CLAIM DETAILS

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Claim Details #D3SM7M, Status: Processing

Claim details

 

USDOT

2325282

Company Email

info@progressiverelocationsystems.com

Company Phone

(855) -575

Company Web Site

http://Progressiverelocation.com

$ You Are Claiming

500.00

Reason for Claim

Before starting the pickup they estimated 450 Cu Ft and quoted me ~$1800. But during the day of pickup they said I have 650 Cu. Ft of items and asked additional $800. When I requested them to pickup only $450 Cu Ft of stuff and do the move they refused and the Driver left without doing the pickup. I was told that Progressive Relocation will call the next day and arrange for alternative driver to do the pickup. The next day when I called Progressive office they asked me to do the rebooking and said that I lost the 30% advance payment of around $500 They refused to refund my advance payment and also are asking me to rebook with the full amount of $1800. This looks like they are scamming customers by first taking the contract on low estimate and then hiking the cost during the day of pickup. Request you to please help me in getting my money back. Thanks, Raj.

Customer Name

Raj Pillai

Job No. (Find This Number At Top Of Bill Of Lading)

V5160170

Phone

XXXXXXXXXX

Email

XXXXXXXXXX

Pickup Address

san diego 92127

Destination Address

Chandler 85224

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