Claims Package

$325.00 Only

Product Code: 14

6 Reviews

Product Description:

  • Claim Procedures Package
  • For Processing Loss & Damage Claims
  • Damaged or lost while in care of mover it is a right to file

Moving Claims Package


A moving claims package can benefit both moving companies and customers. Why? Because sometimes mistakes happen and household goods might not arrive in one piece. Or, some items might not arrive at all. You cannot let these situations affect the reputation/financial results of your company. Instead, you should consider having a moving claims package.

What is a moving claims package? It is a series of policies and actions. Both of which can protect you and your company from suffering in a financial or legal manner. Our organization can help you and your team create a custom-moving claims package. It will help your staff stay on top of everything that is moving claims-related.



What Are Moving Claims & Moving Claims Packages?



You cannot understand moving claims packages without having some knowledge about moving claims. Moving claims get filed by customers when they feel a mistake has taken place. Many people assume that the claims process starts after delivery. But that’s not the case. The moving claims process begins before every move. This is when items get organized and inventoried. In other words, it is the pack out phase.

Ensuring that your employees conduct the pack out phase with care is important. It will help prevent moving claims from getting made against your company. Another key action is to make sure that your customers take part in the pack out phase.

This is so they will have a better sense of which items are getting moved. Your moving claims package should include specific processes like these. The purpose is to keep both your employees and customers on the same page.



The Detailed Inventory Within Moving Claims Packages



As part of your moving claims package, there will be a detailed inventory process. The inventory lists important details about every item. For example, electronic devices should have their serial numbers listed. Kitchen appliances should have their model and brand names listed.

Actions like these will help speed-up any moving claims process. The less ambiguous the inventory, the faster the claims process. Your claims package can also feature a high-value list. These are the items that are at least one of two things.

1. The items are expensive.

2. The items are one-of-a-kind and impossible to replace. For example, antique furniture is an item that cannot get replaced. 

Providing a high-value list will do more than benefit your company. The lists will also help out your customers, should loss or damage take place. What’s another way to make a detailed inventory within a moving claims package? It is to have your employees take pictures of the items in every room. This applies to the high-value items more than the low-value ones.


This is an example of how staying organized will prepare you for dealing with any moving claims. For example, a customer could state that the television got damaged. But you cannot go along with anything a customer says. Pictures serve as proof that items were already damaged before moves took place.



The Two Forms of Liability Within Moving Claims Packages



The content of a moving claims package refers to two types of liability within US law. After all, the law states that all moving companies must have liability. And that liability applies toward all transported household goods. The first form of liability concerns Full (Replacement) Value Protection.

The second type's called Released Value protection. Both concepts should get detailed inside any moving claims package. Why? So that your employees understand how protection works. And so that they can apply the correct moving charges. In fact, let’s go ahead and examine both forms of claims liability.



Moving Claims Package: Full (Replacement) Value Protection



A claims package should detail how full replacement value protection affects customers. This is the most comprehensive form of protection that customers have. The purpose is simple. It's for customers that feel they need complete protection for their household goods. But that protection comes at a price. It makes the cost of total charges for customers increase.


Your moving claims package can include a section for full replacement value protection. It should explain how the protection is part of the initial estimate process. This is so potential customers can decide whether the protection is worth it to them. Say that a customer agrees to pay for full replacement value protection.

His or her goods then get shipped once the specific terms of liability become official. But there is one exception to this concept. Customers can opt to waive their full value protection. That’s why a moving claims package includes a section about waiving the protection. 

Moving Claims Package: Two Liability-Related Options for Movers

Once again, the moving claims package needs to provide specific instructions. Those instructions benefit more than your customers. They also benefit your employees. Say that you have a customer who has full value protection. And that customer’s goods then end up destroyed, damaged, or lost. Unless there are exceptions within the moving tariff, there are two options. Your company can take one of the following actions:

1. Replace the goods with similar ones. Those goods should have an equal value to the original goods. Or, instead, your company can compensate the customer. The compensation value has to adhere to the goods’ total replacement costs. 

