CLAIM DETAILS

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Claim Details #7DNX4W, Status: Processing

Claim details

 

Company

LA METRO MOVERS

USDOT

3018525

Company Email

doug@newfrontiervanlines.com

Company Phone

(323) 220-9634

Company Web Site

metromovers.com

$ You Are Claiming

4300.00

Reason for Claim

Even though we paid for crating, instead of crating my 120 gallon aquarium and stand separately, LA Metro Movers simply left my aquarium on top of the stand and wrapped them together with a thick blanket and tape. While delivering my 120 gallon glass aquarium and custom stand together, the aquarium and stand slipped and fell on the driveway. Due to the heavy combined weight, while being transported the delivery employees lost control of small dolly. The package crashed and broke apart. The custom stand shattered from the impact and the weight of the aquarium. The aquarium seal was jarred loose and small cracks developed inside the frame, and now the aquarium has several leaks. I want the aquarium and stand replaced. I understand that the move was covered up to $10,000, so this should not be an issue. *This company does not provide a visible email address - I've listed the broker's email address. Maybe they have LA Metro Movers email address.

Customer Name

Aida Guerrero and Dominic Fama

Job No. (Find This Number At Top Of Bill Of Lading)

M5221463

Phone

XXXXXXXXXX

Email

XXXXXXXXXX

Pickup Address

3325 Pebble Beach Court, Pico Rivera, CA. 90660

Destination Address

9700 Clearfork Road, Prescott, AZ 86305

Check this out:

Understand Moving Claim

Understand Arbitration

List of Claims for LA METRO MOVERS