Claims Package

$325.00 Only

Product Code: 14

10 Reviews

Product Description:

  • Claim Procedures Package
  • For Processing Loss & Damage Claims
  • Damaged or lost while in care of mover it is a right to file
  • Claims Package help you Choose to accept or deny the settlement
  • It is the law to process household goods damage & loss claims
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Moving Claims Package


A moving claims package can benefit both moving companies and customers. Why? Because sometimes mistakes happen and household goods might not arrive in one piece. Or, some items might not arrive at all. You cannot let these situations affect the reputation/financial results of your company. Instead, you should consider having a moving claims package.

What is a moving claims package? It is a series of policies and actions. Both of which can protect you and your company from suffering in a financial or legal manner. Our organization can help you and your team create a custom-moving claims package. It will help your staff stay on top of everything that is moving claims-related.



What Are Moving Claims & Moving Claims Packages?



You cannot understand moving claims packages without having some knowledge about moving claims. Moving claims get filed by customers when they feel a mistake has taken place. Many people assume that the claims process starts after delivery. But that’s not the case. The moving claims process begins before every move. This is when items get organized and inventoried. In other words, it is the pack out phase.

Ensuring that your employees conduct the pack out phase with care is important. It will help prevent moving claims from getting made against your company. Another key action is to make sure that your customers take part in the pack out phase.

This is so they will have a better sense of which items are getting moved. Your moving claims package should include specific processes like these. The purpose is to keep both your employees and customers on the same page.


DOT Moving Authority phone(702) 333-2430

The Detailed Inventory Within Moving Claims Packages



As part of your moving claims package, there will be a detailed inventory process. The inventory lists important details about every item. For example, electronic devices should have their serial numbers listed. Kitchen appliances should have their model and brand names listed.

Actions like these will help speed-up any moving claims process. The less ambiguous the inventory, the faster the claims process. Your claims package can also feature a high-value list. These are the items that are at least one of two things.

1. The items are expensive.

2. The items are one-of-a-kind and impossible to replace. For example, antique furniture is an item that cannot get replaced. 

Providing a high-value list will do more than benefit your company. The lists will also help out your customers, should loss or damage take place. What’s another way to make a detailed inventory within a moving claims package? It is to have your employees take pictures of the items in every room. This applies to the high-value items more than the low-value ones.


This is an example of how staying organized will prepare you for dealing with any moving claims. For example, a customer could state that the television got damaged. But you cannot go along with anything a customer says. Pictures serve as proof that items were already damaged before moves took place.



The Two Forms of Liability Within Moving Claims Packages



The content of a moving claims package refers to two types of liability within US law. After all, the law states that all moving companies must have liability. And that liability applies toward all transported household goods. The first form of liability concerns Full (Replacement) Value Protection.

The second type's called Released Value protection. Both concepts should get detailed inside any moving claims package. Why? So that your employees understand how protection works. And so that they can apply the correct moving charges. In fact, let’s go ahead and examine both forms of claims liability.


DOT Moving Authority phone(702) 333-2430

Moving Claims Package: Full (Replacement) Value Protection



A claims package should detail how full replacement value protection affects customers. This is the most comprehensive form of protection that customers have. The purpose is simple. It's for customers that feel they need complete protection for their household goods. But that protection comes at a price. It makes the cost of total charges for customers increase.


Your moving claims package can include a section for full replacement value protection. It should explain how the protection is part of the initial estimate process. This is so potential customers can decide whether the protection is worth it to them. Say that a customer agrees to pay for full replacement value protection.

His or her goods then get shipped once the specific terms of liability become official. But there is one exception to this concept. Customers can opt to waive their full value protection. That’s why a moving claims package includes a section about waiving the protection. 

Moving Claims Package: Two Liability-Related Options for Movers

Once again, the moving claims package needs to provide specific instructions. Those instructions benefit more than your customers. They also benefit your employees. Say that you have a customer who has full value protection. And that customer’s goods then end up destroyed, damaged, or lost. Unless there are exceptions within the moving tariff, there are two options. Your company can take one of the following actions:

1. Replace the goods with similar ones. Those goods should have an equal value to the original goods. Or, instead, your company can compensate the customer. The compensation value has to adhere to the goods’ total replacement costs. 

2. The goods can get restored or repaired. But this means the new goods have to be in the same state as the original goods. Once again, this is why detailed inventories are important. They convey the specific condition of every item that gets moved. Your moving company has one other option here. It can opt to, instead, pay for the total cost of repairs.





Moving Claims Package: Figuring Out Total Costs 





When it comes to moving claims, determining the total cost is no easy task. Sometimes specific deductible levels influence what the total cost is. But this concept varies because it adheres to a case-by-case format. Some moving companies offer very cheap lowest-amount values.

Others provide very generous amounts. Your company’s specific policy should get included inside the moving claims package. Again, this is for the sake of both your workers and your customers. 

Keep in mind that customers can state certain values for shipments. This can make the cost of moves fluctuate across a pool of customers. So, how do you determine a shipment’s full value protection? Here is the moving industry standard.

