Customer Satisfaction


  • “It’s too expensive.” Yes, it’s an added expense on your moving costs, but think of the maintenance and feel costs required to drive your car from Point A to Point B!
  • “The movers might damage my car.” Every reputable moving company will conduct a thorough inspection upon receipt of a vehicle, as well as at the time of drop-off to ensure that no damage has been made.
  • “My vehicle is safest with me.” It’s natural to feel like you are the best guardian of such an expensive investment, but the fact of the matter is that when you’re on the road, you are ALWAYS susceptible to the recklessness of other drivers.
  • “It’s better for my family if we drive.” This isn’t always the case. A lot of tension and hassle can oftentimes be avoided if a family (especially one with young kids) actually flies to their destination rather than drives a long way.

4 Things You Must Remember About Moving Company Reviews

  • No company will be perfect. Accidents happen, and so this is something to consider when you’re looking at reviews for moving companies.
  • What is important is how the company solved the problem. Does the review state that the company also came to fix their mistake? Or is there a follow-up comment on a negative review from the company. Check for these as clues that the company cares about its customers.
  • Customers with negative experiences will probably be biased. If a mistake does happen during someone’s move, that can paint the whole experience in a bad light for them. It may be difficult to see what’s actually going on, so they tend to leave a review that’s far nastier than it should be.
  • Some reviews are paid. A rival company may have had people write negative reviews in order to smear the competition. Use your best judgment.
Did You Know

QuestionAs we've learned the Federal-Aid Highway Act of 1956 was crucial in the construction of the Interstate Highway System. Described as an interconnected network of the controlled-access freeway. It also allowed larger trucks to travel at higher speeds through rural and urban areas alike.This act was also the first to allow the first federal largest gross vehicle weight limits for trucks, set at 73,208 pounds (33,207 kg). The very same year, Malcolm McLean pioneered modern containerized intermodal shipping. This allowed for the more efficient transfer of cargo between truck, train, and ships.

QuestionIn the United States, shipments larger than about 7,000 kg (15,432 lb)are classifiedas truckload freight (TL). It is more efficient and affordable for a large shipment to have exclusive use of one larger trailer. Thisis opposedto having to share space on a smaller Less than Truckload freight carrier.

QuestionMany modern trucksare powered bydiesel engines, although small to medium size trucks with gas engines exist in the United States.The European Union rules that vehicles with a gross combination of mass up to 3,500 kg (7,716 lb) are also known as light commercial vehicles. Any vehicles exceeding that weightare knownas large goods vehicles.

QuestionDuring the latter part of the 20th century, we saw a decline of the trucking culture.Coinciding with this decline was a decline of the image of truck drivers, as they becamenegativelystigmatized.As a result of such negativity, it makes sense that truck drivers werefrequentlyportrayed as the "bad guy(s)" in movies.

QuestionThe Federal-Aid Highway Amendments of 1974 established a federalmaximum gross vehicle weight of 80,000 pounds (36,000 kg).It also introduced a sliding scale of truck weight-to-length ratios based on the bridge formula. Although, they did not establish a federalminimumweight limit.By failing to establish a federal regulation, six contiguous in the Mississippi Valley rebelled.Becoming known as the "barrier state", they refused to increase their Interstate weight limits to 80,000 pounds.Due to this, the trucking industry faced a barrier to efficient cross-country interstate commerce.

QuestionThe term "lorry" has an ambiguous origin, but it is likely that its roots were in the rail transport industry.This is where the wordis knownto havebeen usedin 1838 to refer to a type of truck (a freight car as in British usage)specificallya large flat wagon. It may derive from the verb lurry, which means to pull or tug, of uncertain origin.It's expanded meaning was much more exciting as "self-propelled vehicle for carrying goods", and has been in usage since 1911.Previously, unbeknownst to most, the word "lorry"was usedfor a fashion of big horse-drawn goods wagon.