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Unique Van Lines

4/5

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20262 NE 15th CT Suite #B

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08:00 AM - 21:00 PM

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Customers Reviews

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24 Reviews

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Fonzie H.

Feb. 23, 2022, 12:38 a.m.

I should say that Unique Van Lines is truly amazing. This is my second time moving cross country. Will never change my mind in using them, two thumbs up

Fonzie H.

Feb. 23, 2022, 12:38 a.m.

I should say that Unique Van Lines is truly amazing. This is my second time moving cross country. Will never change my mind in using them, two thumbs up

Kimberly J Chase

Feb. 23, 2022, 12:42 a.m.

This company is Doing business as: Unique moving and storage, Unique van Lines, etc. with different addresses....This IS a real review. The others are suspected not at all. I live in FLA. Moving my family things from Ohio after death of mother. This company, Unique Van Lines, may be provided as a 3RD PARTY in a move (you won't know until several days before). Awful from beginning to end. And, it's not over yet from my position. THESE FOLKS HAVE ALL KINDS OF COMPLAINTS THROUGH THE BBB. LEAVE YOUR DEPOSIT AND RUN AS FAST AS POSSIBLE TO A DIFFERENT PROVIDER. When they didn't arrive during the first or 2nd window of time (total: 9 hours without showing or calling) day one of scheduled move, I could have found another company to move me that day, and wish I had. 1. Be sure you have a BINDING estimate with the original organizer of the move or the charges may go up several times for all kinds of reasons, which I thought ludicrous. I had everything ready to go and packed BUT furniture and things I could not box. They arrived and immediately wanted to charge more for everything from packing supplies to cubic feet to weight. 2.Know that you can't be assured of the Pick up date. They ignored the 2 dates originally scheduled~condo lease ending~ I waited 7 hours day one in a vacant home for their arrival. NO call (I called them when they didn't show), and they didn't show until 3pm the next day. Weren't reachable by phone during the 2nd 7am-10am window of pick-up. They were more than 1 full date later arriving to move. LIED AND SAID TRUCK BROKE. Seriously? That's as good as dog eating homework... 3. They are non-responsive via phone and so is their 3rd party arranger (before and after 9-5) who I contracted the move through originally. 4.Valuable antiques and family heirlooms are destroyed. Save yours and hire someone else. 5. Regardless of their lies and untrue statements, the furniture and boxes ALL go to storage IMMEDIATELY (mine were to come straight south without storing but were clearly exiting a DIFFERENT TRUCK 1 week later). After seeing lampshades that broke (in boxes marked "fragile"everywhere), the LACK of care packing and moving was astonishing. They placed furniture in boxes WITH breakable items?! As one reviewer mentions~looks like they played soccer with blanketed furniture. 6. They make you pay cash when they arrive with belongings, BEFORE seeing all the damage (IE: stuff isn't unloaded until they are paid). Thousands of dollars worth of damage here seen AFTER unloaded. 7. One item missing. And besides negligence, there has been no follow up to find it. If this review and others here didn't convince you~go look at BBB's reports.This company also changed locations a year ago (different miami address) and claim to be a different company. They are the same.

Honaer

Feb. 23, 2022, 12:40 a.m.

Great company!! These guys are really great always have showed up on time. Thank youu.

Shawn Sherman

Feb. 23, 2022, 12:43 a.m.

We own a lot of things, most of which are finicky little collectibles. It was a mountain of work waiting for the movers sent by Unique van lines when they arrived at my doorstep. But they weren't complaining! They worked in a system where 2 of them packed and the other two carried the boxes out. The big furniture required collaborated efforts from all four movers though. They delivered everything the next day. Again, their system to unpack and put the things inside was very efficient. I will surely recommend hiring this company.

Gerald Jones

Feb. 23, 2022, 12:43 a.m.

I chose Unique van lines because of their glowing reviews. They didn't disappoint me. I did warn them about the amount of work involved but they seemed absolutely unshaken by it. The moves were so capable and experienced that no matter how heavy things you make them carry, they would do that with a smile. I was stunned seeing how strong and efficient they were. It took them just 3 hours to pack and load everything from my 4-bedroom house. They made the delivery on time and nothing suffered any damages.

Kevin Sanchez

Feb. 23, 2022, 12:43 a.m.

We have tried moving on our own and hiring professional moving companies. None seemed any better than the other. Then a friend suggested that we should hire Unique van lines. I called them for a quote and the number blew my mind. I didn't quite know what to expect but what they delivered was amazing . Everything was professional about these movers. They arrived on time, worked efficiently around the house and delivered everything in intact condition. I couldn't believe how easy they made our move.

Ernest Stewart

Feb. 23, 2022, 12:43 a.m.

