Robert D
Feb. 23, 2022, 12:39 a.m.
Cash well spent! God I loathe moving and guaranteed I'd never do it again so I didnt. I got a few quotes from movers and All my Sons sent somebody for a precise appraisal. On move day the movers were cordial and worked quick. They took awesome consideration of our things and were extremely attentive. I'd exceedingly suggest and will use later on if necessary!
Marie R
Feb. 23, 2022, 12:41 a.m.
The movers were extraordinary. I had new floors put in for the second story of our home. They came in and moved the furniture from the second floor to the first and after that a week later moved everything go down. Both arrangements of movers took extraordinary care so nothing was scratched, scratched or tore and this incorporated my new floors. Plain and Jules were absolutely proficient and a delight to manage.
The charging procedure was extremely confounding. I was told when I called that they acknowledged American Express. They even put through the store on that card. When they touched base here I was told they don't take amex. Don't worry about it. I doubted the bill since it didn't make any sense. After calling the Office I was informed that I had been cheated by $11.00.
Ahi Dabest
Feb. 23, 2022, 12:43 a.m.
We asked for 4 movers and only 3 came. We were specifically told over the phone ( when we scheduled the movers) that having a 4th guy would save us around 20 mins per hour, and so did the three movers who helped us move out or belongings.
The movers took literally from dawn to dusk to move our belongings and were not happy that a 4th guy want sent to us, as promised.
It cost us $1600 to move out of our apartment with 3 movers using All my sons, when it only cost us around $800 to move into the apartment with just two movers, which was about two years ago. We also used a used a different company then.
The movers broke my fish tank(and just left it where it was without even saying a thing), drawers and cabinets as well as a crystal bowl that has been handed down to my wife down the years.
We called customer service who begrudgingly decided to refund us $180, which is for the cost of traveling to and from their office.
Oh and if something is broken during the move, they will "graciously" give you $0.67 per pound of the items that are broken. Can you imagine the logic in this? A crystal bowl weighs almost nothing but is extremely valuable.
When we called back to complain after the move took place, the rep who worked our case was extremely impolite and not helpful. He also didn't call us back; my wife had to call him numerous times to get a hold of someone who said he would call us back.
Either way, they honestly are way too expensive and their customer service is a complete joke. I am currently in the process of collecting evidence to reach out to the Better Business Bureau as this is unacceptable.
Jodi M
Feb. 23, 2022, 12:43 a.m.
I spoke with All My Sons moving of Rhode Island to move the heavier items in my apt (couch, kitchen table, bureaus, side tables, queen mattress, box spring, and frame, etc) I spoke with the company on March 16,2020 I was told I would pay $129/hr plus 90 minutes travel time. I was immediately charged a $100. deposit. My move was scheduled for March 26, 2020. On March 25, Mike called to confirm the move for the following day and that the movers would be arriving by 12pm and would call when they were 45 minutes away. On the 26th because I have a weird door with a drain in front of it, and a counter set at it, A relative and I carried some of the items outdoors to help them out (I have an injured shoulder and leg) So 12pm came and I waited... and waited... and waited some more, at 4:25pm when I had not heard anything I called them. The guy on the phone told me that "two drivers had called in sick, they were just finishing up on the first move and would be there within a half hour (this seemed odd as it was so late) so I waited...and waited. No one showed up. At 6:15pm I called again and was told the movers were "off the clock" and would not be coming after all. They then asked me what my schedule was and told me they would make me a "priority", but since I was told that when I first contracted them I NO LONGER TRUSTED THEM TO KEEP THEIR WORD! so I chose to rent a Uhaul and I moved myself with the help of a dolly, reinjuring myself but I got it done. The Uhaul and dolly cost me less than $60. and I paid myself $25/hr for the 4 hrs it took me. Renting that Uhaul was the best decision because in the meanwhile I had read all the NEGATIVE reviews about ALL MY SONS moving, and I am sure that their final bill would have been padded several hundred dollars above the $400. I was quoted. If you have to move do yourself a favor and read the consumer affairs and yelp reviews about them. They don't communicate, they overcharge, property is broken or missing. As of right now, I don't have my $100. back but I feel confident court will get it back for me. With this company it is absolutely CAVEAT EMPTOR! Even if you are desperate because you have to move, put them at the bottom of your list.
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