LAST REVIEW
<QuerySet [<Review: Paul D., They are a flat>, <Review: Sherry B., They are comple>, <Review: Diana, C & S Moving we>, <Review: Disappoint Linganore resident, Rude driver, al>]>
5
1
4
Reviewed <QuerySet [<Review: Paul D., They are a flat>, <Review: Sherry B., They are comple>, <Review: Diana, C & S Moving we>, <Review: Disappoint Linganore resident, Rude driver, al>]> times,
customer satisfaction.
United States
Maryland
New Market
- Disappoint Linganore resident
Rude driver, almost caused me to have a head on collision
LAST REVIEW
<QuerySet [<Review: Devon U., The cost is exc>, <Review: Evette L., They were quick>, <Review: Adam Polacek, I hired Suburba>]>
5
1
3
Reviewed <QuerySet [<Review: Devon U., The cost is exc>, <Review: Evette L., They were quick>, <Review: Adam Polacek, I hired Suburba>]> times,
customer satisfaction.
United States
Maryland
Burtonsville
I hired Suburban Solutions to do my move two years ago in 2016, from a one bedroom apartment, into one bedroom, of a group home. The majority of my belongings for that move, were moved into a storage unit, except the items needed for my one bedroom. Because of this move, all of my belongings were in their online filing system.
Fast forward to July 2018, and because I was happy with their customer service, as well as the service that I received previously, I hired Suburban Solutions again, to assist with my move from the exact same one bedroom in a group house that they helped me move into in July 2016, into a new one bedroom apartment. In arranging my move, I was assured that they have my belongings in their system from my move two years ago, and that they can handle my move. I am quoted a 'Low End Moving Estimate' of $525, and a 'High End Moving Estimate' of $650. This was the lowest quote that I received, in comparison to other companies I contacted, which assisted in my decision to hire them again.
The move is arranged to pick up my belongings at my storage unit on Friday, July 27th, store them in their truck over night, then complete the move out of my one bedroom in the group home, the following day on the 28th. From there, the move would continue to drop off everything at my new one bedroom apartment.
The movers that were supplied to me, were VERY rude. For instance, one mover (His name is Eddie) raised his voice, and yelled at my mother. During another point in time, I caught that same mover (Eddie), going through my belongings in a drawer, as he was emptying it out into a box WITHOUT my permission. Also, once I declined their insurance (My Renter's Insurance covered a move), Eddie intentionally was tossing my dresser drawers around as he wrapped them, scratching my dresser. When confronted, he responded that this was OK, because I denied his insurance coverage.
When this disaster of a move was finally over, the mover told us that we owed $780, despite the fact that our 'High End Moving Estimate' was $650, a whopping 20%, $130 more than my original quote.
I contacted Suburban Solutions (Brian, the Manager) about this issue, and I was told that they'd "take care of it" because they "pride themselves on Customer Service", and to be on the lookout for a mailing to the address on the check. After going a week without receiving anything, I contacted them again. Again, they said that something would be sent. Several days later, I received a scratched out, one sentence written apology from Eddie, without any kind of reimbursement. Not finding this to be sufficient, I again reached out via email. I was called and was again apologized to, given the same speech about how important Customer Service was to them and was told that they'd make this up to me, and that something would again be sent. This phone call was the last I heard from Suburban Solutions.
LAST REVIEW
<QuerySet [<Review: Amy S., We reached Mayf>, <Review: Kay S., Shocking Experi>, <Review: Aviva Kafka, Estimated pick >]>
5
1
2
Reviewed <QuerySet [<Review: Amy S., We reached Mayf>, <Review: Kay S., Shocking Experi>, <Review: Aviva Kafka, Estimated pick >]> times,
customer satisfaction.
United States
Maryland
New Market
Estimated pick up was 2 hours but they showed up after 4 hours (2 hours past the estimated time range) then refused any partial refund due to this inconvenience. The delay in pick up caused a huge delay to my move. Very unhappy with Eric and Melanie.
LAST REVIEW
<QuerySet [<Review: Dennis K, I needed to giv>, <Review: Katherine M, My meaning of a>]>
5
1
5
Reviewed <QuerySet [<Review: Dennis K, I needed to giv>, <Review: Katherine M, My meaning of a>]> times,
customer satisfaction.
