Kenny D.
Feb. 23, 2022, 12:38 a.m.
Kenny, Dan D and Colin were amazingly expert, agreeable and accommodating amid our turn from to Ancaster. The climate was bad, snowing and blowing, but rather everything was taken care of easily regardless of this. In the event that the need emerges we will positively call you again and will prescribe your organization to anybody we know who is moving.
Samantha Simons
Feb. 23, 2022, 12:41 a.m.
Initial communications with Morrison prior to military PCS were wonderful. The company seemed very detailed oriented and thoughtful. The pack-out process went (relatively) smoothly. Unfortunately we had several issues on the receiving end that were a direct result of the packing end (Morrison also shuttled our goods to the driver so they did the initial load-out). No parts box was provided and the parts of pieces of furniture and storage were not attached to their item, leaving us 2 weeks post delivery with no way to assemble our sons' bed or storage shelving.
4 voicemails left for Amelia (move manager) and one email requesting someone above Amelia call me have gone unanswered. Absolutely unacceptable customer service. Thankfully we have the option to make a claim but I'd warn against using them if at all possible as you will have zero support after the packing portion is complete.
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