Eli Levy
Feb. 23, 2022, 12:39 a.m.
Andrew, David, and Brain were a brilliant team, they moved us to Brooklyn. They worked hard from the moment they got off the truck, and I don't have any questions about their working attitude. They moved rapidly and the greater part of our furniture arrived safe and as it had been before we moved. Unquestionably will move with Amazon Relocation once more.
Jessica F.
Feb. 23, 2022, 12:40 a.m.
I will honestly share my experience. I hired Amazon Relocation for my move from NJ to CA. To begin with, I need to say that Jennifer is awesome. This was the first time I moved by myself and I was so nervous and overwhelmed. Jennifer made me feel calm and helped me through the process. She even gave me tips on what to do and what to search for in the event that I chose to run with another company. All things considered, the customer service with this company is the thing that won me over. Something that I didn't care for was that my stuff was eventually delivered by a third-party Amazon contracted and these individuals did not make my experience great. When the time had come to get my things, they (the third party movers, NOT Amazon) did not answer my calls and were very late in delivering my belongings. I wound up calling the people at Amazon to let them know about my experience. They didn't know this was going on and were exceptionally sympathetic an accommodating in helping me reach the third party and making sense of what happened. Despite the fact that the last part of my experience wasn't awesome, I think Amazon took care of it well and I WOULD use them again for future moves. Their awesome customer service and reasonable cost is good.
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