Custom Moving Solutions reviews
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Custom Moving Solutions

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Custom Moving Solutions

Our Professional Staff is available to help with your move. From residential houses and apartments to commercial offices, we are ready to assist you every step of the way.

Our Professional Staff is available to help with your move. From residential houses and apartments to commercial offices, we are ready to assist you every step of the way.

Membership(s) & License Info.

MEMBER OF BBB: YES

LICENSE INFO:

US DOT # 2795118

ICC MC # 965836

INSURANCE ON FILE: $750,000

REQUIRED: $750,000

YEAR OF ESTD: 5/1/2015

Hours of Operation

MONDAY-SATURDAY 6:30 AM - 6:30 PM

SUNDAYS 7:00 AM - 5:30 PM

Contact Info

TOLL FREE:

not available

PHONE:

877-992-MOVE (6683)

Address

Custom Moving Solutions 300 Long Shoals Rd, # 11A Arden, NC 28704
Arden, NC 28704
Arden
North Carolina

Payment Options

ALL MAYOR CREDIT CARDS, CASH, PAYPAL AND CERTIFIED CHECKS

60.0% Recommended based on user reviews

Reviews

Reviews

Custom Moving Solutions

08/23/2017

Sadly tons of my furniture was scratched, smashed, and broken. It was a very sad and frustrating experience overall. However I felt the staff was extremely friendly and outgoing. They also reimbursed the majority of damage. I fell for the small estimate I originally received before the move.

Custom Moving Solutions

08/23/2017

Proceed at your own risk people!! Neglected and damaged many of my possession. Also a very shady business

Custom Moving Solutions

07/04/2017

RUN AWAY AS FAST AS YOU CAN!! I AM IN FEAR FOR MY SAFETY AFTER DEALING WITH MIKE. PSYCHO.

Custom Moving Solutions

11/20/2016

Never again!!!
This was my fifth move and by far the worst experience ever!
It started with the little nuisances such as a mover repeatedly resting the towel that he uses to wipe off his sweat on my infant's sheets, and destroying my living room carpet with their shoes which they never took off or covered, to the revelation at 6 pm that what was originally planned and budgeted to be a one day move now has to be done over two days! And why not since I was paying for the extra hours!
On day 2, they broke the box of my guest bed. I went to Home Depot, bought a wooden board and nailed it to the side to prop the bed since my mother was flying in the following day! While I was busy fixing the bed, they repeatedly scratched my door trying to rush the washer and dryer through! I was promised by Chris- the charlotte manager- over the phone that the bed will be replaced or it's value reimbursed.
The next day I found 12 screws and 4 legs tucked in a night stand's drawer of another bedroom and I had to finish assembling the bed!
Three days later and after multiple pleas I was getting no where! I threatened legal action and I received a condescending e-mail from Mike Kuckens-the owner- telling me that I signed a bill of landing saying that everything was in good condition, even though I have been on the phone all day discussing the bed situation with Chris the manager! He told me that he will send me a check for $60! The bed's value is $1800! He also forwarded me his lawyer's e-mail and demanded that I don't contact him again!

Horrible company and horrible owner! Proceed at your own risk!

Custom Moving Solutions

10/22/2016

We had an incredible experience with Mike and his team. We moved to Portland, OR from the Charlotte area and it we couldn't have asked for better results. They were less expensive than the competitors which gave me pause at first, but man they exceeded my expectations. I'd highly recommend them. They were extremely organized, uniformed and went above and beyond. Can't say enough.

Custom Moving Solutions

06/19/2016

The glass was broken in pretty much each and every photo outline, broken lights, broken end tables, broken TV, two broken bookshelves, broken love seat - which is the most costly thing I claim. I will not recommend this company!!

Custom Moving Solutions

02/17/2016

I had a vast lounge chair which was extremely hard to cut down two flights of stairs! what's more, they could. Exceptionally noteworthy. Stunning. I never compose surveys yet this one was certainly justified, despite all the trouble. They made my life so much less demanding. Exceptionally recommended!!!!!!!! This is your prime choice. Trust me.

