Logo
Logo

How to Use Social Media the Right Way
Communication Development


  1. Social Media Is Changing the Game For the Moving Industry
  2. Social Media Benefits Your Company & Customer Experience
  3. Keeping With the Trends is Necessary to Stay Relevant
  4. Consistency Across the Board
  5. Social Media & Other Outlets Are Only Developing Further
  6. Software Developed Specifically For Movers 

1. Social Media Is Changing the Game For the Moving Industry

Communication between individuals in contemporary society is a general widespread dilemma. This absence has been widely understood by professionals in the moving industry for years. It's common knowledge that this reservation is a monumental problem that frustrates, not only your customers, but you as a professional, a mover, and a human being. This lack of discourse can automatically deter customers from choosing a moving company. Learning to comprehend communicational development and the components customers value most in a company is vital for improvement. The time has come for the moving industry as a whole to brush up on customer's expectations and learn effectual communication skills, particularly via media.

Technology and social media have enabled movers to become recognized and develop a positive image. Maintaining consistent communication on multiple platforms is necessary, which includes becoming tech savvy. As a result of miscommunication can hurt quality, reputable businesses in two prominent ways. Losing business means losing money and at the same time, it might be damaging companies renowned reputation.

2. Social Media Benefits Your Company & Customer Experience

Additionally, with increasing popularity of social media, individuals have many platforms to publish critical information, creating bad reviews on each social platform. With social media developing faster than ever, using different forms of communicate has become a fundamental necessity for all industries to refine, particularly within the moving industry.

With social media platforms sprouting up all over the internet and in apps, there are many benefits. Social media holds a great deal of potential for companies in terms of communication, customer service, and allows you to open your business to a larger community. Prior to social media, trying to communicate your existence or reputation out to a larger group of individuals was difficult. Many in the moving industry are Interstate or long-distance servicing but, for example, with social media, any business can now connect to communities that are geographically disbursed and were once remote.

3. Keeping With the Trends is Necessary to Stay Relevant

Many moving companies do have their own website, however, not all are connected via social media. Our means of communication are no longer acceptable or typical and call for a more progressive approach. Different platforms enable businesses to foster connections and allow a way for customers to express their feedback. Avoid being disconnected, always address them to potentially establish a relationship. It is critical to step up the game by opening different forms of communication through social media. This way you are able to offer your customers different ways to offer feedback, improvements, or good reviews on your company. 

4. Consistency Across the Board

It's important to note that social media should be consistent across the board for it to be advantageous for you company. This is a chance to build a resonating trust with audiences of all kinds. It's critical to understand how to improve their communication workflow in order to bring all communicative outlets together to create a professional and positive experience for your customers. There must be cohesion internally and in online social platforms. Full-service moving companies are typically good at maintaining this kind of cohesion throughout the entire process, from packing to delivery, for example. 

5. Social Media & Other Outlets Are Only Developing Further

Progressive social media platforms are changing customer interactions and experience. Corresponding communication is vital and will only grow to become more important and fundamental to success. In today's society, consumers want more. Their expectations are higher than ever before. It's important to remember that people want to be engaged in a personal and sincere conversation. This is the type of communication they are looking for. Not only does the moving industry need to improve its personal communicative skills, but also need to understand the importance of accepting social media as a form of customer communication. Social media is not going away, it's only just developing, which is why it is so important to keep your business up to date and relevant to contemporary and upcoming generations that will be your customers. 

6. The Moving & Storage Industry Has Technology Up Its Sleeve Too...

However, keep in mind that technology in the moving and storage industry is developing as well. There is now moving software out there that can help movers with their responsibilities and help them be compliant. Although social media is crucial to any business who wants to stay on the map (figuratively), with software developed specifically for movers to be able to communicate and update customers during their moving process will without a doubt improve the communication gap that leads both parties to frustration. As more and more means of communication develop, the better the industry will become for both consumers and carriers.

