LAST REVIEW
<QuerySet [<Review: Adrienne M., Utilized Planes>, <Review: Mark M, I can't even be>]>
5
1
4
Reviewed <QuerySet [<Review: Adrienne M., Utilized Planes>, <Review: Mark M, I can't even be>]> times,
customer satisfaction.
United States
Ohio
West Elkton
I can't even begin to detail the devastation Planes has caused my family during this move. The other reviewer detailed it perfectly. All of our antique, high value furniture has been damaged beyond repair. Missing boxes galore. Our brand new Restoration Hardware bed arrived with a whole in it. Mattress was torn (perhaps b/c it wasn't boxed like it was supposed to be). China cabinet split down the side and leg broken off. Large black handprints all over our furniture. 8 hours late on both packing and loading day. A move that went past midnight both days. Totally incompetent claims department that wants to "repair" our furniture that clearly cannot be repaired. My worst fears with this move have all come true. DO EVERYTHING YOU CAN TO AVOID PLANES!
LAST REVIEW
<QuerySet [<Review: Theresa Freeman, William and his>, <Review: Patrick O., I needed to sha>]>
5
1
3
Reviewed <QuerySet [<Review: Theresa Freeman, William and his>, <Review: Patrick O., I needed to sha>]> times,
customer satisfaction.
United States
Ohio
Wilmington
I needed to share an email I sent to the moving company taking after an endeavor to utilize Kendrick to move my 85-year old grandparents from their townhouse into another loft on Christmas Eve:
Hi,
I needed to compose an email to impart my great dismay to the experience my family had today, Christmas Eve, with Kendrick Moving. My guardians and I orchestrated to have Kendrick move my 85 year-old grandparents from their condominium to another flat. The movers had moved around 80% of the furniture and things into their moving van before endeavoring to move my grandparents bedding and box spring, where they discovered stains from kissing bugs that were on the external defensive front of the case spring. After finding these stains, the movers promptly stopped the employment, said that "we have orders from our manager," and continued to instantly move everything once more into the loft.
While I totally comprehend that kissing bugs are a significant issue, and totally comprehend a moving company's strategy of declining to move furniture when confirmation of blood suckers are discovered, I am constrained to expound on our experience due to the fantastically amateurish nature of the movers.
One of the movers declined to try and converse with my stepfather about the circumstance, getting over him and saying "I don't wanna discuss it. We are moving this stuff back." Additionally, my mom called the moving company line to chat with a supervisor about the issue. The administrator educated my mom that the movers had said they saw live blood suckers. When I asked the movers where the live kissing bugs were so we could see them, they expressed "well, there is a distinction in the middle of old and new blood sucker stains, and these stains are present." No clarification in the matter of how they "knew" this. Moreover, the supervisor my mom reached on the telephone advised her that she would get back to her soon after their discussion, however did the chief never get back to, as well as three separate telephone calls were reached the administrator to make sense of what precisely was going on, and the workplace didn't get our telephone calls. Also, the movers were overhead making various inconsiderate and amateurish remarks while they were moving things once again into the house. On one specific event, my stepfather was endeavoring to reserve inn spot for my grandparents (since we now need to make sense of where they are staying until we find another moving company), one mover was heard saying in clear earshot of the telephone discussion, "ensure you let them know [the hotel] about blood suckers."
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Pleasant Plain
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Miamitown
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Miamitown
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Alan R., Exceptionally e>]>
5
1
5
Reviewed <QuerySet [<Review: Alan R., Exceptionally e>]> times,
customer satisfaction.
United States
Ohio
Maineville
Exceptionally expert and pleasing couldn't have requested anything better. Extraordinary cost low and no shrouded expenses. My furniture is in one piece and looks incredible!
LAST REVIEW
<QuerySet [<Review: Charm K., They arrived ex>]>
5
1
5
Reviewed <QuerySet [<Review: Charm K., They arrived ex>]> times,
customer satisfaction.
United States
Ohio
West Elkton
They arrived expeditiously at 8am and we were moved by Noon. Our furniture and beds were setup as they were at the old house. We will be utilizing them again as we need to move again in a couple of months when our new home is fabricated. Much obliged to you for the fabulous administration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
West Elkton
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Devanand S., These folks wer>]>
5
1
4
Reviewed <QuerySet [<Review: Devanand S., These folks wer>]> times,
customer satisfaction.
United States
Ohio
West Elkton
These folks were marvelous. They appeared on time and did the employment rapidly. I really felt awful as they took care of everything, even my delicate things. I will allude and utilize them once more.
LAST REVIEW
<QuerySet [<Review: Amanda, It was good to >]>
5
1
1
Reviewed <QuerySet [<Review: Amanda, It was good to >]> times,
customer satisfaction.
United States
Ohio
Miamitown
It was good to move out of one house but the move into of house... 3 to 5 they were to deliver, they called at 6pm to inform me that my truck would be to our house by 730pm... no truck. The truck and exhausted workers showed up at 830pm (still with no phone call and since it was on a Saturday, no one to contact)... The movers themselves were polite and apologetic - again not their fault their company over booked them and I tipped them well to make up for a night that kept going...- the company not so much. They gave me $100 off a $1500++ bill to compensate for my 5+ hour late delivery. They didn't care I lost my deposit for my painters that we're scheduled to start that night after the items were moved in, or the deposit for my fish tanks to be set up (not to mention the dead fish I have BECAUSE they had no tanks to set up because they were on the moving truck...)
$100 off, that's it... don't waste your time going around and around with them... it's not worth the frustration.
I gave them many times to compensate for this issue but nothing was done.
LAST REVIEW
<QuerySet [<Review: Christine R., These folks are>]>
5
1
4
Reviewed <QuerySet [<Review: Christine R., These folks are>]> times,
customer satisfaction.
United States
Ohio
West Elkton
These folks are wonderful. Second floor unit to a third floor unit, no stairs and a blustery day,smoothest move however. I figure that basically wholes up their work. You won't turn out badly with them.
LAST REVIEW
<QuerySet [<Review: Linda D., Super quick and>]>
5
1
4
Reviewed <QuerySet [<Review: Linda D., Super quick and>]> times,
customer satisfaction.
United States
Ohio
West Elkton
Super quick and extremely accommodating! Could complete an enormous loft in a convenient matter. Will utilize again for when I move. Much obliged to you!
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Maineville
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Amanda B., These folks wer>]>
5
1
4
Reviewed <QuerySet [<Review: Amanda B., These folks wer>]> times,
customer satisfaction.
United States
Ohio
Wilmington
These folks were awesome! I moved out of my home around 8 months prior, and the Two Men and a truck group were awesome. They came early, and boxed and move all my furniture to their on location storeroom. Each time I expected to recover something from the unit they were willing and accommodating. When I chose to have all my stuff moved out of the unit, everybody was amazingly proficient. I was aided rapidly in getting a move date. The movers called when they were en route and landed on time. Both were to a great degree gracious and proficient. They moved all must stuff in rapidly without harming a thing!
I would profoundly prescribe Two Men and a Truck for your best course of action! I couldn't have been more satisfied with their administration. Costs are incredible as well!
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Ohio
Miamitown
Congratulations of you becoming compliant with arbitration.