LAST REVIEW
<QuerySet [<Review: Jenny B, I messaged them>, <Review: Sharon C, As of late I re>, <Review: Justin Michael, In 2008 are use>]>
5
1
3
Reviewed <QuerySet [<Review: Jenny B, I messaged them>, <Review: Sharon C, As of late I re>, <Review: Justin Michael, In 2008 are use>]> times,
customer satisfaction.
United States
Ohio
Clayton
In 2008 are use Coffee Movers to help me move my three bedroom condo, they did it with ease to men showed up and were able to carry all of the large pieces without any trouble the leader Jarrod did an extremely good job. The office contacted me before and after the move to make sure everything was ready and that everything was great with the move I will use them again.
LAST REVIEW
<QuerySet [<Review: Lisa R, When it was the>, <Review: BL W, When we moved w>, <Review: Allison, AMAZING! I call>]>
5
1
4
Reviewed <QuerySet [<Review: Lisa R, When it was the>, <Review: BL W, When we moved w>, <Review: Allison, AMAZING! I call>]> times,
customer satisfaction.
United States
Ohio
Wilmington
AMAZING! I called 6 different places in Dayton that all gave me the same quote for 2 guys for 6 hours. Tobin Bros was the only company to come to my home, look around and give me a quote that was more than half of what the others charged for the same guys and hours. They were on time, polite and very knowledgeable. It was 95 degrees and they worked hard to ensure they were finished within the time they said they would be! We were all moved in and settled before 4pm! Definitely recommend them!!
LAST REVIEW
<QuerySet [<Review: Alberto C., Touched base on>, <Review: peter volpe, i recently enga>, <Review: Chris Hawkinson, Just moved from>]>
5
1
5
Reviewed <QuerySet [<Review: Alberto C., Touched base on>, <Review: peter volpe, i recently enga>, <Review: Chris Hawkinson, Just moved from>]> times,
customer satisfaction.
United States
Ohio
Osgood
Just moved from Indianapolis, IN to Columbia, SC metro areas (mid-December 2017). Eric W. was the overall coordinator, and Michael V. was the primary onsite person.
Eric W. came to my home (and Storage Unit) in November. He was professional, and detailed. He gave me a quote for everything I asked. Initially I wasn't going to go with American Way since a competitor tried to poke holes at their statements. I first went with the competitor, but a day later after finding both American Way and National Van Lines are A+ with the BBB, I decided to go with them mainly due to their professionality.
The day the packers were supposed to show was a mess. There were a ton of people sick, and a truck was broke down, so, at the end, they needed to come moving day. I was not pleased with this, since I like to avoid last minute stress, but at the end, everyone needs to remember, stuff happens, and what makes one company better than the other is how they deal with bad stuff.
I'm not going to say moving day was without stress. It was, but Eric from a coordination side, and Michael, from an on-site side, did everything to make it work. It took longer because of the packers and movers working at the same time, but it did get done.
The biggest surprise was how fast they were able to get everything to its new home. We closed on the new house on 12/15, and the furniture was delivered on 12/16 (8am, as promised). This was way shorter than the potential date of 12/26. Absolutely no complaints. Also, since we did a Do Not Exceeds quote, even though the weight of the truck was slightly higher than estimated, they honored their agreement.
Moving everything back in day was mainly with the same people who loaded the truck up. That was a big, happy surprise to me, and made keeping track of the inventory that much easier. Between their knowledge of what they packed, and the system they used for inventory control it went smooth and simple.
I can't say enough. Out of the many moves I have done, this was the easiest, most straightforward. Things were far from perfect, but in each challenge American Way and National Van Lines, addressed and overcame it.
Thanks to the entire team!
LAST REVIEW
<QuerySet [<Review: Jody C., Utilized Mayber>, <Review: Cindy Walker, Excellent compa>]>
5
1
3
Reviewed <QuerySet [<Review: Jody C., Utilized Mayber>, <Review: Cindy Walker, Excellent compa>]> times,
customer satisfaction.
United States
Ohio
Bainbridge
Excellent company with great employees. I was referred to them by our realtor and they provided a great packing moving and unpacking relocation. I will definitely refer them to anyone I know moving. Thank you for making our move a great experience!
LAST REVIEW
<QuerySet [<Review: Jon C., Best moving com>, <Review: Steve holdencamo, Lady answers ph>]>
5
1
3
Reviewed <QuerySet [<Review: Jon C., Best moving com>, <Review: Steve holdencamo, Lady answers ph>]> times,
customer satisfaction.
United States
Ohio
Wilmington
Lady answers phone is inexperienced in piano's.
Would not reccomend this money grab company!
LAST REVIEW
<QuerySet [<Review: Frankie Beth, This moving com>, <Review: Robert S, I had a governm>]>
5
1
3
Reviewed <QuerySet [<Review: Frankie Beth, This moving com>, <Review: Robert S, I had a governm>]> times,
customer satisfaction.
United States
Ohio
Xenia
I had a government delivery of Household goods by Lewis & Michael, Columbus, OH (Prestige Moving & Storage). They were asked to assemble things that were disassembled at origin; asked to un-pack boxes and refused. Excuses were that they didn't have the tools; they didn't know how it was suppose to be put together; wrote on the form to call them to pick up boxes and paper since they were running late. Unpacked ourselves and called to have them pick up the boxes and paper that they were suppose to unpack and they wanted to change us $125 to come back to pick it up! Very unprofessional and I will make sure the U.S. Government knows about their lack of customer service required by contract in hope of relinquishing any further contracts for government (military) employees. Very very poor!
