Jane
Feb. 23, 2022, 12:44 a.m.
I used this company and they broke everything. I wouldn't recommend that anyone hire them. They have ignored my attempts to resolve this situation.
Nicole Sanchez
Feb. 23, 2022, 12:44 a.m.
This was my first time using a moving company ever and I have to say the experience was delightful. The guys were a little late but that is never here or there. When I requested that they disassemble my bed they did so without hesitation, moved all my furniture with care, and overall customer service was on point. I also asked them to move my washer and dryer but they requested I disconnect it from the valve which wasn't a problem but wish I knew in advance. I will definitely be using South East Professional Movers again when I move into my new apartment. Thanks Guys!!
Tawana
Feb. 23, 2022, 12:44 a.m.
On 8/2/21 I received a call and was quoted a price for a move. I advised them that I have a 3 bedroom apt and a lot of boxes. I paid $25 deposit and was told the movers would arrive at 9am. 9:36am I called twice and no answer so I left VM. I got a call at 10:36am stating they were on the way. I told him I was expecting them at 9am and he said sorry the window is 9-12pm but they were close. I got a call from the driver and said he was 30 minutes away at 11am. They did not show up until 1:20pm after calling me 3 times because they kept going to the wrong complex. They arrived with a medium UHAUL truck so they packed as much as possible but it all did not fit because although I advised the appointment setter the size of the job, they said they have to make a second trip. I called their supervisor to discuss what the next steps were and he offered stated that he could let them do 2hrs 30minutes but if goes past that I would have to pay for the 3rd hour. That IS NOT WHAT WENT DOWN!! And my sons bed was damaged beyond repair and tore a huge hole in my leather couch!
Add a Review