Custom Moving Solutions reviews
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Custom Moving Solutions

Custom Moving Solutions company logo

Custom Moving Solutions

Our Professional Staff is available to help with your move. From residential houses and apartments to commercial offices, we are ready to assist you every step of the way.

Our Professional Staff is available to help with your move. From residential houses and apartments to commercial offices, we are ready to assist you every step of the way.

Membership(s) & License Info.

MEMBER OF BBB: YES

LICENSE INFO:

US DOT # 2795118

ICC MC # 965836

INSURANCE ON FILE: $750,000

REQUIRED: $750,000

YEAR OF ESTD: 5/1/2015

Hours of Operation

MONDAY-SATURDAY 6:30 AM - 6:30 PM

SUNDAYS 7:00 AM - 5:30 PM

Contact Info

TOLL FREE:

not available

PHONE:

877-992-MOVE (6683)

Address

Custom Moving Solutions 300 Long Shoals Rd, # 11A Arden, NC 28704
Arden, NC 28704
Arden
North Carolina

Payment Options

ALL MAYOR CREDIT CARDS, CASH, PAYPAL AND CERTIFIED CHECKS

60.0% Recommended based on user reviews

Reviews

Reviews

Custom Moving Solutions

08/23/2017

Sadly tons of my furniture was scratched, smashed, and broken. It was a very sad and frustrating experience overall. However I felt the staff was extremely friendly and outgoing. They also reimbursed the majority of damage. I fell for the small estimate I originally received before the move.

Custom Moving Solutions

08/23/2017

Proceed at your own risk people!! Neglected and damaged many of my possession. Also a very shady business

Custom Moving Solutions

07/04/2017

RUN AWAY AS FAST AS YOU CAN!! I AM IN FEAR FOR MY SAFETY AFTER DEALING WITH MIKE. PSYCHO.

Custom Moving Solutions

11/20/2016

Never again!!!
This was my fifth move and by far the worst experience ever!
It started with the little nuisances such as a mover repeatedly resting the towel that he uses to wipe off his sweat on my infant's sheets, and destroying my living room carpet with their shoes which they never took off or covered, to the revelation at 6 pm that what was originally planned and budgeted to be a one day move now has to be done over two days! And why not since I was paying for the extra hours!
On day 2, they broke the box of my guest bed. I went to Home Depot, bought a wooden board and nailed it to the side to prop the bed since my mother was flying in the following day! While I was busy fixing the bed, they repeatedly scratched my door trying to rush the washer and dryer through! I was promised by Chris- the charlotte manager- over the phone that the bed will be replaced or it's value reimbursed.
The next day I found 12 screws and 4 legs tucked in a night stand's drawer of another bedroom and I had to finish assembling the bed!
Three days later and after multiple pleas I was getting no where! I threatened legal action and I received a condescending e-mail from Mike Kuckens-the owner- telling me that I signed a bill of landing saying that everything was in good condition, even though I have been on the phone all day discussing the bed situation with Chris the manager! He told me that he will send me a check for $60! The bed's value is $1800! He also forwarded me his lawyer's e-mail and demanded that I don't contact him again!

Horrible company and horrible owner! Proceed at your own risk!

Custom Moving Solutions

10/22/2016

We had an incredible experience with Mike and his team. We moved to Portland, OR from the Charlotte area and it we couldn't have asked for better results. They were less expensive than the competitors which gave me pause at first, but man they exceeded my expectations. I'd highly recommend them. They were extremely organized, uniformed and went above and beyond. Can't say enough.

Custom Moving Solutions

06/19/2016

The glass was broken in pretty much each and every photo outline, broken lights, broken end tables, broken TV, two broken bookshelves, broken love seat - which is the most costly thing I claim. I will not recommend this company!!

Custom Moving Solutions

02/17/2016

I had a vast lounge chair which was extremely hard to cut down two flights of stairs! what's more, they could. Exceptionally noteworthy. Stunning. I never compose surveys yet this one was certainly justified, despite all the trouble. They made my life so much less demanding. Exceptionally recommended!!!!!!!! This is your prime choice. Trust me.

Custom Moving Solutions

01/28/2016

Our real estate broker exceptionally prescribed Custom Moving Solutions fter we let them know around two different organizations we got cites from, yet simply didn't feel right about. These folks were steady experts and went well beyond - notwithstanding driving by the new house before they ceased into quote to perceive how they could best serve us. Their quote was underneath the others and after it was all said and done was much less expensive than expected. These were the most focused pack of folks they NEVER enjoyed a reprieve. They do anything from pressing it all to moving it all in or whatever you need. Another cool thing - they will take things you need to give and do it for you for! They work with a couple distinctive associations veterans being one of them. Took all the anxiety of moving ceaselessly.

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Did you know?

