Terms of Use

Terms of Use

Terms & Conditions


Terms & Conditions: I UNDERSTAND THAT THE MOVING AUTHORITY REVIEW OF MY ANSWERS IS LIMITED TO COMPLETENESS, SPELLING, AND FOR INTERNAL CONSISTENCY OF NAMES, ADDRESSES, AND THE LIKE. I WILL READ THE FINAL DOCUMENT(S) BEFORE SIGNING IT AND AGREE TO BE SOLELY RESPONSIBLE FOR THE FINAL DOCUMENT(S).

Limitation of Liability and Indemnification.

EXCEPT AS PROHIBITED BY LAW, I WILL HOLD MOVING AUTHORITY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY ME OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF MOVING AUTHORITY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF MOVING AUTHORITY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME. THIS PARAGRAPH DOES NOT APPLY TO NORTH CAROLINA CONSUMERS.

YOUR LICENSE TO US

We do not claim ownership of Content you Post to our Web Site (including through a Web link to another Web site). However, with respect to any Content you Post on our Web Site, you grant us an international, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, sublicense (including through multiple tiers of sublicensees), publicly perform and display such Content on our Web Site. This license exists only for as long as you continue to include such Content on our Web Site and it will terminate at the time you remove or we remove such Content from our Web Site.


YOUR CONDUCT

You understand that all Content Posted on our Web Site is the sole responsibility of the person who Posted such Content. This means that you, and not us, are entirely responsible for all Content that you Post. We do not control the Content Posted on Our Web Site and, as such, we do not guarantee the accuracy, integrity or quality of such Content. You accept responsibility for your own communications on and participation with our Web Site. You agree to use our Web Site strictly in a custom that is legal, proper and related to the purposes of our Web Site.

You agree not to:

--Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

--Post any false, inappropriate, infringing, obscene or unlawful or defamatory Content (including personal information of other users).

--Post any Content that infringes any patent, trademark, copyright, trade secret or another proprietary right of any party (the "Rights"), unless you are the owner of the Rights or have the permission of the owner to post or transmit such material.

--Post any unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation of any kind.

--Impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of Content that is Posted.

--Create alias identities to post multiple ratings or comments for an individual item or an individual moving company on a rating list or reviews list.

--Reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Content (other than Your Content) or access to our Web Site.

--Post any Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

--Interfere or attempt to interfere with the proper working of our Web Site or any activities conducted on our Web Site

--Intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange (such as The New York Stock Exchange or NASDAQ), and any regulations having the force of law.

--Provide material support or resources (or conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States Government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act.

--Collect or store personal data about other users (including email addresses) without their consent.


Billing.


By opting into the Installment Plan, I am agreeing to make an initial payment (the "Initial Installment Payment") immediately when I place my order or change my payment plan. I hereby authorize Moving Authority Enterprise Corp to charge my credit card for two additional installments on approximately, but not before, the first and second month anniversaries (each an "Installment Billing Date") of the Initial Installment Payment. If my purchase date is on the 29th through the 31st day of any month, an Installment Billing Date for months with fewer days will fall on the last day of the month. Each payment will be of the same amount, except that if the total purchase price does not divide evenly into three parts, my final installment payment will include all outstanding amounts. I understand that I may pay my outstanding balance at any time without incurring additional charges.


Return Policy.

Most Items can be returned within 30 days after purchase. Items purchased at movingauthority.com may be returned by mail.

  • Items must be returned in the original packaging. We strongly recommend you keep your packaging for at least the first 30 days after purchase.
  • Arbitration program is NON-refundable after beginning purchases and is an active service for a year from the start date.


Default.

If my credit card is declined, I agree that Moving Authority Enterprises Corp may make up to five attempts to bill that card over a 30 day period. If I remain in default on the second payment when the third payment is due, I authorize Moving Authority Enterprises Corp to charge both the second and third payment amounts to my credit card. If three attempts to charge my card are unsuccessful and my account balance remains unpaid, I understand that Moving Authority Enterprises Corp may report information about my account to credit bureaus and that late payments, missed payments, and other defaults may be reflected in my credit report. I understand that Moving Authority Enterprises Corp may restrict my ability to purchase other Moving Authority Enterprises Corp products if I am delinquent on any payment. I understand that Moving Authority Enterprises Corp may make efforts to collect a delinquent payment. I understand that if I believe Moving Authority Enterprises Corp has reported inaccurate information to a consumer reporting agency, I may call the Moving Authority Enterprises Corp Customer Care Center at (702) 333-2430 and Moving Authority Enterprises Corp will investigate the matter. I understand that Moving Authority Enterprises Corp may accept late or partial payments, as well as payments that reflect "paid in full" or other restrictive endorsements, without limiting any of its rights under these Terms of Service.