Custom Moving Solutions

01/28/2016

Our real estate broker exceptionally prescribed Custom Moving Solutions fter we let them know around two different organizations we got cites from, yet simply didn't feel right about. These folks were steady experts and went well beyond - notwithstanding driving by the new house before they ceased into quote to perceive how they could best serve us. Their quote was underneath the others and after it was all said and done was much less expensive than expected. These were the most focused pack of folks they NEVER enjoyed a reprieve. They do anything from pressing it all to moving it all in or whatever you need. Another cool thing - they will take things you need to give and do it for you for! They work with a couple distinctive associations veterans being one of them. Took all the anxiety of moving ceaselessly.

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Did you know?

Did You Know

Question The number one hit on the Billboard chart in 1976 was quite controversial for the trucking industry. "Convoy," is a song about a group of reckless truck drivers bent on evading laws such as toll booths and speed traps. The song went on to inspire the film "Convoy", featuring defiant Kris Kristofferson screaming "piss on your law!" After the film's release, thousands of independent truck drivers went on strike. The participated in violent protests during the 1979 energy crisis. However, similar strikes had occurred during the 1973 energy crisis.

Question The Department of Transportation (DOT) is the most common government agency that is devoted to transportation in the United States. The DOT is the largest United States agency with the sole purpose of overseeing interstate travel. The U.S., Canadian provinces, and many other local agencies have a similar organization in place. This way they can provide enforcement through DOT officers within their respective jurisdictions.

Question A relatable reality t.v. show to the industry is the show Ice Road Truckers, which premiered season 3 on the History Channel in 2009. The show documents the lives of truck drivers working the scary Dalton Highway in Alaska. Following drivers as they compete to see which one of them can haul the most loads before the end of the season. It'll grab you with its mechanical problems that so many have experienced and as you watch them avoid the pitfalls of dangerous and icy roads!

Question DOT officers of each state are generally in charge of the enforcement of the Hours of Service (HOS). These are sometimes checked when CMVs pass through weigh stations. Drivers found to be in violation of the HOS can be forced to stop driving for a certain period of time. This, in turn, may negatively affect the motor carrier's safety rating. Requests to change the HOS are a source of debate. Unfortunately, many surveys indicate drivers routinely get away with violating the HOS. Such facts have started yet another debate on whether motor carriers should be required to us EOBRs in their vehicles. Relying on paper-based log books does not always seem to enforce the HOS law put in place for the safety of everyone.

Question The basics of all trucks are not difficult, as they share common construction. They are generally made of chassis, a cab, an area for placing cargo or equipment, axles, suspension, road wheels, and engine and a drive train. Pneumatic, hydraulic, water, and electrical systems may also be present. Many also tow one or more trailers or semi-trailers, which also vary in multiple ways but are similar as well.

Question The Federal Motor Carrier Safety Administration (FMCSA) issues Hours of Service regulations. At the same time, they govern the working hours of anyone operating a commercial motor vehicle (CMV) in the United States. Such regulations apply to truck drivers, commercial and city bus drivers, and school bus drivers who operate CMVs. With these rules in place, the number of daily and weekly hours spent driving and working is limited. The FMCSA regulates the minimum amount of time drivers must spend resting between driving shifts. In regards to intrastate commerce, the respective state's regulations apply.

Did You Know

Question "Six Day on the Road" was a trucker hit released in 1963 by country music singer Dave Dudley. Bill Malone is an author as well as a music historian. He notes the song "effectively captured both the boredom and the excitement, as well as the swaggering masculinity that often accompanied long distance trucking."

Question According to the U.S. Census Bureau, 40 million United States citizens have moved annually over the last decade. Of those people who have moved in the United States, 84.5% of them have moved within their own state, 12.5% have moved to another state, and 2.3% have moved to another country.