There are currently no comments

Add Comment

required

required (not published)

optional

Did You Know

Question Alongside the many different trailers provided are motorcycle trailers. They are designed to haul motorcycles behind an automobile or truck. Depending on size and capability, some trailer may be able to carry several motorcycles or perhaps just one. They specifically designed this trailer to meet the needs of motorcyclists. They carry motorcycles, have ramps, and include tie-downs. There may be a utility trailer adapted permanently or occasionally to haul one or more motorcycles.

Question With the partial deregulation of the trucking industry in 1980 by the Motor Carrier Act, trucking companies increased. The workforce was drastically de-unionized. As a result, drivers received a lower pay overall. Losing its spotlight in the popular culture, trucking had become less intimate as some unspoken competition broke out. However, the deregulation only increased the competition and productivity with the trucking industry as a whole. This was beneficial to the America consumer by reducing costs. In 1982 the Surface Transportation Assistance Act established a federal minimum truck weight limits. Thus, trucks were finally standardized truck size and weight limits across the country. This was also put in to place so that across country traffic on the Interstate Highways resolved the issue of the 'barrier states'.

Question “Country music scholar Bill Malone has gone so far as to say that trucking songs account for the largest component of work songs in the country music catalog. For a style of music that has, since its commercial inception in the 1920s, drawn attention to the coal man, the steel drivin’ man, the railroad worker, and the cowboy, this certainly speaks volumes about the cultural attraction of the trucker in the American popular consciousness.” — Shane Hamilton

Question In 1999, The Simpsons episode Maximum Homerdrive aired. It featured Homer and Bart making a delivery for a truck driver named Red after he unexpectedly dies of 'food poisoning'.

Question Trucks of the era mostly used two-cylinder engines and had a carrying capacity of 1,500 to 2,000 kilograms (3,300 to 4,400 lb). In 1904, 700 heavy trucks were built in the United States, 1000 in 1907, 6000 in 1910, and 25000 in 1914. A Benz truck modified by Netphener company (1895)

Question Invented in 1890, the diesel engine was not an invention that became well known in popular culture. It was not until the 1930's for the United States to express further interest for diesel engines to be accepted. Gasoline engines were still in use on heavy trucks in the 1970's, while in Europe they had been entirely replaced two decades earlier.

Question Many modern trucks are powered by diesel engines, although small to medium size trucks with gas engines exist in the United States. The European Union rules that vehicles with a gross combination of mass up to 3,500 kg (7,716 lb) are also known as light commercial vehicles. Any vehicles exceeding that weight are known as large goods vehicles.

Question A moving scam is a scam by a moving company in which the company provides an estimate, loads the goods, then states a much higher price to deliver the goods, effectively holding the goods as lien but does this without do a change of order or revised estimate.

Question Trailer stability can be defined as the tendency of a trailer to dissipate side-to-side motion. The initial motion may be caused by aerodynamic forces, such as from a cross wind or a passing vehicle. One common criterion for stability is the center of mass location with respect to the wheels, which can usually be detected by tongue weight. If the center of mass of the trailer is behind its wheels, therefore having a negative tongue weight, the trailer will likely be unstable. Another parameter which is less commonly a factor is the trailer moment of inertia. Even if the center of mass is forward of the wheels, a trailer with a long load, and thus large moment of inertia, may be unstable.

Question In some states, a business route is designated by adding the letter "B" after the number instead of placing a "Business" sign above it. For example, Arkansas signs US business route 71 as "US 71B". On some route shields and road signs, the word "business" is shortened to just "BUS". This abbreviation is rare and usually avoided to prevent confusion with bus routes.

Question Signage of business routes varies, depending on the type of route they are derived from. Business routes paralleling U.S. and state highways usually have exactly the same shield shapes and nearly the same overall appearance as the routes they parallel, with a rectangular plate reading "BUSINESS" placed above the shield (either supplementing or replacing the directional plate, depending on the preference of the road agency). In order to better identify and differentiate alternate routes from the routes they parallel, some states such as Maryland are beginning to use green shields for business routes off U.S. highways. In addition, Maryland uses a green shield for business routes off state highways with the word "BUSINESS" in place of "MARYLAND" is used for a state route.