They did really well. It was a last minute move. I had to hire them in a rush because the moving company that I hired at the first place double crossed me. I didn't know what to expect from Unique van lines. but they came out to be really good. They offered me a very lucrative deal for the full service and never involved in any sort of blunder. Their sales rep at the office, dispatcher, foreman and the crew members everyone played their roles to the perfection and by doing that they made sure that I get a problem and damage free move. I think all these guys of Unique van liens for their support

Frank Bennett

Feb. 23, 2022, 12:43 a.m.

My sister had hired Unique van lines in the past and she recommended the company highly. So I just had to hire them. But I was moving during a busy weekend and it was a long wait to find a vacant slot with them. Finally I got an appointment and the movers arrived right on time on the moving day. They efficiently packed up my 3-bedroom apartment in just 2 hours. They made the delivery on time and all my stuffs made it to my new house intact. Their services were absolutely faultless.

Brandon

Feb. 23, 2022, 12:43 a.m.

As a freelance journalist, relocation are only obvious. I have lived in 6 cities in the last 10 years. I used to relocate on my own. But it was always too hectic. Hiring moving companies didn't seem to help much either. But unique van lines was a whole different story. The best thing about this company was their movers. The crew I got was just so time and cost effective. They packed up everything and loaded the van in just 3 just 3 hours. I had the whole day allocated for the move. But it was over so soon. There were no issues on the way and all my valuables were delivered safely. I have never seen movers move detail oriented and careful like these ones.

Gerald Hughes

Feb. 23, 2022, 12:43 a.m.

I didn't expect Unique van lines to be over the top with their vans, movers or customer service because they are a no-frills company. It was a short distance move. But anything can wrong during a move regardless of the distance. I only hoped my things would travel safely. The movers were so good that no issues arose. I was so glad to see the final bill which mirrored their quote completely. I'm so happy to have hired them.

Ernest Turner

Feb. 23, 2022, 12:43 a.m.

I don't know what the criteria for giving stars to moving companies are but I would give Unique van lines all the stars out there. I have relocated several times before and it's always been a pile of unforeseen problems. Only this time, when I was moving, everything went so smoothly. It was a long distance my belongings had to travel and these guys made sure that they traveled in first class. Their vans were shiny new and the crew was very smart. They packed everything up in record time and then carried everything to the vans easily. None of my stuffs broke on the way and the delivery was made on due date. Hiring them made sure all my stresses evaporated.

Alan Bryant

Feb. 23, 2022, 12:43 a.m.

I was surprised for the price Unique van lines asked for my cross-country move. The movers surprised me even more. They were punctual, strong and very reliable. The company itself prides on reliability. So I was quite assured in their hands. They packed everything neatly before putting them into the van. Everything went as smoothly as it possibly could and they delivered my valuables to my new condo in great condition. I couldn't believe the amazing services I got for the little I paid them.

Joshua M

Feb. 23, 2022, 12:43 a.m.

I understand how moving can be expensive. But trying to save some money by not hiring a good moving company can turn out to be a nightmare. You always risk breaking things simply because you are not skilled enough for this job. I have hired Unique van lines for my last four moves and I can tell you that they are just amazing. Of course, they are not cheap. But then no moving company is! At least with these guys you know that your belongings are in safe hands. Let me tell you, not one thing was broken during the journey when they handled my move. This is an extraordinary achievement in my views. After doing some math, I came to the conclusion that it really is more cost effective to hire a good moving company than trying to do it all on my own.

Kimberlee Taylor

Feb. 23, 2022, 12:43 a.m.

As promised, Unique Vanlines picked up, packed and delivered my belongings in a timely fashion. I would like to personally thank Maria from customer service.

Fred Watson

Feb. 23, 2022, 12:43 a.m.

I have never heard of a moving company who quotes low in the first place and then the final bill turns out to be even lower. But that is how honest Unique van lines was while moving us. I had other companies provide me quotes too but this quote was absolutely unbeatable. The movers were great. But then again, most movers are usually really good. These men knew how to do their jobs and they safely delivered everything to my new house in Helena. What really surprised me was the final bill. It was 15 dollars less than the initial quote. I believe it was because the movers worked faster than anticipated. I will absolutely recommend these guys to every-freaking-one!

Abraham

Feb. 23, 2022, 12:43 a.m.

Unique van lines made sure all my valuables reach my new house in great shape. They certainly had the right tools and the correct attitude for the job. The movers were very punctual and their customer service was very promising as well. The quote I got initially was very low considering the other estimates given by different companies. The final bill came under the estimate which made me so happy. None of my things suffered a single scratch and I was very impressed. I recommend unique van lines highly.

David Stewart

Feb. 23, 2022, 12:43 a.m.

I was extremely pleased with my most recent move. They helped us with a very complicated move that they completed to perfection. The movers were extremely courteous to me and my wife. The crew showed up on time, they packed, loaded and delivered under the estimate without any problems. I am a professional and I was impressed with their professionalism throughout the whole move. I would definitely recommend Unique van lines to anyone in need of an excellent moving company.

