LAST REVIEW
<QuerySet [<Review: Keturah R, This moving com>, <Review: Stephen H, Mr. Roger Kato >, <Review: Ramona, We are seniors >]>
5
1
5
Reviewed <QuerySet [<Review: Keturah R, This moving com>, <Review: Stephen H, Mr. Roger Kato >, <Review: Ramona, We are seniors >]> times,
customer satisfaction.
United States
Minnesota
Claremont
We are seniors and needed to make a big move from one farm house to another farm house. Lots of boxes, furniture and heavy items to be moved. So I called Kato Moving and Storage Co. and they were very professional and accommodating and worked with our schedule.
Dakota, Noah and two big young college men came, worked a very long hot day making two trips with the big new truck, taking only one break. They went up and down many steep steps in both houses and got a good work out never waivered, friendly guys polite and very professional. They put in a very long day 10 hours from start to end from Mankato, Mn. to our house and back.
I had every box marked and they all went where they were supposed to which helped me out later after the move. I especially like the rugs used at both houses protecting the new carpets and floorings.
I am very very happy with these men and how the truck was packed everything wrapped in heavy blankets and strapped down inside this big truck.
I would highly recommend these guys and the Kato Moving and Storage Co. to anyone. Very Happy!!!!!!!
LAST REVIEW
<QuerySet [<Review: George M, I got an email >, <Review: Lynda G, I was not happy>, <Review: Susan, The main issue >]>
5
1
2
Reviewed <QuerySet [<Review: George M, I got an email >, <Review: Lynda G, I was not happy>, <Review: Susan, The main issue >]> times,
customer satisfaction.
United States
Michigan
Braddyville
The main issue we had with the move was that the group by one means or another missed a jolt that held my father's bed together. When he was putting the sheets on it, it wasn't steady. In checking things our, a jolt was lost from the cross bars under the sleeping cushion. Since he didn't discover the jolt anyplace in the flat or back in his apartment suite, he and my sibling needed to discover another jolt in his accumulation of miscellaneous items and take the sleeping cushion and box spring off and set the casing up once more. This was the main issue we had. Something else, everything went easily, aside from a short hold up while the group dropped one fellow off at your office so another could assume control for him as he moved to an alternate task.
LAST REVIEW
<QuerySet [<Review: Christian`, Anthony, Rodney>, <Review: Bill F., We did a short >, <Review: Callista Jenkins, So much damage >]>
5
1
3
Reviewed <QuerySet [<Review: Christian`, Anthony, Rodney>, <Review: Bill F., We did a short >, <Review: Callista Jenkins, So much damage >]> times,
customer satisfaction.
United States
Wyoming
Paintsville
So much damage it's unbelievable. The movers were exhausted and said it was their 3rd move. My leather couch is shredded on both ends. My dining table and Ashley bedroom set has dents, paint from for jams, and scrapes all over it. My bed is badly torn. The movers said they didn't have the proper equipment to move it. Calling the store they just said to email the pics which I did and to contact a hotline to fix my things. The movers said my things were already damaged like that. Never use this company! I'm going to put reviews everywhere and contact BBB. I've used movers several times and NEVER have I had my things destroyed like this!
LAST REVIEW
<QuerySet [<Review: Madam M, In the wake of >, <Review: Susie J, Generally speak>]>
5
1
4
Reviewed <QuerySet [<Review: Madam M, In the wake of >, <Review: Susie J, Generally speak>]> times,
customer satisfaction.
United States
Minnesota
Claremont
Generally speaking, these folks made a really decent showing with generally things. Nonetheless, they fouled up in two or three unique regions. Initially, they were deceiving re: how watchful and experienced they are in moving pianos. We would not prescribe them for piano moving! There were numerous dings (it resembled the legs had all been dropped,) and the pedal framework was bowed. When we asked that they repair it, they essentially kept in touch with us a check for a sum came to from a mathematical statement they use for fundamental scope.
