LAST REVIEW
<QuerySet [<Review: Alberto C., Touched base on>, <Review: peter volpe, i recently enga>, <Review: Chris Hawkinson, Just moved from>]>
5
1
5
Reviewed <QuerySet [<Review: Alberto C., Touched base on>, <Review: peter volpe, i recently enga>, <Review: Chris Hawkinson, Just moved from>]> times,
customer satisfaction.
United States
Ohio
Osgood
Just moved from Indianapolis, IN to Columbia, SC metro areas (mid-December 2017). Eric W. was the overall coordinator, and Michael V. was the primary onsite person.
Eric W. came to my home (and Storage Unit) in November. He was professional, and detailed. He gave me a quote for everything I asked. Initially I wasn't going to go with American Way since a competitor tried to poke holes at their statements. I first went with the competitor, but a day later after finding both American Way and National Van Lines are A+ with the BBB, I decided to go with them mainly due to their professionality.
The day the packers were supposed to show was a mess. There were a ton of people sick, and a truck was broke down, so, at the end, they needed to come moving day. I was not pleased with this, since I like to avoid last minute stress, but at the end, everyone needs to remember, stuff happens, and what makes one company better than the other is how they deal with bad stuff.
I'm not going to say moving day was without stress. It was, but Eric from a coordination side, and Michael, from an on-site side, did everything to make it work. It took longer because of the packers and movers working at the same time, but it did get done.
The biggest surprise was how fast they were able to get everything to its new home. We closed on the new house on 12/15, and the furniture was delivered on 12/16 (8am, as promised). This was way shorter than the potential date of 12/26. Absolutely no complaints. Also, since we did a Do Not Exceeds quote, even though the weight of the truck was slightly higher than estimated, they honored their agreement.
Moving everything back in day was mainly with the same people who loaded the truck up. That was a big, happy surprise to me, and made keeping track of the inventory that much easier. Between their knowledge of what they packed, and the system they used for inventory control it went smooth and simple.
I can't say enough. Out of the many moves I have done, this was the easiest, most straightforward. Things were far from perfect, but in each challenge American Way and National Van Lines, addressed and overcame it.
Thanks to the entire team!
LAST REVIEW
<QuerySet [<Review: Kimmie K., I had their adm>, <Review: Tanela Hicks, Review and Comp>]>
5
1
1
Reviewed <QuerySet [<Review: Kimmie K., I had their adm>, <Review: Tanela Hicks, Review and Comp>]> times,
customer satisfaction.
United States
Ohio
Bainbridge
Review and Compliant
By Tanela Hicks, Trotwood Ohio
I would like to first lay out some context facts before I provide my review of Greater Dayton Moving and Storage. I hired this company approximately a month ago. I called to confirm twice and ask basic logistically questions. The move was a basic but large family move, 4 bedrooms, and garage. The service was booked for Saturday 06/27/2020. I hired a 3 team moving crew. The booked time was 8 am-10 am. The company was booked solely because of the great service they provided to my grandmother during her move over 4 months ago. These are the facts.
The full complaint is listed on the BBB website. In short. They never showed up on 06/27/2020. They showed up a day late! Unprofessional and not managed properly. Please get a backup plan for your staff.
LAST REVIEW
<QuerySet [<Review: Frankie Beth, This moving com>, <Review: Robert S, I had a governm>]>
5
1
3
Reviewed <QuerySet [<Review: Frankie Beth, This moving com>, <Review: Robert S, I had a governm>]> times,
customer satisfaction.
United States
Ohio
Xenia
I had a government delivery of Household goods by Lewis & Michael, Columbus, OH (Prestige Moving & Storage). They were asked to assemble things that were disassembled at origin; asked to un-pack boxes and refused. Excuses were that they didn't have the tools; they didn't know how it was suppose to be put together; wrote on the form to call them to pick up boxes and paper since they were running late. Unpacked ourselves and called to have them pick up the boxes and paper that they were suppose to unpack and they wanted to change us $125 to come back to pick it up! Very unprofessional and I will make sure the U.S. Government knows about their lack of customer service required by contract in hope of relinquishing any further contracts for government (military) employees. Very very poor!
LAST REVIEW
<QuerySet [<Review: Rosalie S, I used them to >, <Review: Gabriella T., Every one of th>]>
5
1
4
Reviewed <QuerySet [<Review: Rosalie S, I used them to >, <Review: Gabriella T., Every one of th>]> times,
customer satisfaction.
United States
Ohio
Willshire
Every one of the three folks were quick and well mannered. The whole move was done in 4.5 hours, which is stunning considering that we moved from two unique flats.
