Customer Satisfaction

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Kapolei is a master-planned community in Honolulu County, Hawaii , United States , on the island of Oahu . It is colloquially known as the "second city" of Oahu , in relation to Honolulu . Officially, it is a census-designated place (CDP) within the consolidated city-county of Honolulu.
Did You Know

Question“The association of truckers with cowboys and related myths was perhaps most obvious during the urban-cowboy craze of the late 1970s, a period that saw middle-class urbanites wearing cowboy clothing and patronizing simulated cowboy nightclubs. During this time, at least four truck driver movies appeared, CB radio became popular, and truck drivers were prominently featured in all forms of popular media.” — Lawrence J. Ouellet

QuestionDuring the latter part of the 20th century, we saw a decline of the trucking culture.Coinciding with this decline was a decline of the image of truck drivers, as they becamenegativelystigmatized.As a result of such negativity, it makes sense that truck drivers werefrequentlyportrayed as the "bad guy(s)" in movies.

QuestionThe moving industry in the United States was deregulated with the Household Goods Transportation Act of 1980. This act allowed interstate movers to issue binding or fixed estimates for the first time. Doing so opened the door to hundreds of new moving companies to enter the industry. This led to an increase in competition and soon movers were no longer competing on services but on price. As competition drove prices lower and decreased what were already slim profit margins, "rogue" movers began hijacking personal property as part of a new scam. The Federal Motor Carrier Safety Administration (FMCSA) enforces Federal consumer protection regulations related to the interstate shipment of household goods (i.e., household moves that cross State lines). FMCSA has held this responsibility since 1999, and the Department of Transportation has held this responsibility since 1995 (the Interstate Commerce Commission held this authority prior to its termination in 1995).

QuestionThe American Trucking Associations initiated in 1985 with the intent to improve the industry's image. With public opinion declining the association triednumerousmoves.One such move was changing the name of the "National Truck Rodeo" to the "National Driving Championship". This was due to the fact that the word rodeo seemed to imply recklessness and reckless driving.

QuestionBusiness routes always have the same number as the routes they parallel. For example, U.S. 1 Business is a loop off, and paralleling, U.S. Route 1, and Interstate 40 Business is a loop off, and paralleling, Interstate 40.

QuestionIn the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items tobe movedand the distance it will go. Cost is also based on howquicklythe items are tobe moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.