Stella D
Feb. 23, 2022, 12:39 a.m.
I was awed at first. Three in number folks buckling down and proficiently. Lead fellow truly comprehended what he was doing and wrapped things well. As the day went on, be that as it may, I turned out to be less awed. We were told they could move the whole house and carport substance. We had officially moved around 30% of he houses substance ourselves. The house is not extensive, two room, two shower. They stacked the houses substance up without a lot of a hitch, however then we got to the carport and I was told they could just take a couple of things. Possibly 20% of the carports substance. They won't move things like garden trimmers or bikes on account of the fuel, which is o.k...I comprehend the thinking there. In any case, I was informed that since I had such a variety of "breakables" that they couldn't completely stack the truck. That left us with an incredible difficulty since we just had 48 more hours to move out. My spouse needed to make three outings with my pickup truck until past midnight to complete the employment.
The other significant hesitation I had with Two Men and a Truck is that they didn't introduce either the washer or dryer accurately. The dryer vent was too long and should have been be chopped down, however I was informed that they "didn't do that" so they just pushed it luck run out and crushed the vent hose. I needed to drag it retreat and chop it down myself. They likewise didn't turn the gas valve on, so until I made sense of this, my garments weren't drying. To top it all off, they didn't put the channel hose into the seepage opening for the clothes washer, and FLOODED MY LAUNDRY ROOM!!!!!! Luckily I got it before my whole base floor overflowed, yet there was a large portion of an inch of water in the Landry room and around 4 square feet of rug was splashed. It took thirty minutes to tidy up and I needed to haul both machines out AGAIN to anticipate mold. After I cleaned the enormous chaos, I called the organization to grumble. I couldn't get however to anybody, cleared out a message. Didn't recover a call for around four hours. Was told nobody could turn out that day, they'd need to converse with corporate about repayment. That if the rug was fine they wouldn't do anything. And so forth. I was told they would get back to me the following day. The call never came, and no expression of remorse or repayment was advertised.
The last things that left me neutral was that I asked for that a little pruned tree that was on my yard be moved too. I was informed that it was no issue by any stretch of the imagination. I reminded them ordinarily, however regardless they overlooked, so I needed to abandon it.
I believe I'm being liberal with three stars...
Troy C
Feb. 23, 2022, 12:41 a.m.
I was informed that audits here would be kept up, yet I see one that was tended to a customer of this organization is gone, so I am not certain the amount you can rely on these surveys:
My audit of Two Men and a Truck: They are proficient, have class, clean cut, kind and they are medication tried and foundation minded a predictable essential!! Not only once to get in the entryway! They will dependably be calm and wrongdoing free at your entryway when thumping at your entryway! That makes me feel SAFE!
In the event that you need a quality, legit, faithful, persevering administration where your time is one of Two Men and a TRuck's greatest concern other than taking weight off you that any move has - this is the organization for you! Two Men moved me in 3-hours effortlessly! I will be giving my companions all their business cards! Much appreciated Two Men and a Truck for an immaculate move! Consciously Dr. Conway.
Jarrod Ravencraft
Feb. 23, 2022, 12:43 a.m.
I've used Two Men and a Truck several times over the past 15 years, and I have always been pleased with the customer service from both the office and moving teams. They truly make you feel as though they are moving their own family. It makes a difference in today's world where customer service is sometimes not the focus. I wouldn't trust anyone else with my life and home.
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