ARBITRATION QUESTIONNAIRE

Moving Authority Household Goods Arbitration Program
Shipper/Claimant Questionnaire
Shipper/Claimant's Current Contact Information
!
This form is only for people who have already filled out a claim form.
If you submit this form and there is not a corresponding claim that has been filed beforehand, Moving Authority will not accept it.

Shipper/Claimant's Name:

Phone

Email

Mailing Address

Suite No.

Zip

City

State

Preferred method of contact

Best time to reach you

Moving Company Information (NOT Local Agent)

Name

Phone

Address

Suite No.

Zip

City

State

Contact person

#DOT

This form is for customers that have moved with moving companies and the form should be filled out completely below by the consumer that would like to initiate arbitration with the moving company that they hired.

Move Covereage:

High Value items:

Carrier Provided Storage:

Shipment Delivered To:

Who Packed Items:

Damage Noted During Delivery:

Did you fill out a claim form:

Reason for arbitration:


Shipper/Claiman Signature:

Date


Moving Authority Arbitration Brochure
Moving Authority Rules and Procedures
Pre Arbitration Rules
Demand for Arbitration Form
Did You Know

Question A trailer is not very difficult to categorize. In general, it is an unpowered vehicle towed by a powered vehicle. Trailers are most commonly used for the transport of goods and materials. Although some do enjoy recreational usage of trailers as well. 

Question With the partial deregulation of the trucking industry in 1980 by the Motor Carrier Act, trucking companies increased. The workforce was drastically de-unionized. As a result, drivers received a lower pay overall. Losing its spotlight in the popular culture, trucking had become less intimate as some unspoken competition broke out. However, the deregulation only increased the competition and productivity with the trucking industry as a whole. This was beneficial to the America consumer by reducing costs. In 1982 the Surface Transportation Assistance Act established a federal minimum truck weight limits. Thus, trucks were finally standardized truck size and weight limits across the country. This was also put in to place so that across country traffic on the Interstate Highways resolved the issue of the 'barrier states'.

Question

Very light trucks. Popular in Europe and Asia, many mini-trucks are factory redesigns of light automobiles, usually with monocoque bodies. Specialized designs with substantial frames such as the Italian Piaggio shown here are based upon Japanese designs (in this case by Daihatsu) and are popular for use in "old town" sections of European cities that often have very narrow alleyways. Regardless of the name, these small trucks serve a wide range of uses. In Japan, they are regulated under the Kei car laws, which allow vehicle owners a break on taxes for buying a smaller and less-powerful vehicle (currently, the engine is limited to 660 ccs {0.66L} displacement). These vehicles are used as on-road utility vehicles in Japan. These Japanese-made mini trucks that were manufactured for on-road use are competing with off-road ATVs in the United States, and import regulations require that these mini trucks have a 25 mph (40 km/h) speed governor as they are classified as low-speed vehicles. These vehicles have found uses in construction, large campuses (government, university, and industrial), agriculture, cattle ranches, amusement parks, and replacements for golf carts.Major mini truck manufacturers and their brands: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishi Minicab, Subaru Sambar, Suzuki Carry
 
As with many things in Europe and Asia, the illusion of delicacy and proper manners always seems to attract tourists. Popular in Europe and Asia, mini trucks are factory redesigns of light automobiles with monochrome bodies. Such specialized designs with such great frames such as the Italian Piaggio, based upon Japanese designs. In this case it was based upon Japanese designs made by Daihatsu. These are very popular for use in "old town" sections of European cities, which often have very narrow alleyways. Despite whatever name they are called, these very light trucks serve a wide variety of purposes.
 
Yet, in Japan they are regulated under the Kei car laws, which allow vehicle owners a break in taxes for buying a small and less-powerful vehicle. Currently, the engine is limited to 660 cc [0.66L] displacement. These vehicles began being used as on-road utility vehicles in Japan. Classified as a low speed vehicle, these Japanese-made mini trucks were manufactured for on-road use for competing the the off-road ATVs in the United States. Import regulations require that the mini trucks have a 25 mph (40km/h) speed governor. Again, this is because they are low speed vehicles.
 