Additionally, in our crosscountry move and in the wake of putting away our furniture with them for 4 months, they by one means or another left 2 extensive areas of our sofa and another seat back in the stockroom. They were a few days late with the primary conveyance and it was an additional 3 week hold up to get the missing pieces.
LAST REVIEW
<QuerySet [<Review: Louis C., Moving is rushe>, <Review: Kevin H, A tale of two m>]>
5
1
3
Reviewed <QuerySet [<Review: Louis C., Moving is rushe>, <Review: Kevin H, A tale of two m>]> times,
customer satisfaction.
United States
Minnesota
Lamberton
A tale of two movers.....
My family recently used Hedberg Moving Solutions (HMS) for our move into our new home. We sold our old home before our new home was complete so we also utilized their storage option. I must say the front end of the process was very good. Setting the appointment was easy and the day of the load up everything went great. The team was very professional, efficient, and all business. They took payment for that part of the service on the move date and it was very efficient. Unfortunately, after that, things started to fall apart. The monthly billing system for storage is very crude. Monthly bills, (when I got them) came from a third party quicken software address.. Why wouldn't you have an in house billing system where you could receive billing and make payments in the company name? This all came into play on move in day when I was told I had missed a couple of months of storage months payments. I questioned because I knew I had payed all the bills I had received, and not having the billing in the company name made it really difficult to search my bank records and email to find the payment notices I received and payed. And why, if I had missed payments, didn't that roll over to the next month on top of that month's payment??? I'm pretty sure every one else handles past due billing that way... Hmmmm, not very professional. Next, the "move in" crew couldn't have been more different from the "move out" crew. We had taken great care to label boxed with where they were supposed to go in the new house, and the lead went through the house to identify locations that matched the box descriptions. The team payed little or no attention to all of that and we ended up moving all of the stuff, including furniture, to the correct locations ourselves in the days after the move in. Half of the team was very rude when we questioned what was going on and on top of that they were down right lazy making the rest of the team work all that much harder, not that it mattered in where they put stuff, because it didn't. On a good note, at least we got all of our stuff back although perhaps not in the same condition as when they took it. For the thousands of dollars we payed for their services, and the bad treatment we got from the drop off crew, next time I'll look elsewhere and I'd recommend you to do the same. Interesting they have yet to send a review invitation to me, but I'm not surprised I guess.
LAST REVIEW
<QuerySet [<Review: Peter B, Essentially inc>, <Review: Emilia D, Jeff was extrem>]>
5
1
5
Reviewed <QuerySet [<Review: Peter B, Essentially inc>, <Review: Emilia D, Jeff was extrem>]> times,
customer satisfaction.
United States
Nevada
Mound City
Jeff was extremely useful noting every one of my inquiries. I didn't wind up utilizing their administrations, not winding up taking everything when I move. Notwithstanding, on the off chance that he took an ideal opportunity to still answer every one of my inquiries in subtle element I could just envision the great occupation they do moving. I've called numerous spots talked with numerous movers he had the best over full administration moving costs, too terrible I needn't bother with the administration any longer. I would prescribe them.
LAST REVIEW
<QuerySet [<Review: Jim B, I'd prescribe S>, <Review: Doug D, Not unquestiona>]>
5
1
4
Reviewed <QuerySet [<Review: Jim B, I'd prescribe S>, <Review: Doug D, Not unquestiona>]> times,
customer satisfaction.
United States
Minnesota
Ihlen
Not unquestionably the least expensive, but rather subsequent to requesting that my Facebook companions prescribe a moving company (they overwhelmingly picked Schaap Moving) I ran with them.
Exceptionally proficient, they clarified everything, they gave me choices for boxes for my more costly things, and made proposals on the best way to spare cash by having them wrap covers around a few things that presumably truly didn't require boxes. They were on-time, and completed in under the expected time. Indeed, even inquired as to whether I needed them to unload some of my things since they were under the 3 hour least.