It is 60 cents per pound multiplied by the weight of the entire shipment. All full value protection charges should get written into each moving tariff. Plus, the charge-composition process should get featured inside your moving claims package.



Moving Claims Package: Released Value Protection



A quality moving claims package includes information about released value protection. Released value protection is the official moving industry term for minimal protection. It is the best format for customers to preventing themselves from receiving extra charges under the USDOT number law.


The key here is that all interstate moving companies hold liability. But the liability is very, very limited. In fact, all items are not covered beyond a total of sixty cents per pound. That figure applies to all moving goods with no exceptions. Your moving claims forms package should make this concept very clear. 

Here is an example of how released value protection within moving works. Let’s say a $2,000 desktop computer gets destroyed during its transportation. The computer weighs twenty pounds.

Your company’s liability standing would mean you wouldn’t have to pay much. In fact, your company would only have to pay the customer $20.00. Why?
Because 60 cents multiplied by 20 (pounds) comes out to $20.00. 



Contact Us Today for Help Creating a Moving Claims Package


DOT Moving Authority phone(702) 333-2430

Do you need advice for creating a moving claims package?
Or, do you want a third-party to create it for you?
Either way, we’ve got you covered.

Moving Authority can assist you with all your moving claims package needs. Our mission is to help you create a package that will benefit both your workers and employees.

As a result, you could see improvements in both ROI and profit margins. So, feel free to give us a call right now. We look forward to ensuring that you have a state-of-the-art moving claims package.

Customer Reviews

Rashmyea Rahaman

07/22/2021

Our new Claim Package is quite complete. It covers from goods packaging to delivery. It's very detailed and instructive. I recommend getting it.

Fernando Farrar

05/25/2021

I had Moving Authority create a custom-moving claims package for my moving company. It was always a hassle to deal with them beforehand. Now the whole moving process has been covered. I'm relieved.

Tucker Pybus

05/13/2021

Being a new carrier, I was concerned about complaints and how to deal with them. Fortunately, I came across Moving Authority's Claim Package, and it had everything I needed on this subject. We are now prepared from pre to post inventory and feel very good about it.

Abrahm Gilmore

05/05/2021

Moving Claim Package from Moving Authority was the best solution to manage my moving company claims. I enjoyed the way we'll be processing the inventory now. So neat. Highly recommended.

Tito Lestrange

04/12/2021

Now we're covered. Our new moving claim package fits perfectly. Moving Authority assisted me any time I had questions. They are very skillful.

Hermon Burdick

04/02/2021

We are so gratified with the Claims Package we got from Moving Authority. What I really like about it is the high-value tool at that low cost. Besides, Moving Authority experts provided me terrific customer service. I'll certainly keep on working with them.

Conant Scroop

03/05/2021

Our preliminary inventory list wasn't very detailed, so the moving claim management was inefficient. I bought the claim package from Moving Authority, and I got completely covered.

Beth Harris

03/01/2021

After filing a claim to the USPS, I discovered the importance of having a claims package that protects us from any legal process that threatens our company. For a low price, Moving Authority excellently covered our needs.

Daniel Felix - The Mover Guys LLC

02/18/2021

It seemed simple, but it was not. Luckily I got the Claims Package.

David K.

10/07/2020

It really helps us and our customers.

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A trailer is not very difficult to categorize. In general, it is an unpowered vehicle towed by a powered vehicle. Trailers are most commonly used for the transport of goods and materials. Although some do enjoy recreational usage of trailers as well. 

The decade of the 70s saw the heyday of truck driving, and the dramatic rise in the popularity of "trucker culture". Truck drivers were romanticized as modern-day cowboys and outlaws (and this stereotype persists even today). This was due in part to their use of citizens' band (CB) radio to relay information to each other regarding the locations of police officers and transportation authorities. Plaid shirts, trucker hats, CB radios, and using CB slang were popular not just with drivers but among the general public.

In 1976, the number one hit on the Billboard chart was "Convoy," a novelty song by C.W. McCall about a convoy of truck drivers evading speed traps and toll booths across America. The song inspired the 1978 action film Convoy directed by Sam Peckinpah. After the film's release, thousands of independent truck drivers went on strike and participated in violent protests during the 1979 energy crisis (although similar strikes had occurred during the 1973 energy crisis).

In 1999, The Simpsons episode Maximum Homerdrive aired. It featured Homer and Bart making a delivery for a truck driver named Red after he unexpectedly dies of 'food poisoning'.

As most people have experienced, moving does involve having the appropriate materials. Some materials you might find at home or may be more resourceful to save money while others may choose to pay for everything. Either way materials such as boxes, paper, tape, and bubble wrap with which to pack box-able and/or protect fragile household goods. It is also used to consolidate the carrying and stacking on moving day. Self-service moving companies offer another viable option. It involves the person moving buying a space on one or more trailers or shipping containers. These containers are then professionally driven to the new location.

