Traditional Express Van Lines
5/5
5/5
(855) 262-8312
(855) 262-8312
212 Durham Avenue Suite 102
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Feb. 23, 2022, 12:38 a.m.
Terrible. Quoted wrong, hidden fees, tons of breakage. Trust me, move to the next company.
Feb. 23, 2022, 12:38 a.m.
Decent service and very polite people, have nothing to complain about and want to give them what they deserve for doing their job extra good, thank you guys and if I'll ever need again I'll go with traditionals for sure.
Feb. 23, 2022, 12:39 a.m.
what a great experience. I would love to know how they are able to stay so affordable.
Feb. 23, 2022, 12:39 a.m.
This guys know their job, starting from moving staff, ending with company representatives on the phone, I've got great deal and they did everything as promised, I moved from Queens to Denver, not an easy move but they made it look easy :)
Feb. 23, 2022, 12:41 a.m.
everything went so smoothly, thank you guys you are the best! they even reassembled my furniture later, and placed every piece in a room I selected.
Feb. 23, 2022, 12:41 a.m.
San Diego to Dallas, I moved my old furniture to my brother's new place there, pretty huge stuff, guys came over wrapped everything in blankets and threw in the truck, I was just watching. nicely done and quickly delivered.
Feb. 23, 2022, 12:41 a.m.
traditional's staff worked quickly and professionally as soon as they arrived they went room by room and sorted everything in just 2 hours though I have a huge house with massive furniture, they boxed each piece so carefully I wanted to thank!
Feb. 23, 2022, 12:41 a.m.
as they advertise, masterpiece of a move! 1400 miles approximately done just in a 3-4 days and they still dropped some other people's inventory on the way, it's good to work with traditionals!
Feb. 23, 2022, 12:41 a.m.
I liked the hard working guys that came, they did their job perfectly, everything was on time and I received everything back unlikely of how it usually happens during long distance moves. overall, great company!
Feb. 23, 2022, 12:41 a.m.
very unique company with positive people and professional stuff, happy to work with you, we are thankful and wanted to rate traditionals well! keep it up guys.
Feb. 23, 2022, 12:41 a.m.
everything was on time/on schedule, they handled my inventory very carefully and were giving me updates regularly which I really appreciate, thanks and god bless!
Feb. 23, 2022, 12:41 a.m.
very careful and considerate people work here. I am thrilled I made the right choice. I won't hesitate to move with them again in the near future.
Feb. 23, 2022, 12:41 a.m.
10/10 I've heard about lots of moving scams and criminals and I was afraid to put my inventory in somebody's hands like this, however in the end what it matters is a good research and you can see that the company is legit. I never regreted that I went with them, everything was on time, pick up, delivery, they don't even charge you the amount until the truck is on the way, and even then you only pay half and the other half is when you receive everything. it's pretty decent.
Feb. 23, 2022, 12:41 a.m.
I just shipped some things to my daughter in Louisiana and they got there quick and safe. It only cost my $1550, and the movers really took their time to protect everything. amazing job!
Feb. 23, 2022, 12:41 a.m.
A very professional company with a thorough approach. They scanned each single item using a bar-code system which I've never seen a moving company do despite moving many times in my life. Do not hesitate hiring them - surprisingly, they actually make moving easier.
Feb. 23, 2022, 12:41 a.m.
First of all, Professional stuff, very polite people on the phone, they just don't say anything but fulfill everything what they promise, which has always been very important for me, second of all moving guys work very hard and they are very detail oriented which by the way I appreciated and tipped them, and the most important, I had serious financial breakdown, and I was afraid this move would be like a back stab in that situation however they got me optimal price for what I think was high quality service. anyways, keep up the good work guys, I'll recommend them to everyone around me!
Feb. 23, 2022, 12:41 a.m.
I really wanted to give this company a good review. It started off well with the sales person but when the men came to my home the price went up. I talked over and over with their office and explain it was too much money. Now I hate this company for what they did next, they sent the truck to do a delivery and refused to take the stuff off the truck until I paid in full. Crooks that don't speak English, read and learn from my horrible experience.
Feb. 23, 2022, 12:41 a.m.
I really wanted to give this company a good review. It started off well with the sales person but when the men came to my home the price went up. I talked over and over with their office and explain it was too much money. Now I hate this company for what they did next, they sent the truck to do a delivery and refused to take the stuff off the truck until I paid in full. Crooks that don't speak English, read and learn from my horrible experience.
