Rogers Service Group reviews
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Rogers Service Group

Rogers Service Group company logo

Rogers Service Group

or over 50 years, ROGERS Service Group (formerly known as ROGERS Trucking Co., Inc.), an agent for United Van Lines, has been providing relocation services to the residents of Broome County and the surrounding communities. Founded in 1947, ROGERS Service Group has become an integral part in the way many local area companies and households move across town and across the country. What was once a company run from a small warehouse with three trucks and two employees has expanded to a multiple warehouse organization with over 200 pieces of moving equipment and over 300,000 square feet of storage facilities with the capability to handle everything from delicate electronic machinery and special commodities to pharmaceuticals and consumer goods.

or over 50 years, ROGERS Service Group (formerly known as ROGERS Trucking Co., Inc.), an agent for United Van Lines, has been providing relocation services to the residents of Broome County and the surrounding communities. Founded in 1947, ROGERS Service Group has become an integral part in the way many local area companies and households move across town and across the country. What was once a company run from a small warehouse with three trucks and two employees has expanded to a multiple warehouse organization with over 200 pieces of moving equipment and over 300,000 square feet of storage facilities with the capability to handle everything from delicate electronic machinery and special commodities to pharmaceuticals and consumer goods.

Membership(s) & License Info.

MEMBER OF BBB: YES

LICENSE INFO:

US DOT # 15059

ICC MC # 965836

INSURANCE ON FILE: $750,000

REQUIRED: $750,000

YEAR OF ESTD: 5/1/2015

Hours of Operation

MONDAY-SATURDAY 6:30 AM - 6:30 PM

SUNDAYS 7:00 AM - 5:30 PM

Contact Info

TOLL FREE:

(800) 444-7885

PHONE:

(607) 797-7333

Address

Rogers Service Group 245 Clinton St Binghamton, NY 13905
Binghamton, NY 13905
Binghamton
New York

Payment Options

ALL MAYOR CREDIT CARDS, CASH, PAYPAL AND CERTIFIED CHECKS

60.0% Recommended based on user reviews

Reviews

Reviews

Rogers Service Group

06/11/2016

The people at Roger's are very friendly, but they're totally disorganized. I had some items in storage there for about ten years. Over that time, I added a few more things every few years. About a month ago I took it all out and found that they had no records for more than half of my stuff (there were inventory stickers on everything, but no inventory sheets for most of it) and that several items had been lost. I called the warehouse supervisor and left a message, but he never returned my call.

Rogers Service Group

06/10/2016

Absolutely amateurish and

unpracticed. Part of strain between these folks - surely not acting as a group. Move wound up taking twice the length expected and all my expansive wooden furniture touched base with various dings and marks. No endeavor by the workplace to correct my grumblings even after different calls. Shocking client administration.

Yes Surprise!

Rogers Service Group

06/10/2016

To the extent booking and the real moving administrations, the folks were incredible and everything was done rapidly and professionally. Would I utilize them once more? Yes.

Rogers Service Group

02/12/2016

The movers were wonderful, very helpful, knowledgeable, and friendly. Good move.

Rogers Service Group

01/27/2016

Working with the Rogers Service Group was most likely one of my most terrible experiences ever. On moving day the truck was late, the director was inconsiderate and stalked off to talk with his supervisor for over one hour while I was put on hold, they were not well prepared as far as trolleys or other moving gear, they declined to secure my furniture - each piece was damaged and they declined to give any help with the insurance claim. On the off chance that I had used an alternate service I expect the entire procedure would have been a great deal less distressing and my nearly fresh out of the box new furniture would at present look better as opposed to the scratches, marks, blasts and repairs I now have. I would never hire this company - look for someone more professional.

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Did you know?

Did You Know

Question In 1895 Karl Benz designed and built the first truck in history by using the internal combustion engine. Later that year some of Benz's trucks gave into modernization and went on to become the first bus by the Netphener. This would be the first motor bus company in history. Hardly a year later, in 1986, another internal combustion engine truck was built by a man named Gottlieb Daimler. As people began to catch on, other companies, such as Peugeot, Renault, and Bussing, also built their own versions. In 1899, the first truck in the United States was built by Autocar and was available with two optional horsepower motors, 5 or 8.