LAST REVIEW
<QuerySet [<Review: Kimmie K., I had their adm>, <Review: Tanela Hicks, Review and Comp>]>
5
1
1
Reviewed <QuerySet [<Review: Kimmie K., I had their adm>, <Review: Tanela Hicks, Review and Comp>]> times,
customer satisfaction.
United States
Ohio
Bainbridge
Review and Compliant
By Tanela Hicks, Trotwood Ohio
I would like to first lay out some context facts before I provide my review of Greater Dayton Moving and Storage. I hired this company approximately a month ago. I called to confirm twice and ask basic logistically questions. The move was a basic but large family move, 4 bedrooms, and garage. The service was booked for Saturday 06/27/2020. I hired a 3 team moving crew. The booked time was 8 am-10 am. The company was booked solely because of the great service they provided to my grandmother during her move over 4 months ago. These are the facts.
The full complaint is listed on the BBB website. In short. They never showed up on 06/27/2020. They showed up a day late! Unprofessional and not managed properly. Please get a backup plan for your staff.
LAST REVIEW
<QuerySet [<Review: Theresa Freeman, William and his>, <Review: Patrick O., I needed to sha>]>
5
1
3
Reviewed <QuerySet [<Review: Theresa Freeman, William and his>, <Review: Patrick O., I needed to sha>]> times,
customer satisfaction.
United States
Ohio
Wilmington
I needed to share an email I sent to the moving company taking after an endeavor to utilize Kendrick to move my 85-year old grandparents from their townhouse into another loft on Christmas Eve:
Hi,
I needed to compose an email to impart my great dismay to the experience my family had today, Christmas Eve, with Kendrick Moving. My guardians and I orchestrated to have Kendrick move my 85 year-old grandparents from their condominium to another flat. The movers had moved around 80% of the furniture and things into their moving van before endeavoring to move my grandparents bedding and box spring, where they discovered stains from kissing bugs that were on the external defensive front of the case spring. After finding these stains, the movers promptly stopped the employment, said that "we have orders from our manager," and continued to instantly move everything once more into the loft.
While I totally comprehend that kissing bugs are a significant issue, and totally comprehend a moving company's strategy of declining to move furniture when confirmation of blood suckers are discovered, I am constrained to expound on our experience due to the fantastically amateurish nature of the movers.
One of the movers declined to try and converse with my stepfather about the circumstance, getting over him and saying "I don't wanna discuss it. We are moving this stuff back." Additionally, my mom called the moving company line to chat with a supervisor about the issue. The administrator educated my mom that the movers had said they saw live blood suckers. When I asked the movers where the live kissing bugs were so we could see them, they expressed "well, there is a distinction in the middle of old and new blood sucker stains, and these stains are present." No clarification in the matter of how they "knew" this. Moreover, the supervisor my mom reached on the telephone advised her that she would get back to her soon after their discussion, however did the chief never get back to, as well as three separate telephone calls were reached the administrator to make sense of what precisely was going on, and the workplace didn't get our telephone calls. Also, the movers were overhead making various inconsiderate and amateurish remarks while they were moving things once again into the house. On one specific event, my stepfather was endeavoring to reserve inn spot for my grandparents (since we now need to make sense of where they are staying until we find another moving company), one mover was heard saying in clear earshot of the telephone discussion, "ensure you let them know [the hotel] about blood suckers."
LAST REVIEW
<QuerySet [<Review: Christopher A., Touched base on>]>
5
1
4
Reviewed <QuerySet [<Review: Christopher A., Touched base on>]> times,
customer satisfaction.
United States
Ohio
Willshire
Touched base on time, incredible state of mind, and helped us move into our new mountain home - which talks miles for an company willing to move us up here. We will call these folks again if we require moving services. Profoundly suggested!
LAST REVIEW
<QuerySet [<Review: Tim W., My wife and I w>]>
5
1
5
Reviewed <QuerySet [<Review: Tim W., My wife and I w>]> times,
customer satisfaction.
United States
Ohio
Wilmington
My wife and I were cheerful we picked Greater Cincinnati Transfer. They spared us cash and were watchful about what they were doing. There's very little more I could ask from a mover so I thought I'd put in a decent word for them.
LAST REVIEW
<QuerySet [<Review: Destiny B., Proficient and >]>
5
1
5
Reviewed <QuerySet [<Review: Destiny B., Proficient and >]> times,
customer satisfaction.
United States
Ohio
Willshire
Proficient and persistent specialists! We would suggest their administrations! David, Jimmy and whatever is left of the folks, are wonderful!
LAST REVIEW
<QuerySet [<Review: Silva M., Two words. The >]>
5
1
4
Reviewed <QuerySet [<Review: Silva M., Two words. The >]> times,
customer satisfaction.
United States
Ohio
Willshire
Two words. The BEST. Proficient, quick, respectful, and did I say FAST!!! Best moving background my spouse and I have ever had (and we have moved a considerable measure). I will never go to another moving company again! LOVE.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Clayton
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Clayton
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Emily S., It's not very g>]>
5
1
4
Reviewed <QuerySet [<Review: Emily S., It's not very g>]> times,
customer satisfaction.
United States
Ohio
Osgood
It's not very great to be valid! I had a superb involvement with these movers. I paid $65/hr for two folks in addition to $85 level rate for the truck. They moved from my second floor loft to another THIRD FLOOR flat in under two hours!! That is incredible! Particularly for just $215! (Furthermore $20 tip for every fellow)
My just counsel would be to send an email affirmation to the client. It's decent to know everything is authoritatively an unavoidable reality to move. Notwithstanding, I will call these folks once more!