Future Products and Services.


If I choose to add a product or service to my order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.


Abandoned Orders.

My purchase allows me to create my own documents. I understand that, other than as required by applicable law, I shall have no right to cancel, request a cash refund or obtain store credit for any undelivered order after 120 days have elapsed from the purchase date unless Moving Authority is at fault. All itemization of fees are displayed for convenience only. Delivered orders shall be governed by the Moving Authority Enterprise Corp. Both parties acknowledge that Moving Authority is out of pocket time and money for undertaking the work and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages equal to the amount paid to Moving Authority for reimbursement of our commitment to service this order.


Exchanges.

I understand that I may request an exchange of one product for a different product and complete a replacement order within 30 days of my purchase. The purchase price of the original item, less any filing fees, taxes or other third-party costs, will be credited to my Moving Authority account. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 30 days of purchase, the full original purchase price (in each case less any filing fees, taxes or other third-party costs) will be credited to my original form of payment. If I paid for my original order by check, I understand that Moving Authority will mail a check for the applicable amount to my billing address.


Suspended Accounts.

If Moving Authority encounters evidence of suspicious activity in connection with my account, including, but not limited to, evidence that my account is being used by someone who is not authorized to do so, I acknowledge that Moving Authority, in its sole discretion, may opt to temporarily disable my account for a reasonable amount of time in order to investigate. In the event that Moving Authority disables my account, I understand that absent a subpoena or court order, no information about my account will be provided to anyone outside Moving Authority, including me or any authorized contact, until the investigation is complete. Additionally, I understand that Moving Authority, in its sole discretion, may decide not to send any documents associated with my account to me or file any such documents with any government authority, while my account is disabled. I acknowledge that Moving Authority will not be liable for any delays caused by these policies and procedures.


Store Credit.

I understand that if I have a Moving Authority Enterprise Corp store credit, the amount of that store credit will be deducted from my total purchase price before installment payment amounts are calculated. Store credit will not count against the $185 minimum purchase price per product. If I want to apply a store credit issued after my enrollment in the Installment Plan, I may do so by calling the Moving Authority Enterprise Corp Customer Care Center at (702) 333-2430.


Notice of Automatic Billing.

Moving Authority Enterprise Corp may send a reminder email to the email address of record for my account before my Installment Billing Dates. I acknowledge and agree that this notice is provided as a courtesy only, and Moving Authority Enterprise Corp is not obligated or required to provide such notice. I acknowledge and agree that (i) my failure to read, (ii) my inability to receive, or (iii) the failure of Moving Authority Enterprise Corp to send the email does not create any liability on the part of Moving Authority Enterprise Corp or any third-party service provider.


Disputed Charges.

I understand that if I dispute a charge on my credit card, I should call the Moving Authority Enterprise Corp Customer Care Center immediately at (702) 333-2430 and Moving Authority Enterprise Corp will investigate the matter.


Account Information.

I agree to notify Moving Authority Enterprise Corp immediately of any changes to my credit card number, its expiration date, and/or my billing address, or if my credit card expires or is canceled for any reason. I understand that if my failure to provide Moving Authority Enterprise Corp with accurate, complete and current information results in delinquent payments, Moving Authority Enterprise Corp may restrict my ability to purchase other Moving Authority Enterprise Corp products, report information about this delinquency to credit bureaus, and/or pursue further collection efforts.


Subscription Products.

For subscription products offering the Installment Plan, Moving Authority Enterprise Corp reserves the right to terminate access to subscription benefits 31 days after a missed installment payment.


Delivery.

I understand that Moving Authority Enterprise Corp uses a variety of methods to deliver finished products. For products delivered via physical shipment, I understand that Moving Authority Enterprise Corp uses a variety of carriers for each shipping option and will choose a delivery method for the shipping option and address I designate. If I select overnight delivery or two-day delivery, I agree that Moving Authority Enterprise Corp may use air or ground shipping as necessary to get my items to me within the promised time frame. The shipping fee indicated does not necessarily represent the actual amount paid by Moving Authority Enterprise Corp to the carrier chosen for the delivery of my order. It may include, in addition to the fees paid to the carrier, Moving Authority Enterprise Corp or third party handling and processing fees. For products delivered electronically, I understand that I will be notified via email when my product is complete and available for download. I understand that I may access my product by logging in to My Account.


Access to World Wide Web;

Internet Delay

To use Moving Authority services, I must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make such connection to the World Wide Web, including a computer and Internet access. Access to certain Moving Authority services may be limited or delayed based on problems inherent in the use of the Internet and electronic communications. I understand that Moving Authority Enterprise Corp is not responsible for delays, delivery failures, or other damage resulting from such problems.


Force Majeure.

