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How to Use Social Media the Right Way
Communication Development


  1. Social Media Is Changing the Game For the Moving Industry
  2. Social Media Benefits Your Company & Customer Experience
  3. Keeping With the Trends is Necessary to Stay Relevant
  4. Consistency Across the Board
  5. Social Media & Other Outlets Are Only Developing Further
  6. Software Developed Specifically For Movers 

1. Social Media Is Changing the Game For the Moving Industry

Communication between individuals in contemporary society is a general widespread dilemma. This absence has been widely understood by professionals in the moving industry for years. It's common knowledge that this reservation is a monumental problem that frustrates, not only your customers, but you as a professional, a mover, and a human being. This lack of discourse can automatically deter customers from choosing a moving company. Learning to comprehend communicational development and the components customers value most in a company is vital for improvement. The time has come for the moving industry as a whole to brush up on customer's expectations and learn effectual communication skills, particularly via media.

Technology and social media have enabled movers to become recognized and develop a positive image. Maintaining consistent communication on multiple platforms is necessary, which includes becoming tech savvy. As a result of miscommunication can hurt quality, reputable businesses in two prominent ways. Losing business means losing money and at the same time, it might be damaging companies renowned reputation.

2. Social Media Benefits Your Company & Customer Experience

Additionally, with increasing popularity of social media, individuals have many platforms to publish critical information, creating bad reviews on each social platform. With social media developing faster than ever, using different forms of communicate has become a fundamental necessity for all industries to refine, particularly within the moving industry.

With social media platforms sprouting up all over the internet and in apps, there are many benefits. Social media holds a great deal of potential for companies in terms of communication, customer service, and allows you to open your business to a larger community. Prior to social media, trying to communicate your existence or reputation out to a larger group of individuals was difficult. Many in the moving industry are Interstate or long-distance servicing but, for example, with social media, any business can now connect to communities that are geographically disbursed and were once remote.

3. Keeping With the Trends is Necessary to Stay Relevant

Many moving companies do have their own website, however, not all are connected via social media. Our means of communication are no longer acceptable or typical and call for a more progressive approach. Different platforms enable businesses to foster connections and allow a way for customers to express their feedback. Avoid being disconnected, always address them to potentially establish a relationship. It is critical to step up the game by opening different forms of communication through social media. This way you are able to offer your customers different ways to offer feedback, improvements, or good reviews on your company. 

4. Consistency Across the Board

It's important to note that social media should be consistent across the board for it to be advantageous for you company. This is a chance to build a resonating trust with audiences of all kinds. It's critical to understand how to improve their communication workflow in order to bring all communicative outlets together to create a professional and positive experience for your customers. There must be cohesion internally and in online social platforms. Full-service moving companies are typically good at maintaining this kind of cohesion throughout the entire process, from packing to delivery, for example. 

5. Social Media & Other Outlets Are Only Developing Further

Progressive social media platforms are changing customer interactions and experience. Corresponding communication is vital and will only grow to become more important and fundamental to success. In today's society, consumers want more. Their expectations are higher than ever before. It's important to remember that people want to be engaged in a personal and sincere conversation. This is the type of communication they are looking for. Not only does the moving industry need to improve its personal communicative skills, but also need to understand the importance of accepting social media as a form of customer communication. Social media is not going away, it's only just developing, which is why it is so important to keep your business up to date and relevant to contemporary and upcoming generations that will be your customers. 

6. The Moving & Storage Industry Has Technology Up Its Sleeve Too...

However, keep in mind that technology in the moving and storage industry is developing as well. There is now moving software out there that can help movers with their responsibilities and help them be compliant. Although social media is crucial to any business who wants to stay on the map (figuratively), with software developed specifically for movers to be able to communicate and update customers during their moving process will without a doubt improve the communication gap that leads both parties to frustration. As more and more means of communication develop, the better the industry will become for both consumers and carriers.

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Did You Know

Question

The trucking industry has made a large historical impact since the early 20th century. It has affected the U.S. both politically as well as economically since the notion has begun. Previous to the invention of automobiles, most freight was moved by train or horse-drawn carriage. Trucks were first exclusively used by the military during World War I.
 
After the war, construction of paved roads increased. As a result, trucking began to achieve significant popularity by the 1930's. Soon after trucking became subject to various government regulation, such as the hours of service. During the later 1950's and 1960's, trucking accelerated due to the construction of the Interstate Highway System. The Interstate Highway System is an extensive network of freeways linking major cities cross country.