2. The goods can get restored or repaired. But this means the new goods have to be in the same state as the original goods. Once again, this is why detailed inventories are important. They convey the specific condition of every item that gets moved. Your moving company has one other option here. It can opt to, instead, pay for the total cost of repairs.





Moving Claims Package: Figuring Out Total Costs 





When it comes to moving claims, determining the total cost is no easy task. Sometimes specific deductible levels influence what the total cost is. But this concept varies because it adheres to a case-by-case format. Some moving companies offer very cheap lowest-amount values.

Others provide very generous amounts. Your company’s specific policy should get included inside the moving claims package. Again, this is for the sake of both your workers and your customers. 

Keep in mind that customers can state certain values for shipments. This can make the cost of moves fluctuate across a pool of customers. So, how do you determine a shipment’s full value protection? Here is the moving industry standard.

It is 60 cents per pound multiplied by the weight of the entire shipment. All full value protection charges should get written into each moving tariff. Plus, the charge-composition process should get featured inside your moving claims package.



Moving Claims Package: Released Value Protection



A quality moving claims package includes information about released value protection. Released value protection is the official moving industry term for minimal protection. It is the best format for customers to preventing themselves from receiving extra charges under the USDOT number law.


The key here is that all interstate moving companies hold liability. But the liability is very, very limited. In fact, all items are not covered beyond a total of sixty cents per pound. That figure applies to all moving goods with no exceptions. Your moving claims forms package should make this concept very clear. 

Here is an example of how released value protection within moving works. Let’s say a $2,000 desktop computer gets destroyed during its transportation. The computer weighs twenty pounds.

Your company’s liability standing would mean you wouldn’t have to pay much. In fact, your company would only have to pay the customer $20.00. Why?
Because 60 cents multiplied by 20 (pounds) comes out to $20.00. 



Contact Us Today for Help Creating a Moving Claims Package




Do you need advice for creating a moving claims package?
Or, do you want a third-party to create it for you?
Either way, we’ve got you covered.

Moving Authority can assist you with all your moving claims package needs. Our mission is to help you create a package that will benefit both your workers and employees.

As a result, you could see improvements in both ROI and profit margins. So, feel free to give us a call right now. We look forward to ensuring that you have a state-of-the-art moving claims package.

Customer Reviews

Swipe Left/Right To View More

Tito Lestrange

04/12/2021

Now we're covered. Our new moving claim package fits perfectly. Moving Authority assisted me any time I had questions. They are very skillful.

Hermon Burdick

04/02/2021

We are so gratified with the Claims Package we got from Moving Authority. What I really like about it is the high-value tool at that low cost. Besides, Moving Authority experts provided me terrific customer service. I'll certainly keep on working with them.

Please Write Your Review Here


Did You Know

Question Alongside the many different trailers provided are motorcycle trailers. They are designed to haul motorcycles behind an automobile or truck. Depending on size and capability, some trailer may be able to carry several motorcycles or perhaps just one. They specifically designed this trailer to meet the needs of motorcyclists. They carry motorcycles, have ramps, and include tie-downs. There may be a utility trailer adapted permanently or occasionally to haul one or more motorcycles.

Question In the United States, shipments larger than about 7,000 kg (15,432 lb) are classified as truckload freight (TL). It is more efficient and affordable for a large shipment to have exclusive use of one larger trailer. This is opposed to having to share space on a smaller Less than Truckload freight carrier.

Question "Six Day on the Road" was a trucker hit released in 1963 by country music singer Dave Dudley. Bill Malone is an author as well as a music historian. He notes the song "effectively captured both the boredom and the excitement, as well as the swaggering masculinity that often accompanied long distance trucking."

Question As most people have experienced, moving does involve having the appropriate materials. Some materials you might find at home or may be more resourceful to save money while others may choose to pay for everything. Either way materials such as boxes, paper, tape, and bubble wrap with which to pack box-able and/or protect fragile household goods. It is also used to consolidate the carrying and stacking on moving day. Self-service moving companies offer another viable option. It involves the person moving buying a space on one or more trailers or shipping containers. These containers are then professionally driven to the new location.

