LAST REVIEW
<QuerySet [<Review: Vema G., They arrived sp>, <Review: Patty Bay, The best movers>, <Review: I. B., Absolutely the >, <Review: Marilyn Garnto, Terrific group >, <Review: George Taylor, Stay away and c>, <Review: RL Adair, Highly recommen>, <Review: Laura D, Great company, >, <Review: JS, USE ANYONE ELSE>]>513
Reviewed <QuerySet [<Review: Vema G., They arrived sp>, <Review: Patty Bay, The best movers>, <Review: I. B., Absolutely the >, <Review: Marilyn Garnto, Terrific group >, <Review: George Taylor, Stay away and c>, <Review: RL Adair, Highly recommen>, <Review: Laura D, Great company, >, <Review: JS, USE ANYONE ELSE>]> times,
customer satisfaction.
United StatesVirginiaStanleytown
USE ANYONE ELSE!!!
I am going to share the letter I sent to the vice president and sales manager of Southwest Virginia Moving and Storage. They broke things, they attempted to overcharge me by 35%, they equipment in disrepair, but worst of all, an entire box was missing (all I know is it contained all my towels - and I believe fragile articles which are gone...but they also STOLE MY LAPTOP. It wasn't expensive and was 3 years old - but they STOLE MY LAPTOP. As you will read - I basically gave them a pass if they just would come fix the piece of equipment they damaged. They chose not to respond - so you get the whole story here.
"I just thought I would let you know, now that I am nearly fully unpacked how much I loathe the experience I had with your company.
First, of course is that your company worked through the rainiest day in August - a set of conditions, particularly with my steps, you had to know would result in a longer workday than you anticipated. Rather than reschedule so that the charges would be in line with the estimate, your company chose to just work through the rain, and charge me 35% more than the job should have required.
The workers broke an irreplaceable vase/sculpture, which I largely ignored. BUT ...after they left, it got much worse. I realized they dismantled my Powerplate to move it, but did not reassemble it. This is a multiple person job as it is very heavy, (IT DID NOT REQUIRE DISMANTLING)...only a dolly which is how it got into the house I was in. They LEFT IT DISMANTLED. This is a $9000 piece of equipment that I cannot use until it is reassembled - so when the delivery guys from Lowes came with my washer and dryer, they attempted to reassemble, but two of the three bolts that hold it together were immediately identified as damaged - cross threaded. Probably why your people left without reassembling.
I waited until now to contact you because I wanted to have unpacked ALL my boxes. Why? Because my laptop is missing. Ne. stolen. Not an expensive laptop but it is gone. As is the box it was in with all my bath towels. I don't remember what else was in the box. The towels were old and of little value. The laptop was only about $350 new. But the problem is all is missing. It was less than a mile's drive between homes. Stuff doesn't fall off the truck. But it is the Powerplate situation that REALLY has me upset. There was NO REASON to dismantle it. But once dismantled, it ABSOLUTELY SHOULD HAVE BEEN RESTORED TO OPERATING CONDITION!!!
I would have contacted you sooner, but I wanted to make sure my assertion that the laptop and box with towels and who knows what else were in fact GONE. Judging by the way the company handled the rain/billing situation, I don't expect satisfaction - but if you get your people to my house (NOT the ones who stole from me) to reassemble and make right the Powerplate, I won't share the meat of this email with every review site I can find. If you don't want to
LAST REVIEW
<QuerySet [<Review: Britta N, I would not wor>, <Review: New O, I utilized thes>]>512
Reviewed <QuerySet [<Review: Britta N, I would not wor>, <Review: New O, I utilized thes>]> times,
customer satisfaction.
United StatesVirginiaGrottoes
I utilized these folks to move some old collectibles out of my relative's home to be put away for a bit in their stockroom. Best experience i've ever had with a moving organization! I got a few brings ahead of time and benevolent client administration. The general population working there appear to really think about the individual needs of you and your things, and even recommended the best materials to pack my things would be! The building itself s somewhat off the beaten path, yet general astounding!
LAST REVIEW
<QuerySet [<Review: Bradley Carson, Very profession>, <Review: Elizabeth H., Extraordinary c>]>514
Reviewed <QuerySet [<Review: Bradley Carson, Very profession>, <Review: Elizabeth H., Extraordinary c>]> times,
customer satisfaction.
United StatesVirginiaStanleytown
Extraordinary client administration. Everybody we addresses in arranging the move reacted expeditiously and professionally. The folks that did the pressing and stacking of the truck were proficient and conscious of our possessions. I have utilized them twice and was amazingly satisfied both times. I would exceedingly prescribe Clintons Transfer and Storage
LAST REVIEW
<QuerySet [<Review: Pierre B, I like that the>, <Review: Grim S., I needed to mov>]>514
Reviewed <QuerySet [<Review: Pierre B, I like that the>, <Review: Grim S., I needed to mov>]> times,
customer satisfaction.