Gerald Powell

Feb. 23, 2022, 12:43 a.m.

Thanks again for a seamless move. I would use Unique van lines again in a heartbeat and will suggest you to my friends. The initial contact was professional. Email responses were surprisingly prompt. Each step of the way the drivers were there when they said they would be. The crew was quite friendly, yet professional. Everything arrived in the condition in which it was picked up. I was SO thankful that I didn't have to deal with difficult people or claims. Thanks again.

Kevin Adams

Feb. 23, 2022, 12:43 a.m.

I have a very busy work schedule. So, I wasn't looking forward to the packing part of moving. I hired Unique van lines and they were supposed to pack everything and then move each item. It really was a good decision on my part since these guys made my life so easy. I just had to agree on a price and provide a moving date. They movers did the rest. I just drove to my new place and found everything placed in the exact place they belonged to. They are just an amazing moving company in my opinion.

Juan Jackson

Feb. 23, 2022, 12:43 a.m.

I would like to command this business for its fair and straight forward practice! I was absolutely delighted with the performance of Unique van lines and would highly recommend this company. The loading of the truck went smoothly and the emptying of the truck into the new apartment went without a hitch!!! The movers arrived on time and did not complain about our steps at all. (all 55 of them to the front door!). Their manner was professional and pleasant. They handled everything efficiently, and made me personally feel less anxious about handing off our belongings to a stranger.

Hunter Carlheim

Feb. 23, 2022, 12:43 a.m.

TLDR: DO NOT USE THIS COMPANY. Karin, Leann, and the entire staff of Unique are rude, disrespectful, and should get out of the moving business. Not only do they not respect their customers, but they lie to them to save their face. When caught in a lie, they won't answer or return their customers' calls. I was promised next day delivery of my possessions, (1-5 days max). After MANY phone calls, and questions, I FINALLY received my delivery 3 WEEKS later. 100% unprofessional and a horrible business. The ONLY thing good about this business is that the drivers were actually nice and professional. The team working in the office should quit their day jobs and find a new business to ruin.

Marty Hogan

Feb. 23, 2022, 12:43 a.m.

I just needed these guys to move my things and they did a fantastic job. I was impressed with their timeliness, speed and quality of work. They made the process simple. I think Unique van lines proved why they are so sorted after in this business during my last move. The movers they sent were just so skilled. They systematically packed and loaded 100s of boxes and neatly stacked everything inside their van resulting into an intact delivery of all my goods. They were absolutely fabulous in everything.

Jake Cance

Feb. 23, 2022, 12:44 a.m.

DO NOT USE THIS COMPANY! Worst moving experience we have ever had. Took 3 weeks to get our stuff. They only sent 1 person to unload and assemble our 4 bedroom house. Half of our stuff was broken. DO NOT USE THIS COMPANY!

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  • A moving company, removalist, or van line are all companies that help people as well as other businesses to move their goods from one place to another. With many inclusive services for relocation like packing, loading, moving, unloading, unpacking and arranging of items can all be taken care of for you. Some services may include cleaning the place and have warehousing facilities.
  • According to the U.S. Census Bureau, 40 million United States citizens have moved annually over the last decade. Of those people who have moved in the United States, 84.5% of them have moved within their own state, 12.5% have moved to another state, and 2.3% have moved to another country.
  • In the United States and Canada, the cost for long-distance moves is generally determined by a few factors. The first is the weight of the items to be moved and the distance it will go. Cost is also based on how quickly the items are to be moved, as well as the time of the year or month which the move occurs. In the United Kingdom and Australia, it's quite different. They base price on the volume of the items as opposed to their weight. Keep in mind some movers may offer flat rate pricing.
  • Many people are familiar with this type of moving, using truck rental services, or borrowing similar hardware, is known as DIY moving. Whoever is renting a truck or trailer large enough to carry their household goods may obtain moving equipment if necessary. Equipment may be items such as dollies, furniture pads, and cargo belts to protect furniture and to ease the moving process.
  • As most people have experienced, moving does involve having the appropriate materials. Some materials you might find at home or may be more resourceful to save money while others may choose to pay for everything. Either way materials such as boxes, paper, tape, and bubble wrap with which to pack box-able and/or protect fragile household goods. It is also used to consolidate the carrying and stacking on moving day. Self-service moving companies offer another viable option. It involves the person moving buying a space on one or more trailers or shipping containers. These containers are then professionally driven to the new location.
  • There many reasons for moving, each one with a unique and specific reason as to why. Relocation services, employee relocation, or workforce mobility can create a range of processes. This process of transferring employees, their families, and/or entire departments of a business to a new location can be difficult. Like some types of employee benefits, these matters are dealt with by human resources specialists within a corporation.

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