LAST REVIEW
<QuerySet [<Review: Karen B., Unimaginable mo>, <Review: Trisha A., Once again, NL >, <Review: Dezeree H, We've contracte>, <Review: Nick Hayden, In my opinion t>]>
5
1
4
Reviewed <QuerySet [<Review: Karen B., Unimaginable mo>, <Review: Trisha A., Once again, NL >, <Review: Dezeree H, We've contracte>, <Review: Nick Hayden, In my opinion t>]> times,
customer satisfaction.
United States
Kansas
Fort Totten
In my opinion this was the worst case of business etiquette someone that a company could do for a client. NL Wilson initially did a very thorough job in estimating the cost and weight to relocate us. The movers were very friendly and took great care of our items. They ensured they were protected and both homes were protected from damage. Now to the truth of the matter. I called two weeks prior confirming the date and pickup as well as the delivery date and time. I felt the truck they might send would be too small based on some of the bulky items we had. They assured us that based on the information from the estimate, the truck would have plenty of space. Concerned, I sold a lot of our larger, bulkier and heavy items to reduce the amount of weight and space. The estimate was for 8000lbs our total was over 10000lbs. Costing us another $800 in moving expenses. The best part of the story is the fact they left a 1/2 room of items. They provided me with no instructions, directions or contact numbers. I tried numerous times to call the office to find a solution. There was no answer and the office close at 5pm. I was forced to rent a Uhaul, load my own items and take them to my new location. One owner called around 10pm stating that they would reimburse me for the hassle, rental etc. When we arrived, they will not unload your items until you are fully paid. I voiced my concerns again and paid the quoted amount, waiting to be reimbursed for the extra hassle which was promised. Three weeks later with numerous email chains and phone calls, they decided they do not want to reimburse me. They look at it as a favor that they hauled more than the estimated amount. Everyone said they would have done the same thing. I felt the manager was disrespectful and showed no apathy. I would advise people to seek other movers and read the fine details they provide. I would NEVER recommend them to anyone and would actually suggest avoiding them if at all possible.
LAST REVIEW
<QuerySet [<Review: Jason Reeve, Confronted with>, <Review: Silverster A., For one thing, >, <Review: unsatisfied customer, Had 3 people to>]>
5
1
3
Reviewed <QuerySet [<Review: Jason Reeve, Confronted with>, <Review: Silverster A., For one thing, >, <Review: unsatisfied customer, Had 3 people to>]> times,
customer satisfaction.
United States
Wyoming
Danese
Had 3 people to assist with recent move and 1 seriously couldn't keep up. I'm double their age and had to assist with move to complete in a timely matter given 2 were not in shape to be doing this job. Itemed were dropped during move, which luckily were not breakable. Boxes marked as fragile had heavy boxes stacked on them. Didn't follow Covid-19 guidelines during move as website stated would be followed with none of the movers wearing masks. Had used previously in 2020 without complaints, but have told multiple people to steer clear when they have inquired about movers to use. To top it off, they damaged all my furniture that I paid to put in their storage when paying top dollar to have it protected with reimbursement that won't even buy me a new chair for the table and chairs they damaged. They deny that the items were damaged in their care when this was the first time they were moved since purchased. Horrible customer service, horrible business that will not stand by their services or agreements.
LAST REVIEW
<QuerySet [<Review: Christian`, Anthony, Rodney>, <Review: Bill F., We did a short >, <Review: Callista Jenkins, So much damage >]>
5
1
3
Reviewed <QuerySet [<Review: Christian`, Anthony, Rodney>, <Review: Bill F., We did a short >, <Review: Callista Jenkins, So much damage >]> times,
customer satisfaction.
United States
Wyoming
Paintsville
So much damage it's unbelievable. The movers were exhausted and said it was their 3rd move. My leather couch is shredded on both ends. My dining table and Ashley bedroom set has dents, paint from for jams, and scrapes all over it. My bed is badly torn. The movers said they didn't have the proper equipment to move it. Calling the store they just said to email the pics which I did and to contact a hotline to fix my things. The movers said my things were already damaged like that. Never use this company! I'm going to put reviews everywhere and contact BBB. I've used movers several times and NEVER have I had my things destroyed like this!
LAST REVIEW
<QuerySet [<Review: Johan L, Never again!>, <Review: Elijah W., This is an incr>]>
5
1
4
Reviewed <QuerySet [<Review: Johan L, Never again!>, <Review: Elijah W., This is an incr>]> times,
customer satisfaction.
United States
Wyoming
Royalton
This is an incredible moving company! I exceedingly prescribe that you call them for your best course of action.
LAST REVIEW
<QuerySet [<Review: Jackie B, On the off chan>, <Review: Thomas B, Most exceedingl>]>
5
1
1
Reviewed <QuerySet [<Review: Jackie B, On the off chan>, <Review: Thomas B, Most exceedingl>]> times,
customer satisfaction.
United States
West Virginia
Effie
Most exceedingly awful. Organization. EVER.
Keep away from THIS COMPANY At all costs. My experience was so awful I will be reaching the Better Business Bureau.
They charged me 4 times my evaluation and that was the minimum of my issues. They lied about the conveyance date TWICE, which made me miss two days of work, and afterward got frightful with me when I requested a rebate taking into account their deception that made me miss two entire days of pay. In the long run they just essentially overlooked my telephone calls and various messages. Such a great amount for client administration I presume. At the point when my stuff was at long last conveyed, I needed to tip $300 all together for the movers to put the furniture where I needed. The movers were additionally discourteous and contemptuous on top of everything, and one of them possessed an aroma similar to death and left a stink that was mind-boggling in my new home.
