Jeremy
Feb. 23, 2022, 12:38 a.m.
Good moves, did a food job. I would use again.
Matt Kramer
Feb. 23, 2022, 12:43 a.m.
Late and Not Great:
My wife hired City Jump Moving by putting in a lead for moving companies. They were the first to respond, seemed nice and had good reviews, so we went with them. On moving day, they showed up three hours late in a rented U-Haul. Scheduled for 10am, showed up at 1pm. Every time I called, I was assured they were on their way.
Upon arrival, no apology or anything. It was two black men, one young, kind and hard-working, the other one was old, country and rude. They loaded up our stuff, and when they finally made it to our new home, the older man got on the phone with the boss and refused to unload the truck until my wife paid him, $25 more than the price they had quoted us. We needed to get them done so we could put my daughter down for a nap or I would have refused. The old man just stood there smoking cigarettes in our garage until they properly extorted my wife. We had confirmed there were two levels to our house, so the extra charge for a second-story is BS. Lastly, they broke off a piece of molding on our dresser.
I recommend you stay far away from this shady, unreliable company. I will be warning everybody I know about this. Just feel bad for the nice young man (the one with dreads) who works for such a loser company.
Wallace
Feb. 23, 2022, 12:43 a.m.
Worse moving experience ever. Fraudsters and liars. Do not use this mover if you value your property. Broke my washer and promised to fix it. Corey said his insurance won't cover the damage and will cover it out of their own pocket. He ordered the the glass with the plan he would peel out broken pieces and use glue to glue back together instead of ordering the replacement.
I ended up fixing it myself as he and the company will not return my calls or refunds my money after he promised to do so.
STAY AWAY FROM THIS MOVING COMPANY. Late arrival, several damages to furniture and my new home and it goes on. THEY COULDN'T EVEN FINISH THE MOVE AS AGREED AS I HAD TO PAY HIM MORE MONEY TO COME AND BACK AND FINISH IT.
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