Question A moving company, removalist, or van line are all companies that help people as well as other businesses to move their good from one place to another. With many inclusive services for relocation like packing, loading, moving, unloading, unpacking and arranging of items can all be taken care of for you. Some services may include cleaning the place and have warehousing facilities.

Question In the United States, shipments larger than about 7,000 kg (15,432 lb) are classified as truckload freight (TL). It is more efficient and affordable for a large shipment to have exclusive use of one larger trailer. This is opposed to having to share space on a smaller Less than Truckload freight carrier.

Question With the partial deregulation of the trucking industry in 1980 by the Motor Carrier Act, trucking companies increased. The workforce was drastically de-unionized. As a result, drivers received a lower pay overall. Losing its spotlight in the popular culture, trucking had become less intimate as some unspoken competition broke out. However, the deregulation only increased the competition and productivity with the trucking industry as a whole. This was beneficial to the America consumer by reducing costs. In 1982 the Surface Transportation Assistance Act established a federal minimum truck weight limits. Thus, trucks were finally standardized truck size and weight limits across the country. This was also put in to place so that across country traffic on the Interstate Highways resolved the issue of the 'barrier states'.

Question “The association of truckers with cowboys and related myths was perhaps most obvious during the urban-cowboy craze of the late 1970s, a period that saw middle-class urbanites wearing cowboy clothing and patronizing simulated cowboy nightclubs. During this time, at least four truck driver movies appeared, CB radio became popular, and truck drivers were prominently featured in all forms of popular media.” — Lawrence J. Ouellet

Question Another film released in 1975, White Line Fever, also involved truck drivers. It tells the story of a Vietnam War veteran who returns home to take over his father's trucking business. But, he soon finds that corrupt shippers are trying to force him to carry illegal contraband. While endorsing another negative connotation towards the trucking industry, it does portray truck drivers with a certain wanderlust.

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Very light trucks. Popular in Europe and Asia, many mini-trucks are factory redesigns of light automobiles, usually with monocoque bodies. Specialized designs with substantial frames such as the Italian Piaggio shown here are based upon Japanese designs (in this case by Daihatsu) and are popular for use in "old town" sections of European cities that often have very narrow alleyways. Regardless of the name, these small trucks serve a wide range of uses. In Japan, they are regulated under the Kei car laws, which allow vehicle owners a break on taxes for buying a smaller and less-powerful vehicle (currently, the engine is limited to 660 ccs {0.66L} displacement). These vehicles are used as on-road utility vehicles in Japan. These Japanese-made mini trucks that were manufactured for on-road use are competing with off-road ATVs in the United States, and import regulations require that these mini trucks have a 25 mph (40 km/h) speed governor as they are classified as low-speed vehicles. These vehicles have found uses in construction, large campuses (government, university, and industrial), agriculture, cattle ranches, amusement parks, and replacements for golf carts.Major mini truck manufacturers and their brands: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishi Minicab, Subaru Sambar, Suzuki Carry
 
As with many things in Europe and Asia, the illusion of delicacy and proper manners always seems to attract tourists. Popular in Europe and Asia, mini trucks are factory redesigns of light automobiles with monochrome bodies. Such specialized designs with such great frames such as the Italian Piaggio, based upon Japanese designs. In this case it was based upon Japanese designs made by Daihatsu. These are very popular for use in "old town" sections of European cities, which often have very narrow alleyways. Despite whatever name they are called, these very light trucks serve a wide variety of purposes.
 
Yet, in Japan they are regulated under the Kei car laws, which allow vehicle owners a break in taxes for buying a small and less-powerful vehicle. Currently, the engine is limited to 660 cc [0.66L] displacement. These vehicles began being used as on-road utility vehicles in Japan. Classified as a low speed vehicle, these Japanese-made mini trucks were manufactured for on-road use for competing the the off-road ATVs in the United States. Import regulations require that the mini trucks have a 25 mph (40km/h) speed governor. Again, this is because they are low speed vehicles.
 
However, these vehicles have found numerous amounts of ways to help the community. They invest money into the government, universities, amusement parks, and replacements for golf cars. They have some major Japanese mini truck manufacturarers as well as brands such as: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishit Minicab, Subaru Sambar, and Suzuki Carry.