United StatesVirginiaIndependence
I needed to move a minute ago and ran with Always Reliable Movers. They were productive in getting my stuff into capacity really quick. At the cost, You can't turn out badly. Would thoroughly utilize them once more.
LAST REVIEW
<QuerySet [<Review: Robert B., We truly welcom>]>515
Reviewed <QuerySet [<Review: Robert B., We truly welcom>]> times,
customer satisfaction.
United StatesVirginiaMadison Mills
We truly welcome they made it as simple and consistent as could be allowed and it was a reasonable cost!!
LAST REVIEW
<QuerySet [<Review: Aldrich S., The moving grou>]>514
Reviewed <QuerySet [<Review: Aldrich S., The moving grou>]> times,
customer satisfaction.
United StatesVirginiaMadison Mills
The moving group and administration was alright, and the proprietor is an extremely capable and client situated individual.
LAST REVIEW
<QuerySet [<Review: Penny T., Awesome! They w>]>515
Reviewed <QuerySet [<Review: Penny T., Awesome! They w>]> times,
customer satisfaction.
United StatesVirginiaSaltville
Awesome! They were magnificent, everything went swimmingly, and it was only an incredible affair. Incredible costs, benevolent folks, and they stick stuffed the 16 footer for us. Truly the best moving background I've ever had.
LAST REVIEW
<QuerySet [<Review: Christel G., Marlin was brea>]>515
Reviewed <QuerySet [<Review: Christel G., Marlin was brea>]> times,
customer satisfaction.
United StatesVirginiaGrottoes
Marlin was breathtaking! He was sorted out, proficient and exceptionally considerate. His group knew precisely what their obligations were and performed in a deliberate and auspicious design.
Extraordinary group
LAST REVIEW
<QuerySet [<Review: Vic S., We were given a>]>514
Reviewed <QuerySet [<Review: Vic S., We were given a>]> times,
customer satisfaction.
United StatesVirginiaMadison Mills
We were given a two hour window from 8-10 however they were at that point at our place soon after 8. They were so quick and effective! They got everything moved and stacked into the truck such a great amount of quicker than we suspected and were exceptionally watchful with all our furniture and effects. We wouldn't waver to utilize All My Sons Moving and Storage of Richmond once more, yet just in the event that we get the same moving group! If it's not too much trouble ensure they are still around when we locate another spot to live!
LAST REVIEW
<QuerySet [<Review: Julio S., I had fabulous >]>515
Reviewed <QuerySet [<Review: Julio S., I had fabulous >]> times,
customer satisfaction.
United StatesVirginiaMadison Mills
I had fabulous administration with the movers. They were proficient and moved some expansive and substantial furniture down a flight of stairs.
LAST REVIEW
<QuerySet [<Review: Brandon A., Wow!!!! They we>]>515
Reviewed <QuerySet [<Review: Brandon A., Wow!!!! They we>]> times,
customer satisfaction.
United StatesVirginiaSaltville
Wow!!!! They were astounding. So cordial so expert and quick.
LAST REVIEW
<QuerySet [<Review: Robert., Awesome individ>]>514
Reviewed <QuerySet [<Review: Robert., Awesome individ>]> times,
customer satisfaction.
United StatesVirginiaGrottoes
Awesome individuals. Truly appreciated them! Extremely effective and cautious. Would profoundly prescribe.
LAST REVIEW
<QuerySet [<Review: Cindy K., I had a trouble>]>514
Reviewed <QuerySet [<Review: Cindy K., I had a trouble>]> times,
customer satisfaction.
United StatesVirginiaMadison Mills
I had a troublesome odd two stop move, and the were all persevering and expert. I couldn't have requested anything better! I would prescribe them whenever!
LAST REVIEW
<QuerySet [<Review: Ellen M., I have utilized>]>514
Reviewed <QuerySet [<Review: Ellen M., I have utilized>]> times,
customer satisfaction.
United StatesVirginiaSaltville
I have utilized these folks three times- every move has been done on time and within the spending plan. Their estimates were reasonable. They pressed my things deliberately and precisely. The group were exceptionally experts and charming to manage. I have prescribed this company to a few individuals and surely will keep on doing such!
LAST REVIEW
<QuerySet [<Review: Felon E., These folks wer>]>515
Reviewed <QuerySet [<Review: Felon E., These folks wer>]> times,
customer satisfaction.
United StatesVirginiaSaltville
These folks were rock stars. We had a major move with different stops and they worked enthusiastic and proficiently throughout the day to get us into our new home. They were proficient and dedicated, at a particularly decent cost. Would very suggest for any move!