Question The American Trucking Associations initiated in 1985 with the intent to improve the industry's image. With public opinion declining the association tried numerous moves. One such move was changing the name of the "National Truck Rodeo" to the "National Driving Championship". This was due to the fact that the word rodeo seemed to imply recklessness and reckless driving.

Question Business routes always have the same number as the routes they parallel. For example, U.S. 1 Business is a loop off, and paralleling, U.S. Route 1, and Interstate 40 Business is a loop off, and paralleling, Interstate 40.

Question Signage of business routes varies, depending on the type of route they are derived from. Business routes paralleling U.S. and state highways usually have exactly the same shield shapes and nearly the same overall appearance as the routes they parallel, with a rectangular plate reading "BUSINESS" placed above the shield (either supplementing or replacing the directional plate, depending on the preference of the road agency). In order to better identify and differentiate alternate routes from the routes they parallel, some states such as Maryland are beginning to use green shields for business routes off U.S. highways. In addition, Maryland uses a green shield for business routes off state highways with the word "BUSINESS" in place of "MARYLAND" is used for a state route.

Question

In 1938, the now-eliminated Interstate Commerce Commission (ICC) enforced the first Hours of Service (HOS) rules. Drivers became limited to 12 hours of work within a 15-hour period. At this time, work included loading, unloading, driving, handling freight, preparing reports, preparing vehicles for service, or performing any other duty in relation to the transportation of passengers or property.
 
The ICC intended for the 3-hour difference between 12 hours of work and 15 hours on-duty to be used for meals and rest breaks. This meant that the weekly max was limited to 60 hours over 7 days (non-daily drivers), or 70 hours over 8 days (daily drivers). With these rules in place, it allowed 12 hours of work within a 15-hour period, 9 hours of rest, with 3 hours for breaks within a 24-hour day.

Question In 1986 Stephen King released horror film "Maximum Overdrive", a campy kind of story. It is really about trucks that become animated due to radiation emanating from a passing comet. Oddly enough, the trucks force humans to pump their diesel fuel. Their leader is portrayed as resembling Spider-Man's antagonist Green Goblin.

Question The USDOT (USDOT or DOT) is considered a federal Cabinet department within the U.S. government. Clearly, this department concerns itself with all aspects of transportation with safety as a focal point. The DOT was officially established by an act of Congress on October 15, 1966, beginning its operation on April 1, 1967. Superior to the DOT, the United States Secretary of Transportation governs the department. The mission of the DOT is to "Serve the United States by ensuring a fast, safe, efficient, accessible, and convenient transportation system that meets our vital national interests and enhances the quality of life for the American people, today and into the future." Essentially this states how important it is to improve all types of transportation as a way to enhance both safety and life in general etc. It is important to note that the DOT is not in place to hurt businesses, but to improve our "vital national interests" and our "quality of life". The transportation networks are in definite need of such fundamental attention. Federal departments such as the USDOT are key to this industry by creating and enforcing regulations with intentions to increase the efficiency and safety of transportation. 

Question The American Association of State Highway Officials (AASHO) was organized and founded on December 12, 1914. On November 13, 1973, the name was altered to the American Association of State Highway and Transportation Officials. This slight change in name reflects a broadened scope of attention towards all modes of transportation. Despite the implications of the name change, most of the activities it is involved in still gravitate towards highways.

Question Throughout the United States, bypass routes are a special type of route most commonly used on an alternative routing of a highway around a town. Specifically when the main route of the highway goes through the town. Originally, these routes were designated as "truck routes" as a means to divert trucking traffic away from towns. However, this name was later changed by AASHTO in 1959 to what we now call a "bypass". Many "truck routes" continue to remain regardless that the mainline of the highway prohibits trucks.