Feb. 23, 2022, 12:41 a.m.
moved from New York to Boston in the end of April. Crazy time when everyone in New York is moving and hiring movers. I have never seen that many moving trucks in one day! My move was easy - a studio apartment on the second floor. I have secured a parking spot (Nick thank you for the recommendation!). I packed all the boxes myself and all my stuff was loaded in 1 HOUR! My place is a bit challenging, but the movers smiled when I said it would be complicated. Unloaded to a third floor apartment in 45 minutes! Great service with a flat rate and reliable crew!
Feb. 23, 2022, 12:41 a.m.
My biggest fear when moving out was that the price will change on the day of the move - I've heard those stories, you know. Ross the sales guy assured me that if I told him about everything I'm moving, there won't be any discrepancies. So I took my chances and went with it. You can imagine how the price changed judging by the amount of stars I'm giving. Great job, Traditional!
Feb. 23, 2022, 12:42 a.m.
what a great experience. I will for sure move with them in the future if I ever need to move again.
Feb. 23, 2022, 12:42 a.m.
I am having a very poor experience with Traditional Express. First, while selling me on thier services, the sales rep told me I could pay for the deposit, the payment due at pickup, and the final payment all with a credit card on file. I had a confusing conversation with the driver who picked up my boxes and he told me that wouldn't be the case and "maybe you heard incorrectly". I wasn't able to reach anyone that weekend and spent the next week trying to get in touch with my rep to clarify. When I final got him on the phone (begrudgingly), he told me again that final payment by credit card was fine but had 3-4% service charge. Then he gave me another number to call for any future questions - it was clear he had earned his commission off me and didn't care do deal with my file any more. I then contacted the customer service rep he told me to speak with. The service rep eventually (after several emails trying to clarify) told me that no, I couldn't use the credit card method for the final payment unless I had "pre-approval prior to pick up" and she did not see that approval in the notes. Then there is the issue of scheduling the delivery. I was told originally during the sales pitch the delivery would happen sometime between August 8-12. Then after being directed to the service rep I was told August 13-14th. When I reached out on the 12th to confirm I was told the delivery was now scheduled for the 17th. When no one showed up or called on the 17th, I reached out and was told it was coming on the afternoon of August 18th. Today is the 18th, my second day of setting aside other responsibilities to wait for delivery, and the movers haven't shown up or called. I can't get ahold of the service rep. All in all I have found the communication extremely lacking and feel I'm being lied to. I didn't mind waiting a little while for a delivery, but I was given specific, incorrect information as a sales tactic and had the delivery window changed 4 times.
Feb. 23, 2022, 12:42 a.m.
I've multiple moved times in my life. This was a great move, everything could not have gone more smoothly. The movers arrived right on time and were incredibly nice and professional. Everything was done in exactly the given window, with the team communicating with me every step of the way. They also included storage that helped out with me and my family finding a place in San Diego. The customer service leading up to, during and following the move were also exceptional. Very communicative and supportive!
Feb. 23, 2022, 12:42 a.m.
hey traditional! loved the service! packed my whole apartment up in 4 hours. soon will have my girls moving with them too to georgia.
Feb. 23, 2022, 12:42 a.m.
This was one of the easiest and most efficient moves we've ever had. Joe was so accommodating, he responded very quickly to my emails. He scheduled our move at the 11th hour and the team still showed up 10 minutes early. If you've ever moved you know how expensive it can be, it's all very daunting. I thought the price was very reasonable, this is why I went with them and plus all the great reviews here. They had all the boxes, blankets, and plastic wrap anyone could need. I was moving a piano and other family heirlooms but I was on a budget. They were professional and got the bigger furniture items and boxes moved out of our apartment fast! We had them take the majority of our stuff to our new home and other items to a storage unit, inclusive per our contract. They finished right on time with about 30 minutes to spare, no surprises here. These guys are the bomb.com - no supervising they knew what to do.We will call them in a few months to move a few items out of storage. I expect nothing but the best from gentlemen like them.
Feb. 23, 2022, 12:42 a.m.
First time Moving overall, such a pleasant experience despite the stories i heard about moving scams. Professional customer care specialist James. Great on time,for the pick up and deliveries. Will suggest this company for long distance moves. A friend of mine used their services too. He was happy. Thank you Traditional Express for Caring Hands.
Feb. 23, 2022, 12:42 a.m.