LAST REVIEW
<QuerySet [<Review: Jody C., Utilized Mayber>, <Review: Cindy Walker, Excellent compa>]>
5
1
3
Reviewed <QuerySet [<Review: Jody C., Utilized Mayber>, <Review: Cindy Walker, Excellent compa>]> times,
customer satisfaction.
United States
Ohio
Bainbridge
Excellent company with great employees. I was referred to them by our realtor and they provided a great packing moving and unpacking relocation. I will definitely refer them to anyone I know moving. Thank you for making our move a great experience!
LAST REVIEW
<QuerySet [<Review: Christopher A., Touched base on>]>
5
1
4
Reviewed <QuerySet [<Review: Christopher A., Touched base on>]> times,
customer satisfaction.
United States
Ohio
Willshire
Touched base on time, incredible state of mind, and helped us move into our new mountain home - which talks miles for an company willing to move us up here. We will call these folks again if we require moving services. Profoundly suggested!
LAST REVIEW
<QuerySet [<Review: Tim W., My wife and I w>]>
5
1
5
Reviewed <QuerySet [<Review: Tim W., My wife and I w>]> times,
customer satisfaction.
United States
Ohio
Wilmington
My wife and I were cheerful we picked Greater Cincinnati Transfer. They spared us cash and were watchful about what they were doing. There's very little more I could ask from a mover so I thought I'd put in a decent word for them.
LAST REVIEW
<QuerySet [<Review: Destiny B., Proficient and >]>
5
1
5
Reviewed <QuerySet [<Review: Destiny B., Proficient and >]> times,
customer satisfaction.
United States
Ohio
Willshire
Proficient and persistent specialists! We would suggest their administrations! David, Jimmy and whatever is left of the folks, are wonderful!
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Bradford
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Felicia D., They are except>]>
5
1
4
Reviewed <QuerySet [<Review: Felicia D., They are except>]> times,
customer satisfaction.
United States
Ohio
Osgood
They are exceptionally timely and responsible!The movers are super decent! Much obliged! I will suggest them!
LAST REVIEW
<QuerySet [<Review: Emily S., It's not very g>]>
5
1
4
Reviewed <QuerySet [<Review: Emily S., It's not very g>]> times,
customer satisfaction.
United States
Ohio
Osgood
It's not very great to be valid! I had a superb involvement with these movers. I paid $65/hr for two folks in addition to $85 level rate for the truck. They moved from my second floor loft to another THIRD FLOOR flat in under two hours!! That is incredible! Particularly for just $215! (Furthermore $20 tip for every fellow)
My just counsel would be to send an email affirmation to the client. It's decent to know everything is authoritatively an unavoidable reality to move. Notwithstanding, I will call these folks once more!
LAST REVIEW
<QuerySet [<Review: Maureen G., This moving com>]>
5
1
5
Reviewed <QuerySet [<Review: Maureen G., This moving com>]> times,
customer satisfaction.
United States
Ohio
Willshire
This moving company was incredible to work with. After I booked my moving arrangement, I needed to reschedule it 2 or 3 times (shutting date continued evolving). Be that as it may, the moving company had no issue rescheduling me and I truly valued that. Debbie P. what's more, Ken were incredible to work with. The movers were quick emptying and stacking. I couldn't trust how little time it took. Awesome administration!
LAST REVIEW
<QuerySet [<Review: Erin R., I'll begin by s>]>
5
1
2
Reviewed <QuerySet [<Review: Erin R., I'll begin by s>]> times,
customer satisfaction.
United States
Ohio
Bainbridge
I'll begin by saying that my stuff wound up at the destination with just two minor harms that Atlas did repay me for without any issues. The driver appeared to be entirely skilled, however Lincoln didn't inexorably make the move stretch free. My specialists would overlook who I was every so often, voice message box was full a few times, and would disregard the things he offered me. I was informed that the movers would bundle a few things the day of the move a specific way - when they showed up they gave me befuddled looks - in that capacity my monster bean sack that should be therapist wrapped got ruined at their distribution center (Atlas did purchase me another spread).
They didn't wrap my stair rails or put down floor covering defenders like their demo photographs appear. Likewise continually stirred up destination and cause telephone numbers so the right individuals were not getting called at the correct time.
I would utilize chart book once more, however likely not Lincoln moving.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Bradford
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Allen G., I had a few pro>]>
5
1
4
Reviewed <QuerySet [<Review: Allen G., I had a few pro>]> times,
customer satisfaction.
United States
Ohio
Willshire
I had a few profitable things to move and they made an incredible showing with regards to, appearing inside of the assigned window. Awesome employment.