However, these vehicles have found numerous amounts of ways to help the community. They invest money into the government, universities, amusement parks, and replacements for golf cars. They have some major Japanese mini truck manufacturarers as well as brands such as: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishit Minicab, Subaru Sambar, and Suzuki Carry.

Question All cars must pass some sort of emission check, such as a smog check to ensure safety. Similarly, trucks are subject to noise emission requirement, which is emanating from the U.S. Noise Control Act. This was intended to protect the public from noise health side effects. The loud noise is due to the way trucks contribute disproportionately to roadway noise. This is primarily due to the elevated stacks and intense tire and aerodynamic noise characteristics.

Question Signage of business routes varies, depending on the type of route they are derived from. Business routes paralleling U.S. and state highways usually have exactly the same shield shapes and nearly the same overall appearance as the routes they parallel, with a rectangular plate reading "BUSINESS" placed above the shield (either supplementing or replacing the directional plate, depending on the preference of the road agency). In order to better identify and differentiate alternate routes from the routes they parallel, some states such as Maryland are beginning to use green shields for business routes off U.S. highways. In addition, Maryland uses a green shield for business routes off state highways with the word "BUSINESS" in place of "MARYLAND" is used for a state route.

Question A relatable reality t.v. show to the industry is the show Ice Road Truckers, which premiered season 3 on the History Channel in 2009. The show documents the lives of truck drivers working the scary Dalton Highway in Alaska. Following drivers as they compete to see which one of them can haul the most loads before the end of the season. It'll grab you with its mechanical problems that so many have experienced and as you watch them avoid the pitfalls of dangerous and icy roads!

Question “Writer-director James Mottern said he was influenced by nuanced, beloved movies of the 1970s such as "The Last Detail" and "Five Easy Pieces." Mottern said his female trucker character began with a woman he saw at a Southern California truck stop — a "beautiful woman, bleach blonde ... skin tanned to leather walked like a Teamster, blue eyes.” - Paul Brownfield

Question In the United States, the Commercial Motor Vehicle Safety Act of 1986 established minimum requirements that must be met when a state issues a commercial driver's license CDL. It specifies the following types of license: - Class A CDL drivers. Drive vehicles weighing 26,001 pounds or greater, or any combination of vehicles weighing 26,001 pounds or greater when towing a trailer weighing more than 10,000 pounds. Transports quantities of hazardous materials that require warning placards under Department of Public Safety regulations. - Class A Driver License permits. Is a step in preparation for Class A drivers to become a Commercial Driver. - Class B CDL driver. Class B is designed to transport 16 or more passengers (including driver) or more than 8 passengers (including the driver) for compensation. This includes, but is not limited to, tow trucks, tractor trailers, and buses.

Question Public transportation is vital to a large part of society and is in dire need of work and attention. In 2010, the DOT awarded $742.5 million in funds from the American Recovery and Reinvestment Act to 11 transit projects. The awardees specifically focused light rail projects. One includes both a commuter rail extension and a subway project in New York City. The public transportation New York City has to offer is in need of some TLC. Another is working on a rapid bus transit system in Springfield, Oregon. The funds also subsidize a heavy rail project in northern Virginia. This finally completes the Washington Metropolitan Area Transit Authority's Metro Silver Line, connecting to Washington, D.C., and the Washington Dulles International Airport. This is important because the DOT has previously agreed to subsidize the Silver Line construction to Reston, Virginia.

Question

Truckload shipping is the movement of large amounts of cargo. In general, they move amounts necessary to fill an entire semi-trailer or inter-modal container. A truckload carrier is a trucking company that generally contracts an entire trailer-load to a single customer. This is quite the opposite of a Less than Truckload (LTL) freight services. Less than Truckload shipping services generally mix freight from several customers in each trailer. An advantage Full Truckload shipping carriers have over Less than Truckload carrier services is that the freight isn't handled during the trip. Yet, in an LTL shipment, goods will generally be transported on several different trailers.

Question

Compliance, Safety, and Accountability (CSA) are fundamental to the FMCSA's compliance program. The purpose of the CSA program is to oversee and focus on motor carriers' safety performance. To enforce such safety regulations, the CSA conducts roadside inspections and crash investigations. The program issues violations when instances of noncompliance with CSA safety regulations are exposed.
 