I had to get moving quick. My landlord was being unreasonable. Simply put I needed to move out really quick. I had hired traditional express two years ago for my move out and found them to be fair with pricing and responsible with my mother's furniture. I hired them once more for this most recent move and was quite happy with the experience. They offered me some free storage while I sorted my life out. Thank you Luis for your help!
Feb. 23, 2022, 12:42 a.m.
ecided to chose Traditional express to move for work again. I was planning to use the same moving company which I used 2years ago but their quote was way higher than those guys gave me. I had freight elevator reserved for two hours and stressed to the sales rep that the crew should arrive in time and they did. They sent an experienced foreman and he was taking great care in packing and wrapping of my belongings. He even helped me to take down a tv rack as my toolbox was already packed. Even my neighbors who saw the furniture being carried out of my apartment asked me for their business card because they were amazed at the quality of the wrapping service. All in all great experience and I do believe they will move me again in future.
Feb. 23, 2022, 12:42 a.m.
I was quoted by 5 different moving companies for my studio apartment. And I made the right decision by choosing Traditional. They were organized and efficient and made my move as easy as possible. I would highly recommend them and use them again.
Feb. 23, 2022, 12:42 a.m.
We hired these guys after getting back dozens of quotes from other companies.These guys were amazing and most of all they were all in sync and worked well as a team. Super careful, fast and professional. I ended up paying less which lead to a better tip for the fantastic crew. Ask for Louis and John because from our personal experience they are very skilled and quick on their feet.Thanks!
Feb. 23, 2022, 12:42 a.m.
moving for me was a nightmare. I had no idea where to begin. I found this company online and felt that it was time to spend a little bit of money to ease my stress. I expected a very high price for the amount of work that was needed to be done. I was wrong! they were less than $1000 to move me from Queens NY to Albany. I was shocked and have no found it my duty to let the public know about this companies work ethic/price reasonability.
Feb. 23, 2022, 12:42 a.m.
I've been looking for a long distance movers company ASAP because I receive a job offer in NYC and was needed to move out from Denver within a couple of days. It's so stressful for me every time I move, I couldn't decide which company to choose so my friend recommended me this one. Traditional express van lines did a great job - thanks to Mike Carpenter and his team. I've had plenty of a fragile items of my furniture, like glass computer desk, pretty big fish tank, 65" tv and lots of more items I was worried about. These guys wrapped everything professionally, carried all of my stuff from 2nd story in Denver to the 4th story in Manhattan (no elevator ) with no damage or delays. I hope I will never move again, but when I will move - I'll definitely contact this company again!
Feb. 23, 2022, 12:42 a.m.
We recently hired Traditional Express Van Lines for a full loading and unloading service (that included packing). They gave me a very convincing price which their service even exceeded the actual cost that I spent. We scheduled the move on the 10th of November. The movers arrived an hour early on the schedule date and wasted no time. They started setting things and prepared them for the move. They were fast, took great care of our things, travelled smartly and efficiently. This is the fastest moving experience, I didn't know that it would take lesser time traveling from Brooklyn to Manhattan. I would definitely recommend them to anyone else moving in the Manhattan area!
Feb. 23, 2022, 12:42 a.m.
1. Traditional Van Lines pulled it off without a hitch. It's always scary when you've got to get someone moved. I'm glad I went with this company, honestly, it came down to timeframe and budget. In this case, I had to get one of our field managers and our event exhibit moved from New Brunswick to Staten Island within a few days with absolutely no supervisor. I was solely depending on the companies expertise to be my eyes and ears for the project. 2. Rudy our field manager only met with the gentleman at 8:00am to open the door to the apartment he had to leave shortly thereafter. The crew moved a 10X20 booth along with other event elements and personal items. They moved an entire one bedroom apartment in under 8 hours without a scratch. That is what I call success. 3. James was our lead he locked up the apartment and arrived in Staten Island. I had the opportunity to speak with him briefly on the phone, they introduce their crew managers which is a very nice touch. James was readily available and gave me updates throughout the day - see the photos that he sent. 4. The gentlemen that quoted me was very personable and assured me that his three men crew would have all the boxes put away by end of day on Saturday and that's exactly how it went. 5. Lastly, 4 drayage boxes had to be sent to California and those arrived perfectly about a week later. I highly recommend this team. Thank you very much!
Feb. 23, 2022, 12:42 a.m.
