Dee Arno
Feb. 23, 2022, 12:44 a.m.
We have been relocated as an executive several times, so we have experience with professional moving companies. I am writing this review so that this doesn't happen to anyone else again.
Due to negligence, our property was stolen from their care. We contracted them to pack our stuff, put it into climate controlled storage, and then deliver our items. This was not done.
They packed our stuff, and parked the truck on a lot over an entire weekend. The truck was left unattended. They did not put it directly into climate-controlled storage as per the contract. The truck was stolen, and our goods were stolen. They recovered the truck but not our goods.
HALF OF OUR LIFE IS GONE! And they refused to reimburse us fairly for our loss. They also refuse to deliver our items on a requested date. We now need to go through our insurance. We are unable to file an insurance claim on time because they refuse to deliver our items on requested date.
There were two trucks with our items. We gave them 3 weeks notice for a delivery date for the first truck. They are saying that they will be two weeks late, and that they are allowed to do this per the contract.
The police report may be found with the San Leandro Police Department.
They have done nothing to help us from this theft that occurred due to their gross negligence.
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