Question Trucks of the era mostly used two-cylinder engines and had a carrying capacity of 1,500 to 2,000 kilograms (3,300 to 4,400 lb). In 1904, 700 heavy trucks were built in the United States, 1000 in 1907, 6000 in 1910, and 25000 in 1914. A Benz truck modified by Netphener company (1895)

Question Invented in 1890, the diesel engine was not an invention that became well known in popular culture. It was not until the 1930's for the United States to express further interest for diesel engines to be accepted. Gasoline engines were still in use on heavy trucks in the 1970's, while in Europe they had been entirely replaced two decades earlier.

Question All cars must pass some sort of emission check, such as a smog check to ensure safety. Similarly, trucks are subject to noise emission requirement, which is emanating from the U.S. Noise Control Act. This was intended to protect the public from noise health side effects. The loud noise is due to the way trucks contribute disproportionately to roadway noise. This is primarily due to the elevated stacks and intense tire and aerodynamic noise characteristics.

Question The moving industry in the United States was deregulated with the Household Goods Transportation Act of 1980. This act allowed interstate movers to issue binding or fixed estimates for the first time. Doing so opened the door to hundreds of new moving companies to enter the industry. This led to an increase in competition and soon movers were no longer competing on services but on price. As competition drove prices lower and decreased what were already slim profit margins, "rogue" movers began hijacking personal property as part of a new scam. The Federal Motor Carrier Safety Administration (FMCSA) enforces Federal consumer protection regulations related to the interstate shipment of household goods (i.e., household moves that cross State lines). FMCSA has held this responsibility since 1999, and the Department of Transportation has held this responsibility since 1995 (the Interstate Commerce Commission held this authority prior to its termination in 1995).

Question The interstate moving industry in the United States maintains regulation by the FMCSA, which is part of the USDOT. With only a small staff (fewer than 20 people) available to patrol hundreds of moving companies, enforcement is difficult. As a result of such a small staff, there are in many cases, no regulations that qualify moving companies as 'reliable'. Without this guarantee, it is difficult to a consumer to make a choice. Although, moving companies can provide and often display a DOT license.

Question As we know in the trucking industry, some trailers are part of large trucks, which we call semi-trailer trucks for transportation of cargo. Trailers may also be used in a personal manner as well, whether for personal or small business purposes.

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Question

The FMCSA has established rules to maintain and regulate the safety of the trucking industry. According to FMCSA rules, driving a goods-carrying CMV more than 11 hours or to drive after having been on duty for 14 hours, is illegal. Due to such heavy driving, they need a break to complete other tasks such as loading and unloading cargo, stopping for gas and other required vehicle inspections, as well as non-working duties such as meal and rest breaks. The 3-hour difference between the 11-hour driving limit and 14 hour on-duty limit gives drivers time to take care of such duties. In addition, after completing an 11 to 14 hour on duty period, the driver much be allowed 10 hours off-duty.

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Question The Federal-Aid Highway Amendments of 1974 established a federal maximum gross vehicle weight of 80,000 pounds (36,000 kg). It also introduced a sliding scale of truck weight-to-length ratios based on the bridge formula. Although, they did not establish a federal minimum weight limit. By failing to establish a federal regulation, six contiguous in the Mississippi Valley rebelled. Becoming known as the "barrier state", they refused to increase their Interstate weight limits to 80,000 pounds. Due to this, the trucking industry faced a barrier to efficient cross-country interstate commerce.

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The term 'trailer' is commonly used interchangeably with that of a travel trailer or mobile home. There are varieties of trailers and manufactures housing designed for human habitation. Such origins can be found historically with utility trailers built in a similar fashion to horse-drawn wagons. A trailer park is an area where mobile homes are designated for people to live in.
 
In the United States, trailers ranging in size from single-axle dollies to 6-axle, 13 ft 6 in (4,115 mm) high, 53 ft (16,154 mm) in long semi-trailers is common. Although, when towed as part of a tractor-trailer or "18-wheeler", carries a large percentage of the freight. Specifically, the freight that travels over land in North America.

Question In today's popular culture, recreational vehicles struggle to find their own niche. Travel trailers or mobile home with limited living facilities, or where people can camp or stay have been referred to as trailers. Previously, many would refer to such vehicles as towable trailers.

Question Tracing the origins of particular words can be quite different with so many words in the English Dictionary. Some say the word "truck" might have come from a back-formation of "truckle", meaning "small wheel" or "pulley". In turn, both sources emanate from the Greek trokhos (τροχός), meaning "wheel", from trekhein (τρέχειν, "to run").