Did You Know

Question Alongside the many different trailers provided are motorcycle trailers. They are designed to haul motorcycles behind an automobile or truck. Depending on size and capability, some trailer may be able to carry several motorcycles or perhaps just one. They specifically designed this trailer to meet the needs of motorcyclists. They carry motorcycles, have ramps, and include tie-downs. There may be a utility trailer adapted permanently or occasionally to haul one or more motorcycles.

Question Beginning the the early 20th century, the 1920's saw several major advancements. There was improvement in rural roads which was significant for the time. The diesel engine, which are 25-40% more efficient than gas engines were also a major breakthrough. We also saw the standardization of truck and trailer sizes along with fifth wheel coupling systems. Additionally power assisted brakes and steering developed. By 1933, all states had some form of varying truck weight regulation.

Question With the partial deregulation of the trucking industry in 1980 by the Motor Carrier Act, trucking companies increased. The workforce was drastically de-unionized. As a result, drivers received a lower pay overall. Losing its spotlight in the popular culture, trucking had become less intimate as some unspoken competition broke out. However, the deregulation only increased the competition and productivity with the trucking industry as a whole. This was beneficial to the America consumer by reducing costs. In 1982 the Surface Transportation Assistance Act established a federal minimum truck weight limits. Thus, trucks were finally standardized truck size and weight limits across the country. This was also put in to place so that across country traffic on the Interstate Highways resolved the issue of the 'barrier states'.

Question According to the U.S. Census Bureau, 40 million United States citizens have moved annually over the last decade. Of those people who have moved in the United States, 84.5% of them have moved within their own state, 12.5% have moved to another state, and 2.3% have moved to another country.

Question The United States' Interstate Highway System is full of bypasses and loops with the designation of a three-digit number. Usually beginning with an even digit, it is important to note that this pattern is highly inconsistent. For example, in Des Moines, Iowa the genuine bypass is the main route. More specifically, it is Interstate 35 and Interstate 80, with the loop into downtown Des Moines being Interstate 235. As it is illustrated in this example, they do not always consistently begin with an even number. However, the 'correct' designation is exemplified in Omaha, Nebraska. In Omaha, Interstate 480 traverses the downtown area, which is bypassed by Interstate 80, Interstate 680, and Interstate 95. Interstate 95 then in turn goes through Philadelphia, Pennsylvania. Furthermore, Interstate 295 is the bypass around Philadelphia, which leads into New Jersey. Although this can all be rather confusing, it is most important to understand the Interstate Highway System and the role bypasses play.

Question Moving companies that operate within the borders of a particular state are usually regulated by the state DOT. Sometimes the public utility commission in that state will take care of it. This only applies to some of the U.S. states such as in California (California Public Utilities Commission) or Texas (Texas Department of Motor Vehicles. However, no matter what state you are in it is always best to make sure you are compliant with that state

Did You Know

Question Receiving nation attention during the 1960's and 70's, songs and movies about truck driving were major hits. Finding solidarity, truck drivers participated in widespread strikes. Truck drivers from all over opposed the rising cost of fuel. Not to mention this is during the energy crises of 1873 and 1979. In 1980 the Motor Carrier Act drastically deregulated the trucking industry. Since then trucking has come to dominate the freight industry in the latter part of the 20th century. This coincided with what are now known as 'big-box' stores such as Target or Wal-Mart.

Question

The trucking industry has made a large historical impact since the early 20th century. It has affected the U.S. both politically as well as economically since the notion has begun. Previous to the invention of automobiles, most freight was moved by train or horse-drawn carriage. Trucks were first exclusively used by the military during World War I.
 
After the war, construction of paved roads increased. As a result, trucking began to achieve significant popularity by the 1930's. Soon after trucking became subject to various government regulation, such as the hours of service. During the later 1950's and 1960's, trucking accelerated due to the construction of the Interstate Highway System. The Interstate Highway System is an extensive network of freeways linking major cities cross country.

Question In many countries, driving a truck requires a special driving license. The requirements and limitations vary with each different jurisdiction.

Question The public idea of the trucking industry in the United States popular culture has gone through many transformations. However, images of the masculine side of trucking are a common theme throughout time. The 1940's first made truckers popular, with their songs and movies about truck drivers. Then in the 1950's they were depicted as heroes of the road, living a life of freedom on the open road. Trucking culture peaked in the 1970's as they were glorified as modern days cowboys, outlaws, and rebels. Since then the portrayal has come with a more negative connotation as we see in the 1990's. Unfortunately, the depiction of truck drivers went from such a positive depiction to that of troubled serial killers.

Question Another film released in 1975, White Line Fever, also involved truck drivers. It tells the story of a Vietnam War veteran who returns home to take over his father's trucking business. But, he soon finds that corrupt shippers are trying to force him to carry illegal contraband. While endorsing another negative connotation towards the trucking industry, it does portray truck drivers with a certain wanderlust.

