Kimberly Shaw
Feb. 23, 2022, 12:38 a.m.
These folks are extraordinary! Moved me into my new house easily. Auspicious, proficient, moderate and open, they made moving a delight. Moving is NEVER a delight, let's face honest. It was consistent...
Simon A.
Feb. 23, 2022, 12:39 a.m.
They are extremely decent and quick. somewhat harsh on the things yet I let them know my furniture was not the best our home was new and they did get a couple blemishes on the dividers with boxes yet I let them know no major ordeal were going to paint. I truly preferred them and would utilize them once more!
Sandra J Linquist
Feb. 23, 2022, 12:44 a.m.
I was informed by the movers on moving day that they do not move washers and dryers although that was one of the things specified by me. The person taking my reservation for the truck did not tell me they could not move the washer and dryer.
Many things were also left at my old house like an outdoor grill, out door bench, two area rugs and large decorating pieces in my living room.
The movers themselves were good but what I have issue with is the rules of this company and how it was not communicated to me.
If you have a full house, please use a different service.
Tina R.
Feb. 23, 2022, 12:44 a.m.
Awful dishonest company...lost my very expensive dinnerware, settles for barely nothing due to manager pushing for settlement, sent too small of truck for items that were moved 3 months prior....(move was temporary and would be moving back in 3 month) manager/or office rep was advised all the same items that would be moved again. They put all the blame on me. Said I did not advise them of items to be moved...I moved into a furnished house prior coming to an apartment and even sold large appliances they initially moved, but again stated I gave them an inaccurate account of items to be moved. Damaged furniture, put a 5 hour move into a 9 hours nightmare. Claimed they gave me a hefty discount which is not true, I mean I had to pay more but had no choice, it was their fault.
Workers stood around and did more smoking than moving. I had used them twice before, no issues, but this last move was horrible..total loss of personal items and damage to furniture well over $2500.00. They are nasty in all their responses to you or the BBB through Illinois after being reported. Try to use another company first...you will be glad you did. trust me. Found out a friend of mine used them the same day, same time frame, and had a carbon copy experience as i did. Quoted 5 hours to move 4 miles, then they were sent too small of a truck, move took 9 hours. damaged furniture, etc. this is a pattern and a scam in some incidents. Beware!!!!!!! please check other companies out!!
Tina R.
Feb. 23, 2022, 12:44 a.m.
Awful dishonest company...lost my very expensive dinnerware, settles for barely nothing due to manager pushing for settlement, sent too small of truck for items that were moved 3 months prior....(move was temporary and would be moving back in 3 month) manager/or office rep was advised all the same items that would be moved again. They put all the blame on me. Said I did not advise them of items to be moved...I moved into a furnished house prior coming to an apartment and even sold large appliances they initially moved, but again stated I gave them an inaccurate account of items to be moved. Damaged furniture, put a 5 hour move into a 9 hours nightmare. Claimed they gave me a hefty discount which is not true, I mean I had to pay more but had no choice, it was their fault.
Workers stood around and did more smoking than moving. I had used them twice before, no issues, but this last move was horrible..total loss of personal items and damage to furniture well over $2500.00. They are nasty in all their responses to you or the BBB through Illinois after being reported. Try to use another company first...you will be glad you did. trust me. Found out a friend of mine used them the same day, same time frame, and had a carbon copy experience as i did. Quoted 5 hours to move 4 miles, then they were sent too small of a truck, move took 9 hours. damaged furniture, etc. this is a pattern and a scam in some incidents. Beware!!!!!!! please check other companies out!!
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