Question “Country music scholar Bill Malone has gone so far as to say that trucking songs account for the largest component of work songs in the country music catalog. For a style of music that has, since its commercial inception in the 1920s, drawn attention to the coal man, the steel drivin’ man, the railroad worker, and the cowboy, this certainly speaks volumes about the cultural attraction of the trucker in the American popular consciousness.” — Shane Hamilton

Question A moving scam is a scam by a moving company in which the company provides an estimate, loads the goods, then states a much higher price to deliver the goods, effectively holding the goods as lien but does this without do a change of order or revised estimate.

Question

Compliance, Safety, and Accountability (CSA) are fundamental to the FMCSA's compliance program. The purpose of the CSA program is to oversee and focus on motor carriers' safety performance. To enforce such safety regulations, the CSA conducts roadside inspections and crash investigations. The program issues violations when instances of noncompliance with CSA safety regulations are exposed.
 
Unfortunately, the CSA's number of safety investigation teams and state law enforcement partners are rather small in comparison to the millions of CMV companies and commercial driver license (CDL) holders. A key factor in the CSA program is known as the Safety Measurement System (SMS). This system relies on data analysis to identify unsafe companies to arrange them for safety interventions. SMS is incredibly helpful to CSA in finding and holding companies accountable for safety performance.  

Question

The term 'trailer' is commonly used interchangeably with that of a travel trailer or mobile home. There are varieties of trailers and manufactures housing designed for human habitation. Such origins can be found historically with utility trailers built in a similar fashion to horse-drawn wagons. A trailer park is an area where mobile homes are designated for people to live in.
 
In the United States, trailers ranging in size from single-axle dollies to 6-axle, 13 ft 6 in (4,115 mm) high, 53 ft (16,154 mm) in long semi-trailers is common. Although, when towed as part of a tractor-trailer or "18-wheeler", carries a large percentage of the freight. Specifically, the freight that travels over land in North America.

Question In today's society, there are rules and regulations everywhere you go, the same goes for commercial vehicles. The federal government has strict regulations that must be met, such as how many hours a driver may be on the clock. For example, 11 hours driving /14 hours on-duty followed by 10 hours off, with a max of 70 hours/8 days or 60 hours/7 days. They can also set rules deciding how much rest and sleep time is required, however, these are only a couple of regulations set. Any violations are often subject to harsh penalties. In some cases, there are instruments to track each driver's hours, which are becoming more necessary.

Did You Know

Question In 1895 Karl Benz designed and built the first truck in history by using the internal combustion engine. Later that year some of Benz's trucks gave into modernization and went on to become the first bus by the Netphener. This would be the first motor bus company in history. Hardly a year later, in 1986, another internal combustion engine truck was built by a man named Gottlieb Daimler. As people began to catch on, other companies, such as Peugeot, Renault, and Bussing, also built their own versions. In 1899, the first truck in the United States was built by Autocar and was available with two optional horsepower motors, 5 or 8.

Question A commercial driver's license (CDL) is a driver's license required to operate large or heavy vehicles.

Question Beginning the the early 20th century, the 1920's saw several major advancements. There was improvement in rural roads which was significant for the time. The diesel engine, which are 25-40% more efficient than gas engines were also a major breakthrough. We also saw the standardization of truck and trailer sizes along with fifth wheel coupling systems. Additionally power assisted brakes and steering developed. By 1933, all states had some form of varying truck weight regulation.

Question “The association of truckers with cowboys and related myths was perhaps most obvious during the urban-cowboy craze of the late 1970s, a period that saw middle-class urbanites wearing cowboy clothing and patronizing simulated cowboy nightclubs. During this time, at least four truck driver movies appeared, CB radio became popular, and truck drivers were prominently featured in all forms of popular media.” — Lawrence J. Ouellet

Question

Very light trucks. Popular in Europe and Asia, many mini-trucks are factory redesigns of light automobiles, usually with monocoque bodies. Specialized designs with substantial frames such as the Italian Piaggio shown here are based upon Japanese designs (in this case by Daihatsu) and are popular for use in "old town" sections of European cities that often have very narrow alleyways. Regardless of the name, these small trucks serve a wide range of uses. In Japan, they are regulated under the Kei car laws, which allow vehicle owners a break on taxes for buying a smaller and less-powerful vehicle (currently, the engine is limited to 660 ccs {0.66L} displacement). These vehicles are used as on-road utility vehicles in Japan. These Japanese-made mini trucks that were manufactured for on-road use are competing with off-road ATVs in the United States, and import regulations require that these mini trucks have a 25 mph (40 km/h) speed governor as they are classified as low-speed vehicles. These vehicles have found uses in construction, large campuses (government, university, and industrial), agriculture, cattle ranches, amusement parks, and replacements for golf carts.Major mini truck manufacturers and their brands: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishi Minicab, Subaru Sambar, Suzuki Carry
 