Question In 1978 Sylvester Stallone starred in the film "F.I.S.T.". The story is loosely based on the 'Teamsters Union'. This union is a labor union which includes truck drivers as well as its then president, Jimmy Hoffa.

Question A business route (occasionally city route) in the United States and Canada is a short special route connected to a parent numbered highway at its beginning, then routed through the central business district of a nearby city or town, and finally reconnecting with the same parent numbered highway again at its end.

Question “Writer-director James Mottern said he was influenced by nuanced, beloved movies of the 1970s such as "The Last Detail" and "Five Easy Pieces." Mottern said his female trucker character began with a woman he saw at a Southern California truck stop — a "beautiful woman, bleach blonde ... skin tanned to leather walked like a Teamster, blue eyes.” - Paul Brownfield

Question

In 1938, the now-eliminated Interstate Commerce Commission (ICC) enforced the first Hours of Service (HOS) rules. Drivers became limited to 12 hours of work within a 15-hour period. At this time, work included loading, unloading, driving, handling freight, preparing reports, preparing vehicles for service, or performing any other duty in relation to the transportation of passengers or property.
 
The ICC intended for the 3-hour difference between 12 hours of work and 15 hours on-duty to be used for meals and rest breaks. This meant that the weekly max was limited to 60 hours over 7 days (non-daily drivers), or 70 hours over 8 days (daily drivers). With these rules in place, it allowed 12 hours of work within a 15-hour period, 9 hours of rest, with 3 hours for breaks within a 24-hour day.

Question A properly fitted close-coupled trailer is fitted with a rigid tow bar. It then projects from its front and hooks onto a hook on the tractor. It is important to not that it does not pivot as a draw bar does.

Question

The FMCSA has established rules to maintain and regulate the safety of the trucking industry. According to FMCSA rules, driving a goods-carrying CMV more than 11 hours or to drive after having been on duty for 14 hours, is illegal. Due to such heavy driving, they need a break to complete other tasks such as loading and unloading cargo, stopping for gas and other required vehicle inspections, as well as non-working duties such as meal and rest breaks. The 3-hour difference between the 11-hour driving limit and 14 hour on-duty limit gives drivers time to take care of such duties. In addition, after completing an 11 to 14 hour on duty period, the driver much be allowed 10 hours off-duty.

Question

The concept of a bypass is a simple one. It is a road or highway that purposely avoids or "bypasses" a built-up area, town, or village. Bypasses were created with the intent to let through traffic flow without having to get stuck in local traffic. In general they are supposed to reduce congestion in a built-up area. By doing so, road safety will greatly improve.
 
A bypass designated for trucks traveling a long distance, either commercial or otherwise, is called a truck route.

Question In 1984 the animated TV series The Transformers told the story of a group of extraterrestrial humanoid robots. However, it just so happens that they disguise themselves as automobiles. Their leader of the Autobots clan, Optimus Prime, is depicted as an awesome semi-truck.

Question

The rise of technological development gave rise to the modern trucking industry. There a few factors supporting this spike in the industry such as the advent of the gas-powered internal combustion engine. Improvement in transmissions is yet another source, just like the move away from chain drives to gear drives. And of course the development of the tractor/semi-trailer combination.
 
The first state weight limits for trucks were determined and put in place in 1913. Only four states limited truck weights, from a low of 18,000 pounds (8,200 kg) in Maine to a high of 28,000 pounds (13,000 kg) in Massachusetts. The intention of these laws was to protect the earth and gravel-surfaced roads. In this case, particular damages due to the iron and solid rubber wheels of early trucks. By 1914 there were almost 100,000 trucks on America's roads. As a result of solid tires, poor rural roads, and a maximum speed of 15 miles per hour (24km/h) continued to limit the use of these trucks to mostly urban areas.

Question The most basic purpose of a trailer jack is to lift the trailer to a height that allows the trailer to hitch or unhitch to and from the towing vehicle. Trailer jacks may also be used for the leveling of the trailer during storage. To list a few common types of trailer jacks are A-frame jacks, swivel jacks, and drop-leg jacks. Other trailers, such as horse trailers, have a built-in jack at the tongue for this purpose.

Question In order to load or unload bots and other cargo to and from a trailer, trailer winches are designed for this purpose. They consist of a ratchet mechanism and cable. The handle on the ratchet mechanism is then turned to tighten or loosen the tension on the winch cable. Trailer winches vary, some are manual while others are motorized. Trailer winches are most typically found on the front of the trailer by towing an A-frame.

Question In today's popular culture, recreational vehicles struggle to find their own niche. Travel trailers or mobile home with limited living facilities, or where people can camp or stay have been referred to as trailers. Previously, many would refer to such vehicles as towable trailers.