Question Without strong land use controls, buildings are too often built in town right along a bypass. This results with the conversion of it into an ordinary town road, resulting in the bypass becoming as congested as the local streets. On the contrary, a bypass is intended to avoid such local street congestion. Gas stations, shopping centers, along with various other businesses are often built alongside them. They are built in hopes of easing accessibility, while home are ideally avoided for noise reasons.

Question The American Association of State Highway and Transportation Officials (AASHTO) is an influential association as an advocate for transportation. Setting important standards, they are responsible for publishing specifications, test protocols, and guidelines. All which are used in highway design and construction throughout the United States. Despite its name, the association represents more than solely highways. Alongside highways, they focus on air, rail, water, and public transportation as well.

Question A properly fitted close-coupled trailer is fitted with a rigid tow bar. It then projects from its front and hooks onto a hook on the tractor. It is important to not that it does not pivot as a draw bar does.

Question Advocation for better transportation began historically in the late 1870s of the United States. This is when the Good Roads Movement first occurred, lasting all the way throughout the 1920s. Bicyclist leaders advocated for improved roads. Their acts led to the turning of local agitation into the national political movement it became.

Question

The FMCSA has established rules to maintain and regulate the safety of the trucking industry. According to FMCSA rules, driving a goods-carrying CMV more than 11 hours or to drive after having been on duty for 14 hours, is illegal. Due to such heavy driving, they need a break to complete other tasks such as loading and unloading cargo, stopping for gas and other required vehicle inspections, as well as non-working duties such as meal and rest breaks. The 3-hour difference between the 11-hour driving limit and 14 hour on-duty limit gives drivers time to take care of such duties. In addition, after completing an 11 to 14 hour on duty period, the driver much be allowed 10 hours off-duty.

Question

The rise of technological development gave rise to the modern trucking industry. There a few factors supporting this spike in the industry such as the advent of the gas-powered internal combustion engine. Improvement in transmissions is yet another source, just like the move away from chain drives to gear drives. And of course the development of the tractor/semi-trailer combination.
 
The first state weight limits for trucks were determined and put in place in 1913. Only four states limited truck weights, from a low of 18,000 pounds (8,200 kg) in Maine to a high of 28,000 pounds (13,000 kg) in Massachusetts. The intention of these laws was to protect the earth and gravel-surfaced roads. In this case, particular damages due to the iron and solid rubber wheels of early trucks. By 1914 there were almost 100,000 trucks on America's roads. As a result of solid tires, poor rural roads, and a maximum speed of 15 miles per hour (24km/h) continued to limit the use of these trucks to mostly urban areas.

Question In 1933, as a part of President Franklin D. Roosevelt’s “New Deal”, the National Recovery Administration requested that each industry creates a “code of fair competition”. The American Highway Freight Association and the Federated Trucking Associations of America met in the spring of 1933 to speak for the trucking association and begin discussing a code. By summer of 1933 the code of competition was completed and ready for approval. The two organizations had also merged to form the American Trucking Associations. The code was approved on February 10, 1934. On May 21, 1934, the first president of the ATA, Ted Rogers, became the first truck operator to sign the code. A special "Blue Eagle" license plate was created for truck operators to indicate compliance with the code.

Question Some trailers can be towed by an accessible pickup truck or van, which generally need no special permit beyond a regular license. Such examples would be enclosed toy trailers and motorcycle trailers. Specialized trailers like an open-air motorcycle trailer and bicycle trailers are accessible. Some trailers are much more accessible to small automobiles, as are some simple trailers pulled by a drawbar and riding on a single set of axles. Other trailers also have a variety, such as a utility trailer, travel trailers or campers, etc. to allow for varying sizes of tow vehicles.