As with many things in Europe and Asia, the illusion of delicacy and proper manners always seems to attract tourists. Popular in Europe and Asia, mini trucks are factory redesigns of light automobiles with monochrome bodies. Such specialized designs with such great frames such as the Italian Piaggio, based upon Japanese designs. In this case it was based upon Japanese designs made by Daihatsu. These are very popular for use in "old town" sections of European cities, which often have very narrow alleyways. Despite whatever name they are called, these very light trucks serve a wide variety of purposes.
 
Yet, in Japan they are regulated under the Kei car laws, which allow vehicle owners a break in taxes for buying a small and less-powerful vehicle. Currently, the engine is limited to 660 cc [0.66L] displacement. These vehicles began being used as on-road utility vehicles in Japan. Classified as a low speed vehicle, these Japanese-made mini trucks were manufactured for on-road use for competing the the off-road ATVs in the United States. Import regulations require that the mini trucks have a 25 mph (40km/h) speed governor. Again, this is because they are low speed vehicles.
 
However, these vehicles have found numerous amounts of ways to help the community. They invest money into the government, universities, amusement parks, and replacements for golf cars. They have some major Japanese mini truck manufacturarers as well as brands such as: Daihatsu Hijet, Honda Acty, Mazda Scrum, Mitsubishit Minicab, Subaru Sambar, and Suzuki Carry.

Question

In 1938, the now-eliminated Interstate Commerce Commission (ICC) enforced the first Hours of Service (HOS) rules. Drivers became limited to 12 hours of work within a 15-hour period. At this time, work included loading, unloading, driving, handling freight, preparing reports, preparing vehicles for service, or performing any other duty in relation to the transportation of passengers or property.
 
The ICC intended for the 3-hour difference between 12 hours of work and 15 hours on-duty to be used for meals and rest breaks. This meant that the weekly max was limited to 60 hours over 7 days (non-daily drivers), or 70 hours over 8 days (daily drivers). With these rules in place, it allowed 12 hours of work within a 15-hour period, 9 hours of rest, with 3 hours for breaks within a 24-hour day.

Question The FMCSA is a well-known division of the United States Department of Transportation (USDOT). It is generally responsible for the enforcement of FMCSA regulations. The driver of a CMV must keep a record of working hours via a log book. This record must reflect the total number of hours spent driving and resting, as well as the time at which the change of duty status occurred. In place of a log book, a motor carrier may choose to keep track of their hours using an electronic on-board recorder (EOBR). This automatically records the amount of time spent driving the vehicle.

Question

Full truckload carriers normally deliver a semi-trailer to a shipper who will fill the trailer with freight for one destination. Once the trailer is filled, the driver returns to the shipper to collect the required paperwork. Upon receiving the paperwork the driver will then leave with the trailer containing freight. Next, the driver will proceed to the consignee and deliver the freight him or herself. At times, a driver will transfer the trailer to another driver who will drive the freight the rest of the way. Full Truckload service (FTL) transit times are generally restricted by the driver's availability. This is according to Hours of Service regulations and distance. It is typically accepted that Full Truckload carriers will transport freight at an average rate of 47 miles per hour. This includes traffic jams, queues at intersections, other factors that influence transit time.
 

Question

As the American Interstate Highway System began to expand in the 1950's, the trucking industry began to take over a large market share. That is, a large share of the transportation of goods throughout the country. Before this era, trains had been relied on to transport the bulk of the goods cross country or state to state. The Interstate Highway System was influential as it allows for merchandise to travel door to door with ease. Since then, truckload carriers have taken advantage of the interstate system, especially when performing a long distance move. Typically, they bring the merchandise from one distribution center of the country to another part of the country. The increase in truckload freight transportation has reduced the time it takes to transport the goods. Whether the freight was manufactured or produced for the different areas internationally, the time it takes to transport goods has decreased dramatically.
 

Question

Implemented in 2014, the National Registry, requires all Medical Examiners (ME) who conduct physical examinations and issue medical certifications for interstate CMV drivers to complete training on FMCSA’s physical qualification standards, must pass a certification test. This is to demonstrate competence through periodic training and testing. CMV drivers whose medical certifications expire must use MEs on the National Registry for their examinations.


