CLAIM DETAILS

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Claim Details #6E97TU, Status: Processing

Claim details

 

USDOT

163839

Company Email

scott@flatransfer.com

Company Phone

(904) 768-9074

Company Web Site

http://www.floridatransfer.com

$ You Are Claiming

250.00

Reason for Claim

Florida Transfer and Storage was hired to deliver furniture by the seller, which included "white glove service," which is delivery, assembly and trash out. Upon arrival, the first question was "do you want this by the garage or front door." When I insisted that they place it in my home, they reluctantly agreed. They then refused to assemble my furniture and said "we don't do that." I asked the crew to call the office and they went ourside and drove away. When I called the office, Rachel told me that the crew said I was coughing and became belligerent when they asked me to wear a mask, which is a complete fabrication. Rachel defended her drivers and said there is nothing they can do at this point. This company is a complete scam with no conscience.

Customer Name

Rick Wheeler

Job No. (Find This Number At Top Of Bill Of Lading)

2 Santa Lucia Avenue

Phone

XXXXXXXXXX

Email

XXXXXXXXXX

Pickup Address

Destination Address

2 Santa Lucia Avenue, Ormond Beach, FL. 32714

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Claim details 6E97TU