Karen M.
Feb. 23, 2022, 12:41 a.m.
Recently, I observed Chris Gutierrez, his brother Steven, and father Richard (who work for Fresno Moving & Storage (FMS)) unload and setup furniture that was shipped from Nashville. As soon as they entered the truck packed with a house full of furniture, their first comment was this was a poor packing job. Just to start with, a mattress purchased just over a year ago for $2K was not wrap and you could see the dirt, and when unloaded you could see a deep hole with liquid damage. As they unloaded FMS they identified and took pictures of the all damages (due to the poor packing which was pretty extensive) before they removed the items.
FMS unloaded with care and in a professional manner in a timely manner. They did a great job of setting up items and putting the labeled boxes in the correct rooms. The folks who packed the house in Nashville are no way connected to FMS. Probably would have better to pay to have Chris, Steven, and Richard flown to the origination city to pack and flown home to unpack, that way you could be sure everything would look the same and be in one piece.
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