Question

The year of 1977 marked the release of the infamous Smokey and the Bandit. It went on to be the third highest grossing film that year, following tough competitors like Star Wars and Close Encounters of the Third Kind. Burt Reynolds plays the protagonist, or "The Bandit", who escorts "The Snowman" in order to deliver bootleg beer. Reynolds once stated he envisioned trucking as a "hedonistic joyride entirely devoid from economic reality"
 
Another action film in 1977 also focused on truck drivers, as was the trend it seems. Breaker! Breaker! starring infamous Chuck Norris also focused on truck drivers. They were also displaying movie posters with the catch phrase "... he's got a CB radio and a hundred friends who just might get mad!"

Question The decade of the 70's in the United States was a memorable one, especially for the notion of truck driving. This seemed to dramatically increase popularity among trucker culture. Throughout this era, and even in today's society, truck drivers are romanticized as modern-day cowboys and outlaws. These stereotypes were due to their use of Citizens Band (CB) radios to swap information with other drivers. Information regarding the locations of police officers and transportation authorities. The general public took an interest in the truckers 'way of life' as well. Both drivers and the public took interest in plaid shirts, trucker hats, CB radios, and CB slang.

Question With the onset of trucking culture, truck drivers often became portrayed as protagonists in popular media. Author Shane Hamilton, who wrote "Trucking Country: The Road to America's Wal-Mart Economy", focuses on truck driving. He explores the history of trucking and while connecting it development in the trucking industry. It is important to note, as Hamilton discusses the trucking industry and how it helps the so-called big-box stores dominate the U.S. marketplace. Hamilton certainly takes an interesting perspective historically speaking.

Question By the time 2006 came, there were over 26 million trucks on the United States roads, each hauling over 10 billion short tons of freight (9.1 billion long tons). This was representing almost 70% of the total volume of freight. When, as a driver or an automobile drivers, most automobile drivers are largely unfamiliar with large trucks. As as a result of these unaware truck drivers and their massive 18-wheeler's numerous blind spots. The Occupational Safety and Health Administration has determined that 70% of fatal automobile/tractor trailer accident happen for a reason. That being the result of "unsafe actions of automobile drivers". People, as well as drivers, need to realize the dangers of such large trucks and pay more attention. Likewise for truck drivers as well.

Question Smoke and the Bandit was released in 1977, becoming the third-highest grossing movie. Following only behind Star Wars Episode IV and Close Encounter of the Third Kind, all three movies making an impact on popular culture. Conveniently, during that same year, CB Bears debuted as well. The Saturday morning cartoon features mystery-solving bears who communicate by CB radio. As the 1970's decade began to end and the 80's broke through, the trucking phenomenon had wade. With the rise of cellular phone technology, the CB radio was no longer popular with passenger vehicles, but, truck drivers still use it today.

Question Ultra light trucks are very easy to spot or acknowledge if you are paying attention. They are often produced variously such as golf cars, for instance, it has internal combustion or a battery electric drive. They usually for off-highway use on estates, golf courses, parks, in stores, or even someone in an electric wheelchair. While clearly not suitable for highway usage, some variations may be licensed as slow speed vehicles. The catch is that they may on operate on streets, usually a body variation of a neighborhood electric vehicle. A few manufacturers produce specialized chassis for this type of vehicle. Meanwhile, Zap Motors markets a version of the xebra electric tricycle. Which, believe it or not, is able to attain a general license in the United States as a motorcycle.

Question Heavy trucks. A cement mixer is an example of Class 8 heavy trucks. Heavy trucks are the largest on-road trucks, Class 8. These include vocational applications such as heavy dump trucks, concrete pump trucks, and refuse hauling, as well as ubiquitous long-haul 6×4 and 4x2 tractor units. Road damage and wear increase very rapidly with the axle weight. The axle weight is the truck weight divided by the number of axles, but the actual axle weight depends on the position of the load over the axles. The number of steering axles and the suspension type also influence the amount of the road wear. In many countries with good roads, a six-axle truck may have a maximum weight over 50 tons (49 long tons; 55 short tons).

Question There many reasons for moving, each one with a unique and specific reason as to why. Relocation services, employee relocation, or workforce mobility can create a range of processes. This process of transferring employees, their families, and/or entire departments of a business to a new location can be difficult. Like some types of employee benefits, these matters are dealt with by human resources specialists within a corporation.