Bertsch Moving & Storage Reviews

USDOT # 786295
PO BOX 7528
Salem, OR 97303
Salem
Oregon
Contact Phone: 800.899.2657
Additional Phone: (541) 344-6257
Company Site: www.bertsch-allied.com

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Bertsch Moving & Storage Reviews can transport your belongings in your country from your old place to your blade newly spot.
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We hired Bertsch for our move from Silverton to San Diego in February 2016. Joseph Norris was our sales rep and he was a great help though the bidding and coordination process. When the move started his involvement was done. We had a great team in our Silverton location load our house and it was very typical of how we were treated by Joeseph. It was the actual delivery and follow through that warrants 2 stars.

Our delivery was farmed out to about a half dozen 'day laborers' who were very rude and whined every chance they got. The actual truck driver was great (he worked from Bertsch directly). The crew just threw everything in our house, rushing us though the process where we later had to spend days sorting though what went where because they didn't want to follow our instructions. We had a load going to storage and of course that was not labeled properly resulting in items arriving to our home that should have gone to storage.

They miscalculated our load so they also had more stuff that did not make it, that had to be delivered 'some time' in the future. They could not tell me when, it took about a month to get the remaining items delivered (about 40+ items).

Then there's the cars. We had them move our two cars. They put one in the big rig, however we were promised both cars would be shipped with our household items (the only reason why I paid DOUBLE the amount it would take for me to hire a care transport company to deliver them). One of our cars got left behind with the other 40+ items. They had no idea as to when we would get our vehicle. They then proceeded to loose the car. They farmed it out to a third party car transport company (probably someone similar to who I'd hire on the open market for half what they were charging me). About 6 weeks later and 3 dozen emails we finally received our car.

I contacted our rep, Joseph Norris for a credit back for the car. I demanded a full refund of the car transport for the whole ordeal (about $1,000 out of the entire $11,000 move), he refused. He stated it was up to us to ask the car moving company for a credit. I told him I hired their team for the move, not this third party they farmed it out to. He continued to ignore my calls or emails. He did eventually send us a refund of $150 for our 'trouble'. I considered pursuing the issue further, however opted to move on and not waste time pursuing it other than to warn other potential customers of how this team operates.

Honestly, if they had just taken a little bit of responsibility for the disaster that was my move then their review would be much better. The main issue I have is that they washed their hands of this when it was 100% their responsibility to make right.

Exceptionally awed with these folks. They're proficient, fast, yet above all watchful with the things that were moved. I would exceedingly prescribe them to others.

Did You Know

QuestionAlongside the many different trailers provided are motorcycle trailers. Theyare designedto haul motorcycles behind an automobile or truck.Depending on size and capability, some trailer may be able to carry several motorcycles orperhapsjustone. Theyspecificallydesigned this trailer to meet the needs of motorcyclists. They carry motorcycles, have ramps, and include tie-downs.There may be a utility trailer adaptedpermanentlyoroccasionallyto haul one or more motorcycles.

QuestionIn 1971, author and director Steven Spielberg, debuted his first feature length film. His made-for-tv film, Duel, portrayed a truck driver as an anonymous stalker.Apparentlythere seems to be a trend in the 70's tonegativelystigmatize truck drivers.

QuestionThe Federal Motor Carrier Safety Administration (FMCSA) is an agency within the United States Department of Transportation.The purpose of the FMCSA is to regulate safety within the trucking and moving industry in the United States.The FMCSA enforces safety precautions that reduce crashes, injuries, and fatalities involving large trucks and buses.

QuestionThe basics of all trucks are not difficult, as they share common construction.They are generally made of chassis, a cab, an area for placing cargo or equipment, axles, suspension, road wheels, and engine and a drive train. Pneumatic, hydraulic, water, and electrical systems may also be present. Many also tow one or more trailers or semi-trailers, which also vary inmultipleways but are similar as well.

QuestionThe American Moving & Storage Association (AMSA) is a non-profit trade association.AMSA represents members of the professional moving industryprimarilybased in the United States. The association consists of approximately 4,000 members. They consist of van lines, their agents, independent movers, forwarders, and industry suppliers.However, AMSA does not represent the self-storage industry.