United States
Maryland
Burtonsville
My meaning of a decent moving company is one that makes your turn less unpleasant and doesn't harm your stuff. Mark Davis approached give us an appraisal after we got a dubious evaluation after an extremely meandering and time-squandering discussion from another moving company. The appraisal was essentially lower than the other moving company, and it ended up being precise for the measure of time and materials required. (We really spared a considerable measure of materials cash by procuring a cluster of utilized boxes for nothing on Craigslist.)
My Guys pressed up the greater part of our stuff, and not one thing was broken. They arrived and completed on time and brightly remedied minor slip-ups that were made. (The folks don't read notes. Clarify what you don't need stuffed verbally and ideally in Spanish.) They were likewise watchful to put everything where we needed it in the house, sparing us from conveying boxes to various rooms.
Very suggest!
LAST REVIEW
<QuerySet [<Review: Jenny K., I was super awe>, <Review: Danel H., Exceptionally s>]>
5
1
4
Reviewed <QuerySet [<Review: Jenny K., I was super awe>, <Review: Danel H., Exceptionally s>]> times,
customer satisfaction.
United States
Maryland
New Market
Exceptionally strong moving knowledge at a sensible cost. Watchful and speedy.
LAST REVIEW
<QuerySet [<Review: Carajo B., We as of late e>, <Review: Jennifer A., I'm constructin>]>
5
1
4
Reviewed <QuerySet [<Review: Carajo B., We as of late e>, <Review: Jennifer A., I'm constructin>]> times,
customer satisfaction.
United States
Maryland
New Market
I'm constructing this in light of the assessment as it were. I was known as the day of educated by Moyer Senior that Kevin would be appearing rather than John to do the evaluation. Fine by me.
Quarter til my arrangement, Kevin calls me and illuminates me that he doesn't know where I am, the means by which to spell my location, or in the event that it would work in a GPS. I wasn't excessively satisfied and gave him some base guidelines then got back to John to exhort his worker how to explore to a condo building they guaranteed they do administration every now and again for.
Kevin appeared five minutes late thumping at my entryway. I by and large don't wear shoes on my floor covering yet he strolled around and didn't considerably try to get some information about the rug. He opened drawers, took a gander at stuff and after that gave me one of the higher evaluations I got to date. When I communicated this was high he got to be irate, requested over and over rates of different organizations and how he's such a great amount of superior to anything them; inquired as to whether they went by in individual, and contended how alternate organizations must be awful. He was raising his voice, and me simply being in alone with a condo with him I was apprehensive. He continued contending me about how alternate rates can't look at and I let him know I've done comparative exploration and he requested different qualities. I proposed he get and discover and he feigned exacerbation at me.
He inquired as to whether despite everything I needed an evaluation and I said yes. He cited high numbers then abandoned hammering the entryway him and didn't leave any printed material.
I called the organization and talked with John Sr. who said Kevin is generally pleasant. He's most likely decent if individuals do whatever he needs. John Sr. was quiet and talked calmly to me despite the fact that I was extremely shaken up from that snap Kevin. Truly, I'd be hesitant to be separated from everyone else again with Kevin. He appears like he could hurt somebody on the off chance that they can't help contradicting him.
John said he'd survey the printed material and get back to tomorrow. We'll see what happens yet what a shocking, nerve-destroying knowledge. Doubtlessly one must expect a man researches and search around to get a rate; not holler at a potential client since they cheat.
Was this audit …
LAST REVIEW
<QuerySet [<Review: Kim Payne, Look no further>, <Review: Donna Lipscomb, This organizati>]>
5
1
4
Reviewed <QuerySet [<Review: Kim Payne, Look no further>, <Review: Donna Lipscomb, This organizati>]> times,
customer satisfaction.
United States
Maryland
New Market
This organization was astonishing doing my long separation move a week ago. Mr. Bill Zapf strolled my home and disclosed how to make it work for me on each edge. He explained each inquiry and tangle I tossed at him. The noble men that pressed up the old furthermore the 3 that conveyed and emptied were the most expert, dedicated, gracious and supportive folks I have ever experienced.
I am 61 years of age and throughout the years of doing tasks or associating with an organization - I can not recall constantly having a superior affair and simply inspired by it all.
Should have been extremely distressing to move long separation interestingly yet I just shook my head for a considerable length of time how smooth it was and am exceptionally appreciative.