Moving Authority shall not be considered in breach of or default under these Terms of Service or any contract with me, and shall not be liable to me for any cessation, interruption, or delay in the performance of its obligations hereunder by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event"). If a Force Majeure Event continues for more than 60 days in the aggregate, Moving Authority may immediately terminate these Terms of Service and shall have no liability to me for or as a result of any such termination.


Right to refuse.

I acknowledge that Moving Authority reserves the right to refuse service to anyone.


Buying Leads Policy.

By signing below Buyer agrees to pay the above stated price per lead. If you elect to pay by credit card, a 3% fee will also be assessed to cover merchant fee costs. Also, Buyer acknowledges that Moving Authority Enterprise Corp will appear as a charge on monthly credit card statements. Leads will be sent to Buyers as they are received in the Buyer’s agreed upon territory. Lead volume estimates are based on past results and cannot be guaranteed for future results. Each lead will go to a maximum of 8 moving companies in any given territory. Starting on activation day, Moving Authority Enterprise Corp will charge the estimated monthly lead cost on the credit card provided by the Buyer. Any prepaid leads not received will roll over onto next month's invoice. If there are insufficient funds to cover the full amount the account will be paused until payment is received. Moving Authority Enterprise Corp will continue to send all leads to the email address(es) and/or cell phone(s) on file until notified in writing that the leads are to be directed to a different email address and/or cell phone by the authorized account holder only. The authorized account holder is defined as the person who signed the contract unless told otherwise in written form by the person who signed the contract. Buyer agrees to pay for leads that are sent to the email address(es)/cell phones on file regardless of whether or not the employee has left the company, email address/cell phone number has changed or if the Buyer is experiencing email difficulties provided Moving Authority Enterprise Corp can provide proof that the leads were, in fact, sent and received by the Buyer's mail server.


Lead Return Policy:

Buyer agrees to return “bad” leads via email, no later than 4 days after receiving the lead. Bad leads are defined as having incorrect contact details or customer is outside of the agreed upon territory. No more than 15% of your lead count in one month will be accepted for return.


Cancellation Policy:

Buyer may cancel service at any time. Cancellation must be sent in a written notice to:

By email to [email protected]. Cancellation will take effect on the last day of the calendar month in which it was requested. Once the cancellation request has been made, there can be no filter changes applied to the account. This includes, but is not limited to, territory, maximum lead count, move sizes, etc.

Terms and Conditions of Sale of Digital Products

These Terms and Conditions relate to Digital Product sales; for our Events Terms and Conditions please refer to the bottom of the event pages.
• "Digital Products" refers to videos and online training / learning content hosted in the /resources/videos/ and /u/ areas of movingauthority.com
• By purchasing Digital Products through this site, you are agreeing to these terms and entering into a contract with Moving Authority Enterprise Corp.
• All opinions expressed in the videos are the presenters' own and may or may not represent the opinions of Moving Authority Enterprise Corp.
• All advice is provided "as is" with no warranties or indemnities as to its appropriateness for your particular situation. Moving Authority takes no responsibility for the implementation of any advice in your own marketing or the outcomes of such implementation.
• When you purchase access to the Digital Products you are purchasing a non-transferable, non-exclusive right to access the information. You may not publish or share the Digital Products or your login details with anyone else. If you wish to purchase company-wide access, please contact (702) 333-2430.
• By purchasing access, you agree to Moving Authority using your participation in publicity materials and listing your company as a customer on the movingauthority.com website
• Return, refund and cancellation policy: Our policy is not to offer refunds on Digital Products.
• Delivery policy: Digital Products bought through the Moving Authority Store are delivered via Moving Authority.com. Videos are delivered by a choice of two methods; (1) via digital video streaming (using the video player featured on our Store pages) and (2) via download to your personal computer (click on the download link labelled "download the video here" on each video's page).
• Moving Authority reserves all other rights.
• Moving Authority provides no guarantee of availability of the web server or hosting of the Digital Products. Moving Authority will make commercially reasonable efforts to provide availability. In the event of continued unavailability, Moving Authority will make commercially reasonable efforts to make the Digital Products available to download locally.
• Moving Authority reserves the right to vary these terms from time to time. If you choose not to accept updated terms, access to the service will be revoked.
• Any Digital Products which are purchased on a subscription basis will be subject to the following:
  • “Monthly” subscriptions will be charged each month on the same day as the day of the month when subscription was first activated.
  • “Annual” subscriptions such as Arbitration Program will be automatically charged each year on the same month as the day and month as when subscription was first activated so that you are compliant with FMCSA requirements.
  • If the charge is scheduled for a day that does not exist in the month being charged (for example the 31st June), then the charge will instead occur on the last day of that month.
• For any customer enquiries, please email [email protected].