- Reviews Can Make or Break
- No Company is Perfect
- One Single Review/Rating/Testimonial Doesn't Represent the Company as a Whole
- Don't Solely Go By Ratings
1. Reviews Can Make or Break
People who are moving in this day and age have the enormous advantage of Moving Authority, where you can calculate the price of your move and needs instantaneously with our move calculating software and algorithm. Moving Authority can show you the ratings for thousands of moving companies and the highest rated national moving companies. Unfortunately, the ratings for moving companies can be both a help and a hindrance: even the best moving companies will sometimes get bad reviews. Even despite the great ratings, we’re frequently drawn to that one really scary, horrible review, if only because nobody wants that experience to happen to them, no matter how rare. So, how can you make sense of the ratings for moving companies without driving yourself nuts?
2. No Company is Perfect
Companies are run by people, and people make mistakes.
You should expect to find complaints (and you might want to be leery of a company if you don’t find any). Instead, take a look at the overall picture.
With that being said, don’t lower your expectations too much. Although no moving company has only great reviews, you don’t have to settle. For example, if you're moving long distance you want the best rated moving companies for long distance movers. Or, if you read through the best interstate moving companies reviews, keep in mind that they are informative but they are also written individually.
3. A Single Review/Rating/Testimonial Doesn't Represent the Company as a Whole
Remember that all ratings, including ratings for moving companies, are personal. One person might actually have liked their moving company but had a minor problem with them. When they go to rate them online, in their mind, a small problem might drop the company’s rating from 5 stars to 3. Maybe another person who gave the moving company a terrible rating had unrealistic expectations, didn’t do their homework or was bothered by things that wouldn’t bother you.
4. Don't Solely Go By Ratings
The ratings for moving companies should be only a part of your final decision to hire or pass over a moving company. Take a look at the company’s website, talk to them on the phone and see how helpful and friendly you think they are, and pay attention to the things that matter to you so you can find the best national movers.
There are good movers out there and they want you to be happy just as much as you want to be happy.