Question In the United States, a commercial driver's license is required to drive any type of commercial vehicle weighing 26,001 lb (11,794 kg) or more. In 2006 the US trucking industry employed 1.8 million drivers of heavy trucks.

Question During the latter part of the 20th century, we saw a decline of the trucking culture. Coinciding with this decline was a decline of the image of truck drivers, as they became negatively stigmatized. As a result of such negativity, it makes sense that truck drivers were frequently portrayed as the "bad guy(s)" in movies.

Question The United States' Interstate Highway System is full of bypasses and loops with the designation of a three-digit number. Usually beginning with an even digit, it is important to note that this pattern is highly inconsistent. For example, in Des Moines, Iowa the genuine bypass is the main route. More specifically, it is Interstate 35 and Interstate 80, with the loop into downtown Des Moines being Interstate 235. As it is illustrated in this example, they do not always consistently begin with an even number. However, the 'correct' designation is exemplified in Omaha, Nebraska. In Omaha, Interstate 480 traverses the downtown area, which is bypassed by Interstate 80, Interstate 680, and Interstate 95. Interstate 95 then in turn goes through Philadelphia, Pennsylvania. Furthermore, Interstate 295 is the bypass around Philadelphia, which leads into New Jersey. Although this can all be rather confusing, it is most important to understand the Interstate Highway System and the role bypasses play.

Question A relatable reality t.v. show to the industry is the show Ice Road Truckers, which premiered season 3 on the History Channel in 2009. The show documents the lives of truck drivers working the scary Dalton Highway in Alaska. Following drivers as they compete to see which one of them can haul the most loads before the end of the season. It'll grab you with its mechanical problems that so many have experienced and as you watch them avoid the pitfalls of dangerous and icy roads!

Question

In the United States, commercial truck classification is fixed by each vehicle's gross vehicle weight rating (GVWR). There are 8 commercial truck classes, ranging between 1 and 8. Trucks are also classified in a more broad way by the DOT's Federal Highway Administration (FHWA). The FHWA groups them together, determining classes 1-3 as light duty, 4-6 as medium duty, and 7-8 as heavy duty. The United States Environmental Protection Agency has its own separate system of emission classifications for commercial trucks. Similarly, the United States Census Bureau had assigned classifications of its own in its now-discontinued Vehicle Inventory and Use Survey (TIUS, formerly known as the Truck Inventory and Use Survey).

Question Public transportation is vital to a large part of society and is in dire need of work and attention. In 2010, the DOT awarded $742.5 million in funds from the American Recovery and Reinvestment Act to 11 transit projects. The awardees specifically focused light rail projects. One includes both a commuter rail extension and a subway project in New York City. The public transportation New York City has to offer is in need of some TLC. Another is working on a rapid bus transit system in Springfield, Oregon. The funds also subsidize a heavy rail project in northern Virginia. This finally completes the Washington Metropolitan Area Transit Authority's Metro Silver Line, connecting to Washington, D.C., and the Washington Dulles International Airport. This is important because the DOT has previously agreed to subsidize the Silver Line construction to Reston, Virginia.

Question The definition of business logistics can be difficult to understand. Logistics can be simply put as a means of management that plans, implements, and controls the efficiency of the business. The notion of business logistics incorporates all sectors of the industry. It is used as a means to manage the fruition of project life cycles, supply chains, and resultant efficiency.

Question The Dwight D. Eisenhower National System of Interstate and Defense Highways is most commonly known as the Interstate Highway System, Interstate Freeway System, Interstate System, or simply the Interstate. It is a network of controlled-access highways that forms a part of the National Highway System of the United States. Named after President Dwight D. Eisenhower, who endorsed its formation, the idea was to have portable moving and storage. Construction was authorized by the Federal-Aid Highway Act of 1956. The original portion was completed 35 years later, although some urban routes were canceled and never built. The network has since been extended and, as of 2013, it had a total length of 47,856 miles (77,017 km), making it the world's second longest after China's. As of 2013, about one-quarter of all vehicle miles driven in the country use the Interstate system. In 2006, the cost of construction had been estimated at about $425 billion (equivalent to $511 billion in 2015).

