CLAIM DETAILS

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Claim Details #9GHPN0, Status: Processing

Claim details

 

USDOT

3001740

Company Email

info@Rayanvanlines.com

Company Phone

(551) 242-4402

Company Web Site

http://

$ You Are Claiming

1000.00

Reason for Claim

This company (Rayan Van Lines) was used as a subcontractor for my move from Boston to Seattle. They lost a painting of mine and broke my 42" Smart Flat Screen TV. Here is the detailed email I sent to Best Interstate explaining my TERRIBLE experience with them and they did absolutely nothing to remedy the situation. Tequela, I don’t think there has been a full appreciation of how terrible my experience with your company has been and I feel my calm approach to all of the poor experiences I have had has jaded your view (and your companies view) of my situation. 1) Poor Communication: When I booked your service, you could only provide me with a 1-week window for when the movers were coming but told me you would proactively notify/call me then the dates for arrival were finalized. This never happened. I had to call you every day as the window for arrival narrowed until finally (from me having to call you), I was info

Customer Name

Ben Friedman

Job No. (Find This Number At Top Of Bill Of Lading)

dont have on hand

Phone

XXXXXXXXXX

Email

XXXXXXXXXX

Pickup Address

Boston, MA

Destination Address

Seattle, WA

Check this out:

Understand Moving Claim

Understand Arbitration