Generally, I rate them high. I'll use them again whenever I need to move.
LAST REVIEW
<QuerySet [<Review: Aaron S, These folks hel>, <Review: CAROL L SCHIPPERS, Hard working-fa>]>
5
1
2
Reviewed <QuerySet [<Review: Aaron S, These folks hel>, <Review: CAROL L SCHIPPERS, Hard working-fa>]> times,
customer satisfaction.
United States
West Virginia
Wewahitchka
Hard working-family company. Came out and gave me estimate, then 5 days later moved my belongings from townhouse to a house 30 min away. Quote was exactly right on time needed, and rate was very reasonable. Very happy with the move and would use them again.
LAST REVIEW
<QuerySet [<Review: Marie M, I required a mo>, <Review: Tonya B, On the off chan>]>
5
1
1
Reviewed <QuerySet [<Review: Marie M, I required a mo>, <Review: Tonya B, On the off chan>]> times,
customer satisfaction.
United States
Wyoming
Oxford
On the off chance that i could give negative stars, i would. Called 5 weeks before move to set reservations and get costs. Burned through 45 minutes noting inquiries and setting things up. I called 3 weeks before the move to ask two or three inquiries and they had no reservation and had no clue who i was. The exceptionally unknowledgable woman who addressed let me know we'd "need to quite recently begin sans preparation"
Forget about it!
LAST REVIEW
<QuerySet [<Review: Allan C., These folks are>]>
5
1
4
Reviewed <QuerySet [<Review: Allan C., These folks are>]> times,
customer satisfaction.
United States
West Virginia
Effie
These folks are magnificent! They (2 folks) bailed me move out of my condo in under 3 hours, something that took my companions and I (8 folks) 6 hours!
LAST REVIEW
<QuerySet [<Review: Erin R, I'll begin by s>]>
5
1
2
Reviewed <QuerySet [<Review: Erin R, I'll begin by s>]> times,
customer satisfaction.
United States
Washington
Mound City
I'll begin by saying that my stuff wound up at the destination with just two minor harms that they did repay me for without any issues. The driver appeared to be entirely capable, however Lincoln didn't as a matter of course make the move stretch free. My operators would overlook who I was now and again, phone message box was full a few times, and would disregard the things he offered me. I was informed that the movers would bundle a few things the day of the move a specific way - when they showed up they gave me befuddled looks - in that capacity my monster bean sack that should be therapist wrapped got dirtied at their stockroom (They did purchase me another spread).
LAST REVIEW
<QuerySet [<Review: Jeremy S, This is my firs>]>
5
1
4
Reviewed <QuerySet [<Review: Jeremy S, This is my firs>]> times,
customer satisfaction.
United States
Wyoming
Wewahitchka
This is my first time moving and we were extremely worried. Had an incredible move, one and only scratch on a work area, yet they repaid me for it. Much thanks folks.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Minnesota
La Salle
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: Moving Authority, Congratulations>]>
5
1
4
Reviewed <QuerySet [<Review: Moving Authority, Congratulations>]> times,
customer satisfaction.
United States
Minnesota
Lamberton
Congratulations of you becoming compliant with arbitration.
LAST REVIEW
<QuerySet [<Review: April D., So their costs >]>
5
1
3
Reviewed <QuerySet [<Review: April D., So their costs >]> times,
customer satisfaction.
United States
Wyoming
Max
So their costs were really normal. We've utilized this organization before and we knew that they work well so why not utilize them once more. The people over the telephone setting up the employment were exceptionally decent and useful.
We had a group of 3 folks (paid additional to have a third person), they worked the entire time. It made me tired simply watching them. One protest I have is that when we utilized them before they wrapped covers around the greater part of our wood furniture, they didn't do this time and I saw a few scratches on my furniture. It was definitely worth the cash for all the stuff we needed to move and we're not enthusiasts of spinal pains!