North Country Moving & Storage

Amy P

Feb. 23, 2022, 12:40 a.m.

This company has not moved my household goods yet, but has been more than willing to work with me on dates that I needed. Originally, I was told I would need two days for pack-out and moving. My employer did not like that and it put my job at risk. I called North Country, and they were able to get two extra men on the truck and get me packed and moved in one day. I am very impressed with their customer service and hope that their movers take the same care with my possessions. Thank you, North Country!

army family

Feb. 23, 2022, 12:41 a.m.

This was the organization assigned to handle my spouse's PCS move from FT Drum to FT Benning. On the primary day, the organization just sent one individual to pack up our family products. This individual happened to be wearing a leg prop and experienced issues moving. My spouse end up doing the greater part of the difficult work. On the second day, the movers that showed up were far more terrible. They demanded recording the majority of our things as being harmed, including a fresh out of the box new plasma that didn't have to such an extent as a unique finger impression on it. At the point when requested that demonstrat to us this "scratch", he was not able, yet at the same time demanded denoting the TV as harmed. He conceded this was "the way our organization does things". Despite the fact that they had been already educated that we had a plasma TV, which requires an special container to ship it in, there was no box prepared. It took a couple of hours for some person to convey it to our home. We had accepted they could deal with the occupation with insignificant supervision, yet we weren't right. They were ready to leave, despite the fact that few things were all the while sitting out on display. There is a tear, cigarette opening on our new couch. We knew they had taken regular smoke breaks, yet at the end of the day, had expected that they would know not to smoke while taking care of furniture. There were different scratches and gouges on our other furniture, yet I realize that is inescapable with moving. Cigarette blazes ought not be an issue. It was to a great degree hard to find our things when we began unloading. In a box checked "covers" there would be dishes. The TV remote was in a box of garments. You get the picture. So now we start the procedure of attempting to get repaid for the harm to our couch, and ideally inducing the DOD to locate another organization in Watertown NY to handle military moves. Once a few organizations get a military contract, they couldn't think less about doing quality work, just about getting paid. I would prefer even not to know the amount they got paid by the Army for their bad work.