A 5-star review is accurate and more than deserved. After requesting multiple quotes from various moving companies on Yelp in NJ, Traditional Express Van Lines was one of the first to reply back with an estimate. Their response was also the clearest and detailed regarding the costs associated with moving, including overage hour costs. Other movers responded with phone calls or formal email with guestimates, very few provided a thorough PDF quote. Traditional Express Van Lines was the only one to respond with answers specific to our move. Even after setting up our move, the Traditional Express Van Lines rep continued to quickly follow up with any questions and concerns we had. On the move day, the two movers that we asked for arrived a few minutes early for introductions and a quick tour of our living space. All three were professional and introduced themselves right away. After the introduction, they got right to work. They took such good care of our items and made sure to make us aware of saw any damages during the move. The move-in was perfectly smooth with no incidents or damages. I only had to direct them upon arrival. We requested three movers because we thought we had a lot of things between our apartment and storage unit but our Traditional Express Van Lines rep insisted two would suffice. They arrived just before 8:30 am and they finished by noon. They also called after our move to make sure we were satisfied with the service and of course I gave the boys a sparkling review.
Feb. 23, 2022, 12:42 a.m.
A 5-star review is accurate and more than deserved. After requesting multiple quotes from various moving companies on Yelp in NJ, Traditional Express Van Lines was one of the first to reply back with an estimate. Their response was also the clearest and detailed regarding the costs associated with moving, including overage hour costs. Other movers responded with phone calls or formal email with guestimates, very few provided a thorough PDF quote. Traditional Express Van Lines was the only one to respond with answers specific to our move. Even after setting up our move, the Traditional Express Van Lines rep continued to quickly follow up with any questions and concerns we had. On the move day, the two movers that we asked for arrived a few minutes early for introductions and a quick tour of our living space. All three were professional and introduced themselves right away. After the introduction, they got right to work. They took such good care of our items and made sure to make us aware of saw any damages during the move. The move-in was perfectly smooth with no incidents or damages. I only had to direct them upon arrival. We requested three movers because we thought we had a lot of things between our apartment and storage unit but our Traditional Express Van Lines rep insisted two would suffice. They arrived just before 8:30 am and they finished by noon. They also called after our move to make sure we were satisfied with the service and of course I gave the boys a sparkling review.
Feb. 23, 2022, 12:42 a.m.
So my story with this company; I was instructed by my family to move out. Very sad story I know however living in the city is expensive. I lived on a fourth floor walk up and needed someone to move me. My friend on Facebook told me to call this company. They came in forty minutes. Mitch knew what he was doing. The helpers and the driver josh knew what to do. They moved me in less than 3 hours into a storage unit in their warehouse. They gave me two weeks of storage for free while I sorted out my life. On June 30th they delivered my items back to Manhattan and I spent 20% less than what I was quoted. Honestly moving sucks, it is what it is. I'm now living comfortably and m pleased to say traditional handled my move with prestige. Thank you.
Feb. 23, 2022, 12:42 a.m.
Wow just wow, first off Blake and his team are absolutely AMAZING! will definitely refer to all my friends and family! My wife and I recently had to relocate from California to New Hampshire. The time and care the crew put into loading our entire four bedroom house and moving it across country was impeccable the care and coutiouness to all of our belongings was more than expect. They definitely over provided, we could not be more happy with their thoughtfulness and care. If you need a long distance move DEFINITELY hire these guys, ha e delt with others in the past and these guys are the best in the business definitely setting a new industry standard. Once again thank you so much.
Feb. 23, 2022, 12:42 a.m.
A very professional company with a thorough approach. They scanned each single item using a bar-code system which I've never seen a moving company do despite moving many times in my life. Do not hesitate hiring them - surprisingly, they actually make moving easier.
Feb. 23, 2022, 12:42 a.m.
A 5-star company from a start to finish - sales representative to movers to customer service. Had to change the date of the pickup almost last moment because I had to fly out for work purposes - and Traditional accommodated the changes with no extra charges. P.S. Elvin's the man!
Feb. 23, 2022, 12:42 a.m.
This is hands down the most responsible company I've ever moved with. I had some of my belongings down in Florida, and the crew loaded them and had them in my apartment in NYC within 4 days! I was also offered some free packing materials and up to 2 months of storage.And that's with me not even being present at the pickup! The movers made a detailed inventory list with stickers on each item and box, so it was really easy to check that all of my things arrived in full. The representatives were very attentive to the details - I was made sure there won't be any surprise charges, and there weren't indeed. Definitely choosing this company if ever need to move again. They are professionals - all the way from the sales and dispatch team to packers and diligent movers. It's hard to trust moving companies nowadays, but if you go with Traditional - you're definitely and most attentively taken care of.
