Customer Satisfaction

Getting the Most Accurate Moving Quote, Simplified

  • Make sure to know the distance of your move.
  • If possible, make the most accurate guess of the weight of things you’re transporting.
  • Recognize that if there are stairs or elevators at your home or office, you’ll be paying an additional fee.
  • Consider whether you will need packing services for your items, or if you want to have your movers provide any moving supplies for you.
  • If you can, have a representative from the company come out and conduction on-site estimate. This is the most accurate form of obtaining a quote, and usually, you will sign for a binding price, which means the price you’re given is the price you will pay.

Definitive Ways to Stay Safe During Your Move

  • The last thing you want is to have a break-in at either your old place or your new place.
  • Make sure that the locks have been changed at your new place just before you move in, and that you change your locks at the old place.
  • As an added security measure, have the a chain lock installed on the door.
  • A peep hole is also a great idea so that you can easily identify who is at the door when you have a visitor.
  • Have all your things locked up at all times, and keep an eye out when you’re moving your boxes into the moving truck. Your door will be open and you’ll be back and forth between different places, so this is a prime opportunity for someone to take a box or two without you seeing.
Did You Know

QuestionAs we've learned the Federal-Aid Highway Act of 1956 was crucial in the construction of the Interstate Highway System. Described as an interconnected network of the controlled-access freeway. It also allowed larger trucks to travel at higher speeds through rural and urban areas alike.This act was also the first to allow the first federal largest gross vehicle weight limits for trucks, set at 73,208 pounds (33,207 kg). The very same year, Malcolm McLean pioneered modern containerized intermodal shipping. This allowed for the more efficient transfer of cargo between truck, train, and ships.

QuestionAMSA wanted to help consumers avoid untrustworthy or illegitimate movers. In January 2008, AMSA created the ProMover certification program for its members. As a member, you must have federal interstate operating authority.Members are also required to pass an annual criminal back check,be licensed bythe FMCSA, and agree to abide by ethical standards. This would include honesty in advertising and in business transaction with customers.Each must also sign a contract committing to adhere to applicable Surface Transportation Board and FMCSA regulations. AMSA also takes into consideration and examines ownership. They are very strict, registration with state corporation commissions.This means that the mover must maintain at least a satisfactory rating with the Better Business Bureau (BBB).As one can imagine, those that passare authorizedto display the ProMove logo on the websites and in marketing materials.However, those that fail willbe expelledfrom the program (and AMSA) if they cannot correct discrepancies during probation.

QuestionThe American Association of State Highway and Transportation Officials (AASHTO) is an influential association as an advocate for transportation. Setting important standards, they are responsible for publishing specifications, test protocols, and guidelines. All whichare usedin highway design and construction throughout the United States. Despite its name, the association represents more thansolelyhighways. Alongside highways, they focus on air, rail, water, and public transportation as well.

QuestionThe Federal Motor Carrier Safety Administration (FMCSA) is an agency within the United States Department of Transportation.The purpose of the FMCSA is to regulate safety within the trucking and moving industry in the United States.The FMCSA enforces safety precautions that reduce crashes, injuries, and fatalities involving large trucks and buses.

QuestionThere are various versions of a moving scam, but itbasicallybegins with a prospective client. Then the client starts to contact a moving company to request a cost estimate. In today's market, unfortunately, this often happens online or via phone calls. Soessentiallya customer is contacting them for a quote when the moving company may not have a license. These moving sales people are salesman prone to quoting sometimes low.Even though usually reasonable prices with no room for the movers to provide a quality service if it is a broker.

QuestionCommercial trucks in the U.S. pay higher road taxes on a State level than the road vehicles and are subject to extensive regulation. This begs the question of why these trucks are paying more. I'll tell you.Justto name a few reasons, commercial truck pay higher road use taxes.They are much bigger and heavier than most other vehicles, resulting in more wear and tear on the roadways.They are also on the road for extended periods of time, which also affects the interstate as well as roads and passing through towns. Yet, rules on use taxes differ among jurisdictions.