Unfortunately, the CSA's number of safety investigation teams and state law enforcement partners are rather small in comparison to the millions of CMV companies and commercial driver license (CDL) holders. A key factor in the CSA program is known as the Safety Measurement System (SMS). This system relies on data analysis to identify unsafe companies to arrange them for safety interventions. SMS is incredibly helpful to CSA in finding and holding companies accountable for safety performance.  

Question The USDOT (USDOT or DOT) is considered a federal Cabinet department within the U.S. government. Clearly, this department concerns itself with all aspects of transportation with safety as a focal point. The DOT was officially established by an act of Congress on October 15, 1966, beginning its operation on April 1, 1967. Superior to the DOT, the United States Secretary of Transportation governs the department. The mission of the DOT is to "Serve the United States by ensuring a fast, safe, efficient, accessible, and convenient transportation system that meets our vital national interests and enhances the quality of life for the American people, today and into the future." Essentially this states how important it is to improve all types of transportation as a way to enhance both safety and life in general etc. It is important to note that the DOT is not in place to hurt businesses, but to improve our "vital national interests" and our "quality of life". The transportation networks are in definite need of such fundamental attention. Federal departments such as the USDOT are key to this industry by creating and enforcing regulations with intentions to increase the efficiency and safety of transportation. 

Question The American Association of State Highway Officials (AASHO) was organized and founded on December 12, 1914. On November 13, 1973, the name was altered to the American Association of State Highway and Transportation Officials. This slight change in name reflects a broadened scope of attention towards all modes of transportation. Despite the implications of the name change, most of the activities it is involved in still gravitate towards highways.

Question The 1950's were quite different than the years to come. They were more likely to be considered "Knights of the Road", if you will, for helping stranded travelers. In these times truck drivers were envied and were viewed as an opposition to the book "The Organization Man". Bestseller in 1956, author William H. Whyte's novel describes "the man in the gray flannel suit", who sat in an office every day. He's describing a typical office style job that is very structured with managers watching over everyone. Truck drivers represented the opposite of all these concepts. Popular trucking songs glorified the life of drivers as independent "wanderers". Yet, there were attempts to bring back the factory style efficiency, such as using tachnographs. Although most attempts resulted in little success. Drivers routinely sabotaged and discovered new ways to falsify the machine's records.

Question The 1980s were full of happening things, but in 1982 a Southern California truck driver gained short-lived fame. His name was Larry Walters, also known as "Lawn Chair Larry", for pulling a crazy stunt. He ascended to a height of 16,000 feet (4,900 m) by attaching helium balloons to a lawn chair, hence the name. Walters claims he only intended to remain floating near the ground and was shocked when his chair shot up at a rate of 1,000 feet (300 m) per minute. The inspiration for such a stunt Walters claims his poor eyesight for ruining his dreams to become an Air Force pilot.

Question A Ministry of Transport (or) Transportation is responsible for transportation within a country. Administration usually falls upon the Minister for Transport. The term may also be applied to the departments or other government agencies administering transport in a nation who do not use ministers. There are various and vast responsibilities for agencies to oversee such as road safety. Others may include civil aviation, maritime transport, rail transport and so on. They continue to develop government transportation policy and organize public transit. All while trying to maintain and construct infrastructural projects. Some ministries have additional responsibilities in related policy areas as mentioned above.

Question With the ending of World War I, several developments were made to enhance trucks. Such an example would be by putting pneumatic tires replaced the previously common full rubber versions. These advancements continued, including electric starters, power brakes, 4, 6, and 8 cylinder engines. Closed cabs and electric lighting followed. The modern semi-trailer truck also debuted. Additionally, touring car builders such as Ford and Renault entered the heavy truck market.

Question Many people are familiar with this type of moving, using truck rental services, or borrowing similar hardware, is known as DIY moving. Whoever is renting a truck or trailer large enough to carry their household goods may obtain moving equipment if necessary. Equipment may be items such as dollies, furniture pads, and cargo belts to protect furniture and to ease the moving process.

Question In the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items to be moved and the distance it will go. Cost is also based on how quickly the items are to be moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.