Feb. 23, 2022, 12:42 a.m.
I have moved before and have not had great experience in the past. That was until I hired this company. They put all my worry to rest and I couldn't be happier with the service they provided. Kind courteous staff from beginning of the process until the end. The movers handled my belongings carefully and secured that nothing would be damaged. Also I have used storage for two months for free before moving into the new home. The crew was very friendly and cleaned up boxes, etc before leaving. Very affordable! I would tell everyone I know to use these guys for their move!
Feb. 23, 2022, 12:42 a.m.
This review is for pick up today for my move from DC to NYC. Josh and his team were awesome. They did the job well and reassured me that everything would be taken care of so I could relax. Go Josh & team!
Feb. 23, 2022, 12:42 a.m.
I recently had a move with Traditional Express. To be honest, I originally went with them because the rate they quoted was lower than some of the other local companies. That being said, I went in skeptical but was pleasantly surprised with the overall experience. I had some more fragile items like china, paintings as well as some electronics. They successfully made it to my new apartment unscathed. Needless to say, i'm happy overall.
Feb. 23, 2022, 12:42 a.m.
Scheduled the move last December and several changes were made since then. Despite changes in the manifest Mitch was very accommodating. Moving day came, there was misunderstanding but they ironed it out. Josh was very professional and explained to me how everything works. I was a little over what was agreed upon but they didnt stress about it. Great job!
Feb. 23, 2022, 12:42 a.m.
what a great experience. I will for sure move with them in the future if I ever need to move again.
Feb. 23, 2022, 12:42 a.m.
I've done my first interstate moving with this company. I was very nervous about it because my lease was expiring and my new apartment in Brooklyn wasn't ready after renovation, so I had to move out from my actual place and keep my stuff for a couple of weeks. Friend of mine suggested Traditional Van Lines, I sent them an email with date and time I want to load stuff and for how long I'm gonna need to keep it before moving into another apartment. They gave me an response literally within 20 mins. Movers came in time and start loading the stuff covering everything in blankets and shrink wrap. By the way Foreman John Frise and the guys were very nice and joking all around. I did like their attitude! So they loaded all the stuff and drove to their warehouse with it. I met the same crew in couple weeks on my new place and they were doing the same great job. There was no damage, no scratches on my furniture and everything was literally perfect. I definitely suggest to everyone Traditional Van Lines, this guys know what they doing and I felt great to be their customer!
Feb. 23, 2022, 12:42 a.m.
This company offered me $200 of just because my sister served as a marine. I ended up spending only $1100 to get all my items down to texas.
Feb. 23, 2022, 12:42 a.m.
I just shipped some things to my daughter in Louisiana and they got there quick and safe. It only cost my $1600, and the movers really took their time to protect everything. Great job!
Feb. 23, 2022, 12:42 a.m.
I just shipped some things to my daughter in Louisiana and they got there quick and safe. It only cost my $1600, and the movers really took their time to protect everything. Great job!
Feb. 23, 2022, 12:42 a.m.
So I am a little bit of a clutz, and did not tell the company about moving my sisters items with me until the day before. She was not going to move with me, but last minute had a change of heart. I added basically a room full of stuff, and the sales guy actually gave me a discount after for reaching out to him. My total bill went up, but it was nice to feel appreciated. Great company!
Feb. 23, 2022, 12:43 a.m.
I had a full house move with full packing. I moved from New York to South Carolina. There was NO white paper wrap on the items in the boxes of his household items. There were items just thrown in the boxes without any concern for his personal processions. There was metal and wood packed together without wrap causing damage to the items. Lampshades with other items to damage the shades. Lampshades should be wrapped and packed alone. The use of wardrobe boxes used for misc items the most costly of the boxes was not in the consumers best interest. Those boxes are intended for hanging clothing items. This by far is one of the most unprofessional moves. Many items damaged and others lost. The packing crew were not trained and had no understanding of how to pack or move. The whole crew was complaining how little they were paid and pushing for tips from the moment they got there. The company did little or nothing to help us out even with pictures of the unprofessional move. Find anyone else.
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