Liberty Moves Reviews

USDOT # 3002054
2305 White Oak Dr.
Valdosta, GA 31602
Contact Phone: (877) 877-2251
Additional Phone: (229)-560-5372
Company Site:

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The. Absolute. Worst.
When I set up the move i had my assistant send Landon pictures of the rooms at my house and discussed the size of the house we we're moving from. It was all "oh we're the best, we won't charge you hidden fees like the rest of these guys, you're in good hands blah blah"
3 hours before they were supposed to arrive I get a text from the "sales manager" that says hey I didn't realize how much stuff you have. We need to send twice the number of guys and charge you double per hour. Also just noticing the safe in the pics you sent me before I gave you this quote. That will be $300 more. We'll be there at 9 (an hour ahead of schedule).
After a long back and forth while I'm trying to do last minute packing we settle on 2 extra guys coming and $50 more per hour.
Movers show up at 11:30.
Husband ends up going back for the 2 safes with 2 friends because the 6 guys that were there couldn't figure out how to get them loaded up.
Fast forward to the new house. Everything is being unloaded. My king size mattress and box springs come out of the truck soaking wet to the point that water is being trailed behind as they drag it through my house. Someone had apparently done a crap job of patching a hole in the roof of the truck causing a leak that luckily my mattress was under or the rest of my belongings would have been soaked as well.
Send pictures to Landon. "We will do an Insurance claim. It will cost me $250 bucks but I'm ok with it ." So we pay in full.
Monday I get the run around. Tuesday I'm asked to resend pics to an email. I don't hear from them for 3 weeks so i text to ask what's up and get a text that says "My insurance company will not let me replace your mattress for it getting wet . They will only let me have it professionally cleaned for you . I can help you do that but we need to square up on your bill . You neglected to tell
Me that you had a piano which is a $300 fee . What would you like me to do ?"
If there's extra fees, no worries. That should be disclosed when booking a move. Not 3 weeks later when you are looking to get out of paying for a problem that your company caused.
I will be glad to send anyone looking to do business with this company screenshots of the conversations that we had throught the process and would warn anyone looking for movers to look elsewhere. Moving is stressful enough as it is, you do not want to deal with the unnecessary stress that this company will put on you throughout the process.

Did You Know

Question In 1976, the number one hit on the Billboard chart was "Convoy," a novelty song by C.W. McCall about a convoy of truck drivers evading speed traps and toll booths across America. The song inspired the 1978 action film Convoy directed by Sam Peckinpah. After the film's release, thousands of independent truck drivers went on strike and participated in violent protests during the 1979 energy crisis (although similar strikes had occurred during the 1973 energy crisis).

Question In 1999, The Simpsons episode Maximum Homerdrive aired. It featured Homer and Bart making a delivery for a truck driver named Red after he unexpectedly dies of 'food poisoning'.

Question Invented in 1890, the diesel engine was not an invention that became well known in popular culture. It was not until the 1930's for the United States to express further interest for diesel engines to be accepted. Gasoline engines were still in use on heavy trucks in the 1970's, while in Europe they had been entirely replaced two decades earlier.

Question AMSA wanted to help consumers avoid untrustworthy or illegitimate movers. In January 2008, AMSA created the ProMover certification program for its members. As a member, you must have federal interstate operating authority. Members are also required to pass an annual criminal back check, be licensed by the FMCSA, and agree to abide by ethical standards. This would include honesty in advertising and in business transaction with customers. Each must also sign a contract committing to adhere to applicable Surface Transportation Board and FMCSA regulations. AMSA also takes into consideration and examines ownership. They are very strict, registration with state corporation commissions. This means that the mover must maintain at least a satisfactory rating with the Better Business Bureau (BBB). As one can imagine, those that pass are authorized to display the ProMove logo on the websites and in marketing materials. However, those that fail will be expelled from the program (and AMSA) if they cannot correct discrepancies during probation.

Question In today's popular culture, recreational vehicles struggle to find their own niche. Travel trailers or mobile home with limited living facilities, or where people can camp or stay have been referred to as trailers. Previously, many would refer to such vehicles as towable trailers.