FMCSA has reached its goal of at least 40,000 certified MEs signing onto the registry. All this means is that drivers or movers can now find certified medical examiners throughout the country who can perform their medical exam. FMCSA is preparing to issue a follow-on “National Registry 2” rule stating new requirements. In this case, MEs are to submit medical certificate information on a daily basis. These daily updates are sent to the FMCSA, which will then be sent to the states electronically. This process will dramatically decrease the chance of drivers falsifying medical cards.

Question

The FMCSA has established rules to maintain and regulate the safety of the trucking industry. According to FMCSA rules, driving a goods-carrying CMV more than 11 hours or to drive after having been on duty for 14 hours, is illegal. Due to such heavy driving, they need a break to complete other tasks such as loading and unloading cargo, stopping for gas and other required vehicle inspections, as well as non-working duties such as meal and rest breaks. The 3-hour difference between the 11-hour driving limit and 14 hour on-duty limit gives drivers time to take care of such duties. In addition, after completing an 11 to 14 hour on duty period, the driver much be allowed 10 hours off-duty.

Question The Federal Motor Carrier Safety Administration (FMCSA) issues Hours of Service regulations. At the same time, they govern the working hours of anyone operating a commercial motor vehicle (CMV) in the United States. Such regulations apply to truck drivers, commercial and city bus drivers, and school bus drivers who operate CMVs. With these rules in place, the number of daily and weekly hours spent driving and working is limited. The FMCSA regulates the minimum amount of time drivers must spend resting between driving shifts. In regards to intrastate commerce, the respective state's regulations apply.

Question In 1991 the film "Thelma & Louise" premiered, rapidly becoming a well known movie. Throughout the movie, a dirty and abrasive truck driver harasses the two women during chance encounters. Author Michael Dunne describes this minor character as "fat and ignorant" and "a lustful fool blinded by a delusion of male superiority". Thelma and Louise exact their revenge by feigning interest in him and then blowing up his tanker truck full of gas.

Question The 1950's were quite different than the years to come. They were more likely to be considered "Knights of the Road", if you will, for helping stranded travelers. In these times truck drivers were envied and were viewed as an opposition to the book "The Organization Man". Bestseller in 1956, author William H. Whyte's novel describes "the man in the gray flannel suit", who sat in an office every day. He's describing a typical office style job that is very structured with managers watching over everyone. Truck drivers represented the opposite of all these concepts. Popular trucking songs glorified the life of drivers as independent "wanderers". Yet, there were attempts to bring back the factory style efficiency, such as using tachnographs. Although most attempts resulted in little success. Drivers routinely sabotaged and discovered new ways to falsify the machine's records.

Question The 1980s were full of happening things, but in 1982 a Southern California truck driver gained short-lived fame. His name was Larry Walters, also known as "Lawn Chair Larry", for pulling a crazy stunt. He ascended to a height of 16,000 feet (4,900 m) by attaching helium balloons to a lawn chair, hence the name. Walters claims he only intended to remain floating near the ground and was shocked when his chair shot up at a rate of 1,000 feet (300 m) per minute. The inspiration for such a stunt Walters claims his poor eyesight for ruining his dreams to become an Air Force pilot.

Question In order to load or unload bots and other cargo to and from a trailer, trailer winches are designed for this purpose. They consist of a ratchet mechanism and cable. The handle on the ratchet mechanism is then turned to tighten or loosen the tension on the winch cable. Trailer winches vary, some are manual while others are motorized. Trailer winches are most typically found on the front of the trailer by towing an A-frame.

Question

The term 'trailer' is commonly used interchangeably with that of a travel trailer or mobile home. There are varieties of trailers and manufactures housing designed for human habitation. Such origins can be found historically with utility trailers built in a similar fashion to horse-drawn wagons. A trailer park is an area where mobile homes are designated for people to live in.
 
In the United States, trailers ranging in size from single-axle dollies to 6-axle, 13 ft 6 in (4,115 mm) high, 53 ft (16,154 mm) in long semi-trailers is common. Although, when towed as part of a tractor-trailer or "18-wheeler", carries a large percentage of the freight. Specifically, the freight that travels over land in North America.

Question In the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items to be moved and the distance it will go. Cost is also based on how quickly the items are to be moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.