M A P Moving & Storage
1/5
1/5
(954) 504-1245
(954) 504-1245
1365 Silk Oak Dr
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Feb. 23, 2022, 12:41 a.m.
my client contracted M A P moving to move a brokered load for them after being provided active insurance. during the move M A P moving's trailer caught on fire and all of the loads were destroyed. apparently he hadn't updated his vehicle list in some years and the vehicle listed on the insurance was not the one involved and the claim was denied. now the owner curses us off and refuses to work with us to pay the claim amount. this carrier isn't properly maintaining his insurance and is not honorable enough to pay the damages he caused.
Feb. 23, 2022, 12:43 a.m.
Map moving company is the worst worst moving company ever. They are 12 people working together and rip people off . They lie from the moment you sign with them . Our stuff is still in storage after 24 days. Dont trust this heartless monesters. They are monester
Feb. 23, 2022, 12:43 a.m.
At no point yesterday during the move was I in any way scared or afraid of the homeowners. My ultimate goal was to do my part in unloading their belongings off the moving truck in a safe and timely manner as I've done with hundreds of previous moves. I saw that the belongings were not properly wrapped and was disgusted by the drivers attitude and lack of compassion towards his client.
Feb. 23, 2022, 12:44 a.m.
So I hired https://www.usstandardmoving.com/ to move my belongings today and they showed up with a Ryder truck and two guys. The truck ramp was broke so they could not move a few heavy items down the steps since the ramp wouldn't extend. The guys left and their dispatch said we can't get another driver out until next Thursday. When I said that wasn't acceptable they said we can give you a partial refund. I can't believe they had the nerve to say partial refund. While US Standard was the broker they hired https://www.movingauthority.com. These guys are absolutely horrible. I guess I just leave this one up to American Express. Moral of the story is don't us US Standard Moving or Moving Authority!
Feb. 23, 2022, 12:44 a.m.
Map Moving and storage showed up 5 hours late with a truck that was too small for all of our belongings. Has had our belongings since 8/22/2020 and keep making excuses regarding delivery of our belongings. Tomorrow will be 30 days since they picked up my stuff. They were supposed to deliver to us on 9/8/2020. They already took almost $7000 of our money. Now I will be getting the law involved because they stole all of my things. They should all be put in jail for grand theft!
Feb. 23, 2022, 12:44 a.m.
Map Moving and storage showed up 5 hours late with a truck that was too small for all of our belongings. Has had our belongings since 8/22/2020 and keep making excuses regarding delivery of our belongings. Tomorrow will be 30 days since they picked up my stuff. They were supposed to deliver to us on 9/8/2020. They already took almost $7000 of our money. Now I will be getting the law involved because they stole all of my things. They should all be put in jail for grand theft!
Feb. 23, 2022, 12:44 a.m.
Map Moving and storage showed up 5 hours late with a truck that was too small for all of our belongings. Has had our belongings since 8/22/2020 and keep making excuses regarding delivery of our belongings. Tomorrow will be 30 days since they picked up my stuff. They were supposed to deliver to us on 9/8/2020. They already took almost $7000 of our money. Now I will be getting the law involved because they stole all of my things. They should all be put in jail for grand theft!
Feb. 23, 2022, 12:44 a.m.
Map Moving and storage showed up 5 hours late with a truck that was too small for all of our belongings. Has had our belongings since 8/22/2020 and keep making excuses regarding delivery of our belongings. Tomorrow will be 30 days since they picked up my stuff. They were supposed to deliver to us on 9/8/2020. They already took almost $7000 of our money. Now I will be getting the law involved because they stole all of my things. They should all be put in jail for grand theft!
Feb. 23, 2022, 12:44 a.m.
Poor....do not use this company! Got oil marks all over carpeting when delivering furniture. Said I signed a paper that their not responsible! I had four boxes of someone else's stuff! No immediate plans or further plan to pick it up for them. Just whenever they have a truck my way! No concern for missing items I have either. They don't know where it is or anything!!!
Feb. 23, 2022, 12:44 a.m.
Poor....do not use this company! Got oil marks all over carpeting when delivering furniture. Said I signed a paper that their not responsible! I had four boxes of someone else's stuff! No immediate plans or further plan to pick it up for them. Just whenever they have a truck my way! No concern for missing items I have either. They don't know where it is or anything!!!
Feb. 23, 2022, 12:44 a.m.
Map Moving and storage showed up 5 hours late with a truck that was too small for all of our belongings. Has had our belongings since 8/22/2020 and keep making excuses regarding delivery of our belongings. Tomorrow will be 30 days since they picked up my stuff. They were supposed to deliver to us on 9/8/2020. They already took almost $7000 of our money. Now I will be getting the law involved because they stole all of my things. They should all be put in jail for grand theft!
Feb. 23, 2022, 12:44 a.m.
Awful. DO NOT USE. Make sure if you go through a broker, like I mistakenly did, that the broker does not use them. I used Landmark Moving as a broker and they were also awful. MAP lost 3 items in my move: a Tumi suitcase, a mini fridge, and a side table. They also broker the footing of a lamp so it will not stand. The settlement award from their moving claim specialist was $64.80. They then told me in the fine print I signed I had to accept it. They lost and damaged my items, in addition to it arriving a week later than it was promised to me by the broker. Annoying to have to track my moving items which were late, then find out some were missing and damaged, and then I had to file the claim and spend more time on things that were not my fault. There is a reason for so many poor reviews! DO NOT USE THIS COMPANY AND MAKE THE SAME MISTAKE I DID!
Feb. 23, 2022, 12:44 a.m.
DO NOT USE THEM! WORSE COMPANY EVER!! I'm so mad i didn't read the reviews on them. I will turn them in to the Better Business Bureau. Avoid using them. Kept giving me dates for our delivery and took over 3 week and over a dozen phone calls. They sub out to another company and wouldn't pay them so they held our items. It has been a nightmare to deal with them. We are missing item and had few arrive broken now i have to go through the claims process.. UGH avoid them at all cost or it will cost you.
Feb. 23, 2022, 12:44 a.m.
If I could rate negative stars I would. Used this company for a California to South Carolina move. When I needed my items it took nearly a month to receive them. Once I recieved my shipment. Multiple large items were missing. These were items like a lazy boy, large table, king size mattress and a few other smaller items. On Sept 14th I called to report the missing items. I was told when a shipment came my way they would deliver them items they held hostage. It took me having to get a lawyer involved. It was a miracle worker because within a week I had my items delivered on December 22nd. Every single item was delivered damage beyond repair. There were about 10000 work of damages and I received a ridiculous check for less than $200. DO NOT EVER EVER EVER USE MAP MOVING AND STORAGE THEY ARE CROOKS AND SHOULD BE SHUT DOWN!
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