LAST REVIEW
<QuerySet [<Review: Matthew B., Sensibly estima>, <Review: FarOutWest, In February 201>]>
5
1
3
Reviewed <QuerySet [<Review: Matthew B., Sensibly estima>, <Review: FarOutWest, In February 201>]> times,
customer satisfaction.
United States
Virginia
Merrifield
In February 2015 my wife and I hired Two Marines Moving for our local move to our new home in Springfield. We were quite pleased with the Two Marines Moving's crew professionalism and care during the 2015 move.
We are remodeling our Springfield home and needed the refrigerator and gas range moved to the garage along with several items moved up from the basement, so we chose Two Marines Moving based on our previous experience. That was a terrible mistake. We will not hire Two Marines again, and recommend to our friends that they chose another mover when the need arises. I scheduled a 2 p.m. appointment. The crew arrived at 2:57 p.m. I understand delays, and your firm called me at 2:27 p.m. and advised me that the crew would arrive in a few minutes.
The crew brought an appliance dolly with which to move the refrigerator and range. The refrigerator's size requires one individual to steer and one to guide. The crew members clearly were unfamiliar with the proper use of an appliance dolly. They placed the load strap over the refrigerator handles. I stopped them and advised them that placing the load strap over the handles would likely bend the handles. They reconfigured the load strap under the handles. I have relocated many times since 1977, moving myself nearly every time, and used an appliance dolly literally hundreds of times to move appliances and other furniture.
The first rule of appliance dolly safety- the strap must be as tight as possible. The second rule- always walk the appliance dolly down the steps, never walk a dolly with the appliance up higher than the user. Never. Yesterday your crew broke these rules repeatedly, endangering their personal safety. The crew did not examine the refrigerator interior before moving the unit, nor did they examine the top of the refrigerator before tilting it on the dolly, as the refrigerator top stood above eye level. I had emptied the refrigerator and cleared the top, but the appliance mover has a duty to check these items before moving any appliance.
The path from the kitchen to the garage required the movers to lower the appliance down two steps into the family room and through a sliding door, onto a patio, and then walk the dolly to the garage. The crew placed the refrigerator on the dolly, and one crew member proceeded to lead the dolly down the steps. The refrigerator, a GE Model # GFE29HSDSS, weights 390 pounds! The crew member nearly lost the refrigerator as in the down position all the weight was on his arms. He bounced the refrigerator down both steps!
When moving the range they did the same, except this time they did not tighten the load strap securely, and again they bounced the range down the steps. This time, however, the range lifted with the load strap slack and the range side landed on the appliance dolly steel lip, badly denting the side of the range.
LAST REVIEW
<QuerySet [<Review: Chris W., Group of ass jo>, <Review: George T., I used Crown fo>]>
5
1
3
Reviewed <QuerySet [<Review: Chris W., Group of ass jo>, <Review: George T., I used Crown fo>]> times,
customer satisfaction.
United States
Virginia
Arcola
I used Crown for a move from Thailand to the U.S. a couple of years ago. The company was outstanding and provided excellent support. The manager in Bangkok worked with me for several months to recover my belongings from another company who was a fraudulent and stole money from many folks in Thailand. The company was able to track and give updates on my shipment until it was delivered to me here in the U.S. I will be using Crown again in the near future to return to Thailand. Great group!
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Madison Mills
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Arcola
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: M L., Learned lessons>]>
5
1
1
Reviewed <QuerySet [<Review: M L., Learned lessons>]> times,
customer satisfaction.
United States
Virginia
Madison Mills
Learned lessons:
1.Take pictures of all that you will have moved.
2.Pay for an examination of anything being moved of worth, before you move.
3.Make a rundown of each thing being moved.
4.Don't give them a chance to move glass, they have significant issues with glass things.
5.Put expansive glass things in wood crates.Use an autonomous moving, spend significant time in pressing glass. ie table tops, expansive picture outlines with glass,glass bureau shelves.etc...
6.Don't move in summer, occupied season. Brief unpracticed individual with rental trucks.
7.Don't utilize New World Van Lines.
Something you ought to think about the business. Center areas are utilized amid the move process and your assets might be traveled through different areas. Every area that your effects are off-stacked and re-stacked is a potential issue. Harm, misfortune and burglary of things, all expansion with each off-burden and re-load. Make inquiries and comprehend the procedure, it might spare you a migraine. On the off chance that your things look disrupted on the truck when grabbed, with you remaining there watching, simply envision what it will look like after it has been off-stacked and re-stacked the 6th time.
They never found a few important things we in-believed them to move.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Arcola
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Star Tannery
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Edward A., They fulfilled >]>
5
1
5
Reviewed <QuerySet [<Review: Edward A., They fulfilled >]> times,
customer satisfaction.
United States
Virginia
Front Royal
They fulfilled both moves in record time, keeping the cost inside of the three-hour least charge, and they moved everything precisely and without any incidents, wrapping the things that may have been harmed in transport or capacity. We rate both moves A+ in light of the simplicity of organizing them and convenience, care, and speed with which they were performed. We have one more move to plan - to move the furniture and machines once again into the house- - and we're certain we'll additionally give it an A+.
LAST REVIEW
<QuerySet [<Review: Mary Anne B., These folks tru>]>
5
1
5
Reviewed <QuerySet [<Review: Mary Anne B., These folks tru>]> times,
customer satisfaction.
United States
Virginia
Front Royal
These folks truly mind. Thi as is one of the perspective moving companys that really think about their clients and are additionally included in supporting their group. I can't say enough great things in regards to this moving company. I have approached them ordinarily and they are the best at what they do. They deal with visit effects like they are their own.
Mover Dudes are Good Dudes!
LAST REVIEW
<QuerySet [<Review: Hana K., Generally speak>]>
5
1
4
Reviewed <QuerySet [<Review: Hana K., Generally speak>]> times,
customer satisfaction.
United States
Virginia
Madison Mills
Generally speaking from my contact with this real incredible moving group: they were intensive, quick and they ensured I knew the procedure forthright. We needed to buy some additional stuff to guarantee things were wrapped up great however contrasted with different companies they didn't charge an arm and leg. I would prescribe this group because of how quick it was done and how great their administration was.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Star Tannery
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Christel G., Marlin was brea>]>
5
1
5
Reviewed <QuerySet [<Review: Christel G., Marlin was brea>]> times,
customer satisfaction.
United States
Virginia
Grottoes
Marlin was breathtaking! He was sorted out, proficient and exceptionally considerate. His group knew precisely what their obligations were and performed in a deliberate and auspicious design.
Extraordinary group
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Arcola
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Arcola
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Virginia
Arcola
Congratulations of you becoming compliant with arbitration.