All I got is wow for this organization!
Much appreciated Donna Lipscomb
LAST REVIEW
<QuerySet [<Review: janna, BEST MOVING COM>, <Review: Amy S., This is my just>]>
5
1
2
Reviewed <QuerySet [<Review: janna, BEST MOVING COM>, <Review: Amy S., This is my just>]> times,
customer satisfaction.
United States
Maryland
New Market
This is my just survey on cry. I was so energetic and upset about this that I needed to compose a survey.
We reached Mayflower who conveyed a delegate from Ramar Moving Systems to give us an appraisal on our turn from Maryland to California. At the initially meeting, everything went alright and we got a quote. The quote was fundamentally higher (upwards of $8,000 more) that other moving organizations, yet I ran with them as they and Mayflower had great Yelp Reviews. When I reached the estimator from Ramar in regards to the huge value distinction, he guaranteed me that in the event that I ran with them, I would get quality administration, which couldn't have been more remote from reality. Tragically, I trusted him. The following are the greater part of the things that turned out badly some time recently, amid and after the move:
1. Before the move, the estimator recommended that we would require a van (additional expense) to move things from our home to the moving truck due to our carport access. I guaranteed the estimator this would not be required. I sent him a subsequent email requesting that he turn out to take a gander at the entrance again and reexamine the van. He didn't, yet said he had somebody take a gander at the property by means of Google Earth, and it was required. On the day the truck driver arrived, he concurred that a bus was not required, so he didn't utilize one. He let us know that we would not be charged. When I called Mayflower who reached Ramar they said that they would give me back 2/3 of the expense of the bus since it was a set cost. Not cheerful since I let them know a few times that a van would not be required (I have messages to demonstrate it).
2. Before the move, I doubted the quantity of extensive picture boxes they said that they required. I was guaranteed that the estimator recognized what he was doing. At last, they required no less than 10 a greater amount of these containers. I declined to pay for them and they consented to cover it.
LAST REVIEW
<QuerySet [<Review: Amy M, These are the b>, <Review: Missy E, We simply moved>]>
5
1
4
Reviewed <QuerySet [<Review: Amy M, These are the b>, <Review: Missy E, We simply moved>]> times,
customer satisfaction.
United States
Maryland
New Market
We simply moved and will profoundly suggest this moving company. Exceptionally proficient, convenient, sensibly evaluated (appraisal was dead on with what we paid) and extremely pleasant folks working the employment. With three minimal ones we had no opportunity to truly do anything to get ready for this move and the folks stuffed all that we appreciated and possessed with incredible consideration. Nothing was left fixed or done ineffectively. The majority of our stuff made it to our new home in one piece with no episodes or stress. Rick Demarco, one of the proprietors, was amazingly useful and addressed every one of our inquiries, turned out to assess our employment himself, and appeared to be really worried that our turn go easily for us and dealt with everything so all we needed to do was get in our auto and change our location. We will utilize them again on the off chance that we ever need to move again and will prescribe them to our loved ones.
LAST REVIEW
<QuerySet [<Review: Clark, Utilized these >, <Review: Ruby G., These folks mad>]>
5
1
4
Reviewed <QuerySet [<Review: Clark, Utilized these >, <Review: Ruby G., These folks mad>]> times,
customer satisfaction.
United States
Maryland
Burtonsville
These folks made a decent showing. They were obliging, proficient, quick and exceptionally watchful. The main negative I can consider was that the appraisal was lower than the genuine cost however that is most likely in light of the fact that I had more stuff than you'd find in a normal one room and there was a stroll up on the flip side of the move.
I was particularly inspired with how they wrapped each bit of furniture in moving tangles and psychologist wrap.
Unquestionably consider these folks for your turn.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Maryland
New Market
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Maryland
New Market
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Robert O., They arrived 5 >]>
5
1
4
Reviewed <QuerySet [<Review: Robert O., They arrived 5 >]> times,
customer satisfaction.
United States
Maryland
Burtonsville
They arrived 5 minutes before the moving begin time and went to work straight away. Every one of them were gracious and to a great degree proficient, ensuring all my furniture was secure and pressed accurately before moving it. Awesome service all through.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Maryland
New Market
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Maryland
New Market
Congratulations of you becoming compliant with arbitration.