In 1978 Sylvester Stallone starred in the film "F.I.S.T.". The story is loosely based on the 'Teamsters Union'. This union is a labor union which includes truck drivers as well as its then president, Jimmy Hoffa.

As of January 1, 2000, the Federal Motor Carrier Safety Administration (FMCSA) was established as its own separate administration within the U.S. Department of Transportation. This came about under the "Motor Carrier Safety Improvement Act of 1999". The FMCSA is based in Washington, D.C., employing more than 1,000 people throughout all 50 States, including in the District of Columbia. Their staff dedicates themselves to the improvement of safety among commercial motor vehicles (CMV) and to saving lives.

The FMCSA is a well-known division of the United States Department of Transportation (USDOT). It is generally responsible for the enforcement of FMCSA regulations. The driver of a CMV must keep a record of working hours via a log book. This record must reflect the total number of hours spent driving and resting, as well as the time at which the change of duty status occurred. In place of a log book, a motor carrier may choose to keep track of their hours using an electronic on-board recorder (EOBR). This automatically records the amount of time spent driving the vehicle.

Compliance, Safety, and Accountability (CSA) are fundamental to the FMCSA's compliance program. The purpose of the CSA program is to oversee and focus on motor carriers' safety performance. To enforce such safety regulations, the CSA conducts roadside inspections and crash investigations. The program issues violations when instances of noncompliance with CSA safety regulations are exposed.   Unfortunately, the CSA's number of safety investigation teams and state law enforcement partners are rather small in comparison to the millions of CMV companies and commercial driver license (CDL) holders. A key factor in the CSA program is known as the Safety Measurement System (SMS). This system relies on data analysis to identify unsafe companies to arrange them for safety interventions. SMS is incredibly helpful to CSA in finding and holding companies accountable for safety performance.  

The basics of all trucks are not difficult, as they share common construction. They are generally made of chassis, a cab, an area for placing cargo or equipment, axles, suspension, road wheels, and engine and a drive train. Pneumatic, hydraulic, water, and electrical systems may also be present. Many also tow one or more trailers or semi-trailers, which also vary in multiple ways but are similar as well.

The Dwight D. Eisenhower National System of Interstate and Defense Highways is most commonly known as the Interstate Highway System, Interstate Freeway System, Interstate System, or simply the Interstate. It is a network of controlled-access highways that forms a part of the National Highway System of the United States. Named after President Dwight D. Eisenhower, who endorsed its formation, the idea was to have portable moving and storage. Construction was authorized by the Federal-Aid Highway Act of 1956. The original portion was completed 35 years later, although some urban routes were canceled and never built. The network has since been extended and, as of 2013, it had a total length of 47,856 miles (77,017 km), making it the world's second longest after China's. As of 2013, about one-quarter of all vehicle miles driven in the country use the Interstate system. In 2006, the cost of construction had been estimated at about $425 billion (equivalent to $511 billion in 2015).

Throughout the United States, bypass routes are a special type of route most commonly used on an alternative routing of a highway around a town. Specifically when the main route of the highway goes through the town. Originally, these routes were designated as "truck routes" as a means to divert trucking traffic away from towns. However, this name was later changed by AASHTO in 1959 to what we now call a "bypass". Many "truck routes" continue to remain regardless that the mainline of the highway prohibits trucks.

In 1984 the animated TV series The Transformers told the story of a group of extraterrestrial humanoid robots. However, it just so happens that they disguise themselves as automobiles. Their leader of the Autobots clan, Optimus Prime, is depicted as an awesome semi-truck.

Unfortunately for the trucking industry, their image began to crumble during the latter part of the 20th century. As a result, their reputation suffered. More recently truckers have been portrayed as chauvinists or even worse, serial killers. The portrayals of semi-trailer trucks have focused on stories of the trucks becoming self-aware. Generally, this is with some extraterrestrial help.

The American Association of State Highway and Transportation Officials (AASHTO) conducted a series of tests. These tests were extensive field tests of roads and bridges to assess damages to the pavement. In particular they wanted to know how traffic contributes to the deterioration of pavement materials. These tests essentially led to the 1964 recommendation by AASHTO to Congress. The recommendation determined the gross weight limit for trucks to be determined by a bridge formula table. This includes table based on axle lengths, instead of a state upper limit. By the time 1970 came around, there were over 18 million truck on America's roads.

The industry intends to both consumers as well as moving companies, this is why there are Ministers of Transportation in the industry. They are there to set and maintain laws and regulations in place to create a safer environment. It offers its members professional service training and states the time that movers have been in existence. It also provides them with federal government representation and statistical industry reporting. Additionally, there are arbitration services for lost or damaged claims, publications, public relations, and annual tariff updates and awards. This site includes articles as well that give some direction, a quarterly data summary, and industry trends.

Moving companies that operate within the borders of a particular state are usually regulated by the state DOT. Sometimes the public utility commission in that state will take care of it. This only applies to some of the U.S. states such as in California (California Public Utilities Commission) or Texas (Texas Department of Motor Vehicles. However, no matter what state you are in it is always best to make sure you are compliant with that state