Michele Bellapadrona
Feb. 23, 2022, 12:44 a.m.
30/04/2020
SOFT TOUCH VAN LINE IS A SCAM !!! SCAM !! SCAM !!! SCAM !!! SCAM !!!
An original binding estimate was given to me for the amount of
$1099.25 to move the contents of a 250 cf. (1750 lbs) storage
content from Astoria (NY) to Miami (FL). My Wife and Me
supervised the move.
Hi had to sign 3 documents, which were filled out after the
contents were loaded onto the truck.
At that time, after paying
$550.00 cash, the price was increased to an additional $1350 $... So i started calling the person (Ivan) who made me the estimate of the volume and the price, do you know what happened ?? He blocked me saying he was in the hospital and he couldn't help me ... Then I started calling the company where the manager (David) replied a very arrogant and rude person, telling me that it was my fault that I had not called him for estimate the move..In the end I waited 1 week to receive my move, calling every day and almost never answered the phone ... The 2 times David answered me, he was always rude and screaming on the phone .. In the end I found to pay $ 1300 extra cash for the move ... Last discovery after 3 weeks after the move arrived I found myself in the bank account in addition to the $ 100 deposit, another $ 100 extra withdrawn by the same company .. This company must be reported as soon as possible and you must never, ever contract it .. And a company that steals your money and nobody will help you take it back ... IS A SCAM
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