivered a week ago and still getting the runaround from them. They damaged my apartment when picking up my stuff, waiting anxiously to see what they damage if they ever deliver. I feel like my stuff is being held hostage
Sherrill Nieslen
Feb. 23, 2022, 12:44 a.m.
We hired this company last year when it was still Cal State Moving and Storage. All reviews were great. During the weeks leading up to the move my email contact disappeared so no updates on what we were moving were received.
We ordered a full pack move. This was an out of state move, our house about 2800 sq.ft. Three men arrived about 1:00 in the afternoon. They had instructions and materials for a partial pack only. Twice as much material and men were needed. Work was not started until after 1:30. They worked until about 8pm, still not done. They charged us for a second truck and crew the next day to complete it.
There is massive damage to our things....broken furniture, so much broken glass no way to identify it. Kitchen and bathroom boxes missing, moldy king mattress, broken TV.... too much to describe. At least $5,000 damage minimal, plus they delivered someone else's broken TV and old chairs that are not ours and will not pay for their disposal. Customer service is terrible too.
Sherrill Nieslen
Feb. 23, 2022, 12:44 a.m.
Crooks is right!!
Sherrill Nieslen
Feb. 23, 2022, 12:44 a.m.
While we have incurred over $3,000.00 in damages, they will not only not pay for furniture repair but will not pay the claim amount of $300.00.
Do not use this company for storage or out of state. So many boxes did not arrive, so much broken and lost.
Carl Kegler
Feb. 23, 2022, 12:50 a.m.
I would highly recommend this company based on how much they helped me with very little time (less than 24 hours). The pricing was far better than any of their competitors on the phone with me, walking me through every question and made sure I understood everything that went into the move and company. This company clearly places value in helping people over just making money which is refreshing.
Marcy Oatman
Feb. 23, 2022, 12:50 a.m.
I had three movers and these guys were fantastic. very communicative, fast and efficient. Not only did they ensure all my belongings were protected as needed, they worked great as a team and had fun while working hard. I would highly recommend these guys to anyone.
Rebecca Roe
Feb. 23, 2022, 12:50 a.m.
Best movers I have had the pleasure of working with. Very professional and always on point. The crew worked together as a team. The move was seamless. These guys are worth every bit you pay for. I recommend this moving company you will not be disappointed.
Julia Calderon
Feb. 23, 2022, 12:50 a.m.
Andres and Victor where two great guys. Showed up on time, really outgoing and polite with smile on their face the whole time. Took care of the furniture and made sure every piece was delivered carefully. Would definitely recommend these two guys if you want to get the job done.
Ryan Ward
Feb. 23, 2022, 12:50 a.m.
Quick and efficient move done by Victor and Peter. Great teamwork. They were communicative, punctual and very friendly. They were both very patient with us and our new puppy. They completed the move in a timely manner, with no damage to our furniture. Would recommend them both to anyone. Keep up the great work guys!
Eric Davidson
Feb. 23, 2022, 12:50 a.m.
These folks did a great job moving our belongings from the apartment and storage unit back to our home. They were very careful and nothing was damaged or scratched. They showed up on time , in fact 10 minutes early and were ready, highly recommend Herems Moving and Storage!!
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