LAST REVIEW
<QuerySet [<Review: Marie M, I required a mo>, <Review: Tonya B, On the off chan>]>
5
1
1
Reviewed <QuerySet [<Review: Marie M, I required a mo>, <Review: Tonya B, On the off chan>]> times,
customer satisfaction.
United States
Wyoming
Oxford
On the off chance that i could give negative stars, i would. Called 5 weeks before move to set reservations and get costs. Burned through 45 minutes noting inquiries and setting things up. I called 3 weeks before the move to ask two or three inquiries and they had no reservation and had no clue who i was. The exceptionally unknowledgable woman who addressed let me know we'd "need to quite recently begin sans preparation"
Forget about it!
LAST REVIEW
<QuerySet [<Review: Catherine L, We work at a se>]>
5
1
4
Reviewed <QuerySet [<Review: Catherine L, We work at a se>]> times,
customer satisfaction.
United States
Wyoming
Webster
We work at a senior group and dependably call of Nathan and his gathering! Legitimate, pleasant and dependably puts our inhabitants first. I would very prescribe them to anybody, for any sort of move.
LAST REVIEW
<QuerySet [<Review: Ricardo O., Extraordinary m>]>
5
1
5
Reviewed <QuerySet [<Review: Ricardo O., Extraordinary m>]> times,
customer satisfaction.
United States
West Virginia
Mound City
Extraordinary moving company.
The moving folks were extremely cautious with our furniture and TV and wrapped everything in uncommon furniture covers, saran wrap, and tape. They were always progressing forward and backward to the truck and to our home without rest.
They had a colossal truck, much greater than the ones from U-Haul, which made stacking and emptying more proficient, and spared us the bother of renting one, buy protection, top off with gas, and so forth.
What's more, to finish it off, the staff themselves had extraordinary client administration. They are practical kind of folks and take pride in taking care of business.
I would profoundly prescribe these movers to anybody moving in the South Bay...
LAST REVIEW
<QuerySet [<Review: Becky H, We employed Mou>]>
5
1
4
Reviewed <QuerySet [<Review: Becky H, We employed Mou>]> times,
customer satisfaction.
United States
West Virginia
Max
We employed Mountain Moving to move a fabulous piano that we had obtained. They were proficient consistently, first telephone call to the completed conveyance. It took around 3 hours for them to move the piano (dismantling it, stacking it, transporting it, emptying it, and setting it move down). They took care of the piano with amazing care and put it precisely where we inquired. I would most unquestionably contract them again and have as of now prescribed them to others.
LAST REVIEW
<QuerySet [<Review: Thomas Angine, Smooth move! H>]>
5
1
4
Reviewed <QuerySet [<Review: Thomas Angine, Smooth move! H>]> times,
customer satisfaction.
United States
Washington
Wewahitchka
Smooth move! Had no problems.
LAST REVIEW
<QuerySet [<Review: Peegee P., Dan and his gro>]>
5
1
5
Reviewed <QuerySet [<Review: Peegee P., Dan and his gro>]> times,
customer satisfaction.
United States
Utah
Paintsville
Dan and his group were exceptionally decent and gave a really decent rebate! They realized what they were doing and pressed our stuff truly well! They are profoundly suggested and we had an exceptionally pisitive involvement with them!!!Thanks once more!
LAST REVIEW
<QuerySet [<Review: Heather T., We have utilize>]>
5
1
4
Reviewed <QuerySet [<Review: Heather T., We have utilize>]> times,
customer satisfaction.
United States
Washington
Dryden
We have utilized Bernd to pack and move us twice. They are great! Proficient and pleasant. The administration group is superb to work with and in addition the folks that do all the "truly difficult work". First class team!
LAST REVIEW
<QuerySet [<Review: Mario Samson, I moved from Ca>]>
5
1
5
Reviewed <QuerySet [<Review: Mario Samson, I moved from Ca>]> times,
customer satisfaction.
United States
Wyoming
Braddyville
I moved from California to Utah. I just had a two bed room house to move so it was really basic. I got several quotes to lease a truck myself however that was about $800 more so I ran with a moving service. I pick West Coast Movers since they were the most affordable alternative. Everything came out awesome. I would use them once more.
LAST REVIEW
<QuerySet [<Review: Brenda O., They moved me f>]>
5
1
5
Reviewed <QuerySet [<Review: Brenda O., They moved me f>]> times,
customer satisfaction.
United States
South Dakota
Van Buren
They moved me from 4 story townhouse to a 4 story present day new home that has 86 stairs through and through. There wasn't one objection, knick, scratch or ding in the whole process. I emphatically suggest them.
LAST REVIEW
<QuerySet [<Review: Shannon G., The estimator w>]>
5
1
5
Reviewed <QuerySet [<Review: Shannon G., The estimator w>]> times,
customer satisfaction.
United States
West Virginia
Butte
The estimator was brilliantly proficient and on the ball. I moved before the stuff was grabbed by the movers and they were incredible. Consistent contact thus supportive when they arrived! It was an incredible ordeal to not need to stress so much when I had a 8 day drive myself from WV to CA and needed to discover a house to place stuff in!