Jason David
Feb. 23, 2022, 12:42 a.m.
Great stuff from these movers! They got the job done and Kevin and his team were easy to work with , reliable, and fast . They packed our belongings and placed them into the truck with ease . On the unload we had stairs and the moving team was more than prepared with hand trucks and dollies. We highly recommend Luxury Relocation Services.
Jason David
Feb. 23, 2022, 12:42 a.m.
Great stuff from these movers! They got the job done and Kevin and his team were easy to work with , reliable, and fast . They packed our belongings and placed them into the truck with ease . On the unload we had stairs and the moving team was more than prepared with hand trucks and dollies. We highly recommend Luxury Relocation Services.
Kevin L
Feb. 23, 2022, 12:42 a.m.
Thankfully this company was here when my father passed away . We were not able to do the move our selves and my wife and I felt stuck . We hired Luxury Relocation and they did a full service move to Florida for my family . They stayed very close to their quote and delivered in the time frame that they guaranteed. Best thing to do is book in advance ! Make your move easy.
Mike
Feb. 23, 2022, 12:42 a.m.
Excellent experience except that a glass was broken and one of the dropped off 8 new glasses a few days later. They quote was within $35.
Don Johnson
Feb. 23, 2022, 12:42 a.m.
Horrible company. They give you one price and charge you double. Very clumsy and ruin your walls and furniture. Do not use them!!!!
Tray
Feb. 23, 2022, 12:43 a.m.
This was my 1st time using movers. I have friends that have used different movers and had excellent experiences. This was the worst experiences of my life. 1st the owner Justin was an hour late and then everything he promised over the phone he was trying to go back on his word. His response when I reminded him of the work he promised was "did you get it in writing?". He quoted me $450 over the phone based on my apartment size and the work I needed done but I ended up paying $900 for the move. There were hidden charges that he failed to mention over the phone. He told me it was $125 per hr if I packed everything myself or $150 per hr if he were to pack my things. I packed most of the things myself but went with the $150 price because I needed them to wrap my couches and TV's. He promised to pack and wrap my furniture but he did not, he folded my mattress and completely ruined it now there a lumps everywhere, he scratched the walls in my new place and did not even acknowledge what he did or try to prevent further damage. He did not want to take apart the base of my Queen size bed to take it up stairs of my new home so he was going to leave it in the kitchen I had to run outside to his truck and argue with him for him to come back and take it apart and put my bed back together again. He was very unprofessional and argued with me the entire time. He yelled at his guys constantly and was very disrespectful. He threw my things around like they were garbage. There are now some scratches on my furniture, walls, and hallways ceiling. Pay a little extra to go with actual movers that will do a good job. Justin's quote will seem low but he will double it on the day of the move when you have no choice but to go with him. I would give this rating a zero if that was an option.
Jon Digweed
Feb. 23, 2022, 12:43 a.m.
We recently used these guys for our move to Florida. We were a a bit hesitant at first but after a while, the guys from Luxury really calmed us down. The move was just as we had planned. The men were on time and professional and the entire pick/ delivery up was smooth and quick . The men delivered within the 10 day guaranteed window . Nothing was broken or lost , and these guys were the first positive step to our new Life in Florida. Justin , Kevin, and Michael were a pleasure to work with and kept me informed every step of the way. I would not recommend another mover in New Jersey. These guys take their jobs serious and are the real deal. 5 STARS !!! Thank you Luxury Relocation.
Stephanie cera
Feb. 23, 2022, 12:43 a.m.
Best moving service in New Jersey . Hands down . Friendly , on time , professional . These guys are careful and fast . They move the stuff as if it were their own .
Stephanie cera
Feb. 23, 2022, 12:43 a.m.
Best moving service in New Jersey . Hands down . Friendly , on time , professional . These guys are careful and fast . They move the stuff as if it were their own .
Kathy
Feb. 23, 2022, 12:43 a.m.
I was so busy w packing and I didn't have any time check the reviews of Luxury Relocation company.. My estimate was $340 for 2 hours job and on the end I had to pay $550 for the job what was done in 2 hours. Please stay away from this company. That is what I can recommend. I hope I help other people save their money.
AJ
Feb. 23, 2022, 12:43 a.m.
SCAM! SCAM!SCAM!
It was very unpleasant dealing with moving crew. Very Unprofessional.I echo with other complaints. Wish had read the reviews before hiring these scammers.
Quote was $340 and I was slapped with invoice for $695 after they loaded the truck. I tried to call the person who assisted me with original quote but he never picked up my phone. Drivers refused to do anything until I pay them full $695. I waited for office to call me back but never received phone call back. Ended up paying $695 because they left me with no choice.
To summarize
RUTHLESS PEOPLE. COMPLETE SCAM.
PLEASE DO NOT FALL IN THIS TRAP.
Carroll Hogmanay
Feb. 23, 2022, 12:43 a.m.
Thank you Luxury . I appreciate the move and look forward to your team moving me out of
Storage and into my home after my carpets are done . Guys were clean , on time , fast workers. I feel comfortable using them and would recommend them highly .
D Singh
Feb. 23, 2022, 12:43 a.m.
They are so unprofessional unorganized and laid people company they called me whole day to they come next 20 minutes but after 5 they told me they not come.
Bob Collins
Feb. 23, 2022, 12:43 a.m.
Thank you Michael and the movers at Luxury Relo. You guys got the job done quickly and neatly. Many more great years of success to this family run operation.
Ram
Feb. 23, 2022, 12:43 a.m.
This is the most unprofessional and completely untrustworthy movers. I gave them a chance even after reading the bad reviews. They confirmed everything, And were suppose to arrive at 11.am. No one called to let me know the delay, when i called no one picked up. Finally i got through the driver and he was extremely rude and threatened to cancel the service if late service did not suit me. I agreed to move at 1 as I did not have options last minute. Then again i called at 1 and the driver told me he cannot give me a specific time and he wont be able to reach before 4pm. He was unapologetic and threatened me again to cancel and do my own moving if I am not ok with the time. I had to cancel the service because my building allows moving only till 5. I had to hire my own truck and move. Dont trust them. Dont book with them. Its a scam.
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