Brenda Q.
Feb. 23, 2022, 12:39 a.m.
Try not to USE THIS COMPANY
I'm not certain they are honest to goodness business or not, I paid them $2000 in advance and never saw them again. I will never to this again.
Debbie R
Feb. 23, 2022, 12:39 a.m.
Just called to get an out of state move estimate and they wanted to charge me $3400! Are you kidding me?!?! I can do so much better. I was trying to give them business for what they stand for but apparently they stand for ripping people off.
Alisa A.
Feb. 23, 2022, 12:40 a.m.
A very late move turned out to be simple with the team that appeared on time and professionally stacked and stores all our family's fortunes. Because of Anthony Wayne and their group for working so hard with an inspirational state of mind and considerate on all levels. You were phenomenal and I will positively cherish you! use you and prescribe you over and over.
Charles A Swann III
Feb. 23, 2022, 12:41 a.m.
Update:
Brett called me to discuss the dismal experience noted below. He did show concern for the way things happened and he attempted to rectify the situation. I wish I could update this to 5 stars. However, some of what was discussed with Brett did not happen as he stated on the phone therefore I will update from 1 star to 3 to at least reflect the effort made. I will probably not use this company in the future just due to the trust factor and the lack of follow through.
I honestly am very disappointed with this moving service. I have hired many many movers in the past and this is tied with the worst service so far. First they were and hour and half late for pick up. Then I was told by the lead guy that they didn't bring the biggest truck they had because he didn't know what all they were moving. I told Ben on the phone how much there was and the guys said they had no idea. So I ended up having to rent a Uhaul to finish the move. The guys said if they had the biggest truck they would have been able to get it all. Next, the guys seemed very un-enthused to be there doing anything. The damaged things in and out of the truck and in and out of the house. Not very professional. Very slow. On the cell phone a lot. Standing around jawing. I will never use this service again. There ads and what they claim to stand for do not match the work or effort they put forth.
Charles A Swann III
Feb. 23, 2022, 12:41 a.m.
Update to my previous rating. Brett truly rectified the situation and really went above and beyond to show that this incident was an anomaly and not standard practice.
Samantha Lindsay
Feb. 23, 2022, 12:42 a.m.
Awfull. Items stolen and repackaged while in there storage.
Ron Bailey
Feb. 23, 2022, 12:43 a.m.
They did a poor job moving us,breaking furniture,and cracking our TV screen,plus damaged our house with the truck ramp. Then we were given $300 to cover what was probably nearer $1000 damage.
MSG GRANT
Feb. 23, 2022, 12:43 a.m.
Next month, I am moving from Villa Rica, Georgia to Fairfield California; only my one bedroom. Have used this company three times before; they did a job, well done....highly recommended!!!!!
Sue
Feb. 23, 2022, 12:43 a.m.
On time, polite, professional. Excellent service.
And prayed for me and my family!
John Melotte
Feb. 23, 2022, 12:43 a.m.
Thanks to Michael J., Joshua M. and Joshua W. For a great moving experience yesterday. They were on time, packed everything for protection and polite. They prayed for our family when finished which was a nice ending. We will use them again.
Juanita Plant
Feb. 23, 2022, 12:43 a.m.
I moved September 2019, I highly recommend A Better Way Movers. Chevy, Eddie K., Zach T. and Glenn A. did a fabulous job. Very pleased with everything and would definitely use them again. Very polite, very efficient, everything was moved with no damage and done in record time.
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