Question The main purpose of the HOS regulation is to prevent accidents due to driver fatigue. To do this, the number of driving hours per day, as well as the number of driving hours per week, have been limited. Another measure to prevent fatigue is to keep drivers on a 21 to 24-hour schedule in order to maintain a natural sleep/wake cycle. Drivers must take a daily minimum period of rest and are allowed longer "weekend" rest periods. This is in hopes to combat cumulative fatigue effects that accrue on a weekly basis.

Question

A circumferential route refers to a public transportation system that follows the route in the shape of a circle. Over time a nickname developed in the European Union, calling transportation networks such as these a "ring road". This is no surprise as Europe has several famous "ring roads" such as the Berliner Ring, the Brussels Ring, the Amsterdam Ring, the Boulevard Périphérique around Paris and the Leeds Inner and Outer ring roads. Other countries adopted the term as well which in turn made the name go international. Australia's Melbourne's Western Ring Road and India's Hyderabad's Outer Ring Road both adopted the name. However in Canada, the term is most commonly used, with "orbital" used to a much lesser extent.
 
On the contrary, the United States calls many "ring roads" as belt-lines, beltways, or loops instead. For example, the Capital Beltway around Washington, D.C. Some ring roads use terminology such as "Inner Loop" and "Outer Loop". This is, of course, for the sake of directional sense, since compass directions cannot be determined around the entire loop.

Question Released in 1998, the film Black Dog featured Patrick Swayze as a truck driver who made it out of prison. However, his life of crime continued, as he was manipulated into the transportation of illegal guns. Writer Scott Doviak has described the movie as a "high-octane riff on White Line Fever" as well as "a throwback to the trucker movies of the 70s".

Question The most basic purpose of a trailer jack is to lift the trailer to a height that allows the trailer to hitch or unhitch to and from the towing vehicle. Trailer jacks may also be used for the leveling of the trailer during storage. To list a few common types of trailer jacks are A-frame jacks, swivel jacks, and drop-leg jacks. Other trailers, such as horse trailers, have a built-in jack at the tongue for this purpose.

Question In order to load or unload bots and other cargo to and from a trailer, trailer winches are designed for this purpose. They consist of a ratchet mechanism and cable. The handle on the ratchet mechanism is then turned to tighten or loosen the tension on the winch cable. Trailer winches vary, some are manual while others are motorized. Trailer winches are most typically found on the front of the trailer by towing an A-frame.

Question The industry intends to both consumers as well as moving companies, this is why there are Ministers of Transportation in the industry. They are there to set and maintain laws and regulations in place to create a safer environment. It offers its members professional service training and states the time that movers have been in existence. It also provides them with federal government representation and statistical industry reporting. Additionally, there are arbitration services for lost or damaged claims, publications, public relations, and annual tariff updates and awards. This site includes articles as well that give some direction, a quarterly data summary, and industry trends.

Question Light trucks are classified this way because they are car-sized, yet in the U.S. they can be no more than 6,300 kg (13,900 lb). These are used by not only used by individuals but also businesses as well. In the UK they may not weigh more than 3,500 kg (7,700 lb) and are authorized to drive with a driving license for cars. Pickup trucks, popular in North America, are most seen in North America and some regions of Latin America, Asia, and Africa. Although Europe doesn't seem to follow this trend, where the size of the commercial vehicle is most often made as vans.

Question Known as a truck in the U.S., Canada, Australia, New Zealand, Puerto Rico, it is essentially a motor vehicle designed to transport cargo. Otherwise known as a lorry in the United Kingdom, Ireland, South Africa, and Indian Subcontinent. Trucks vary not only in their types, but also in size, power, and configuration, the smallest being mechanically like an automobile. Commercial trucks may be very large and powerful, configured to mount specialized equipment. These are necessary in the case of fire trucks, concrete mixers, and suction excavators etc.